Your SlideShare is downloading. ×
Visual Definitions of User Experience
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Visual Definitions of User Experience

43,716
views

Published on

This constantly growing collection started with 12 diagrams presented at the first “UX Russia” conference in 2007. Now there are more than 200. …

This constantly growing collection started with 12 diagrams presented at the first “UX Russia” conference in 2007. Now there are more than 200.

My goal is not to collect all the diagrams but rather to present the diversity, conceptual evolution, relation with the other disciplines.”

Published in: Design, Technology, Business

20 Comments
295 Likes
Statistics
Notes
No Downloads
Views
Total Views
43,716
On Slideshare
0
From Embeds
0
Number of Embeds
71
Actions
Shares
0
Downloads
951
Comments
20
Likes
295
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Visual Definitions of User Experience Collected by Hienadź “Gena” Drahun 229 diagrams, 13 March 2015
  • 2. “This collection started with 12 diagrams presented at the first “UX Russia” conference in 2007. Now there are more than 200. The goal is not to collect all the diagrams but rather to present the diversity, evolution of UX as a concept, relations with the other disciplines.”
  • 3. BEFORE UX
  • 4. Tom Stewart, 1976 http://www.system-concepts.com/articles/usability-articles/2008/usability-or-user-exp
  • 5. Elizabeth B.-N. Sanders, 1992 “For products to be successful in the 1990s, they will need to meet customer needs simultaneously from three perspectives: usefulness, usability and desirability” Elizabeth B.-N. Sanders, Converging Perspectives: Product Development. Research for the 1990s. Design Management Journal, Volume 3, Issue 4, Fall 1992
  • 6. TRIANGLE
  • 7. Larry Keely, 1999 or earlier http://www.cooper.com/category/strategy/page/3/
  • 8.  Eric Armstrong, 2000 http://www.treelight.com/startup/TetrahedralModel.html
  • 9. Karen McGrane, 2009 http://www.slideshare.net/KMcGrane/week-1-ixd-history-course-overview
  • 10. Christina Wodtke, 2013 http://www.eleganthack.com/a-simple-model-for-user-experience-design/
  • 11. UX STOOL
  • 12. Donald Norman, 1998 Donald Norman, ‘The Invisible Computer’, The MIT Press, 1998
  • 13. Michael Cummings, 2010 Donald Norman, ‘The Invisible Computer’, The MIT Press, 1998 http://uxdesign.com/ux-defined
  • 14. Unix Design Office, 2012 http://www.unix-d.co.jp/en/ux/103.shtml http://www.unix-d.co.jp/en/ux/102.shtml
  • 15. VENN DIAGRAM
  • 16. Paul Lasseau, 1980 Paul Lasseau, Graphic Thinking for Designers & Architects, 1980
  • 17. Alan Cooper, 2001 or earlier http://www.dubberly.com/articles/alan-cooper-and-the-goal-directed-design
  • 18. Alan Cooper, 2001 or earlier http://www.dubberly.com/articles/alan-cooper-and-the-goal-directed-design-process.h
  • 19. Cagan & Vogel, 2001 Creating Breakthrough Products: Innovation from Product Planning to Program Approval , Jonathan Cagan Craig Vogel, Financial Times Press, 2001
  • 20. Louis Rosenfeld & Jess McMullin, 2001 http://louisrosenfeld.com/home/bloug_archive/000024.html
  • 21. Jess McMullin, 2002 - 2003 http://boxesandarrows.com/searching-for-the-center-of-design/
  • 22. Jim Euchner, 2003 http://www.peterme.com/archives/week_2003_10_19.html
  • 23. Peter Morville, 2004 http://semanticstudios.com/publications/semantics/000029.php
  • 24. Alan Cooper, 2006 Alan Cooper, ‘About Face 3’, Wiley, 2006
  • 25. David Armano, 2007 http://darmano.typepad.com/logic_emotion/2007/02/meet_ed_experie.html
  • 26. Joe Lamantia, 2008 http://www.uxmatters.com/mt/archives/2008/04/designing-ethical-experiences-som
  • 27. Trevor van Gorp, 2009 http://boxesandarrows.com/emotional-design-with-a-c-t-part-2/
  • 28. Jesse James Garrett, 2009 http://www.peterme.com/2012/09/04/reframing-ux-design/
  • 29. Oliver Reichenstein, iA, 2009 http://www.flickr / http://ia.net/blog/ http://cloudfront6
  • 30. Jeremy Johnson, 2009 http://www.slideshare.net/jeremy/2010-and-beyond
  • 31. Erik Flowers, 2011 http://www.helloerik.com/treatise-on-user-experience-design-part-1
  • 32. Flow Bohl, 2012 http://www.79er.com/blog/articles/The-value-of-UX-design--6-principles.php /
  • 33. Maria Cordell, 2012 http://www.slideshare.net/AdaptivePath/two-brains-ux-week-2012
  • 34. Bill Welch, 2013 http://www.medicaldesignbriefs.com/component/content/article/16536/
  • 35. Michael Allenberg, 2013 http://onespring.net/user-experience/achieving-the-ideal-end-user-product-experience/
  • 36. Christina Wodtke, 2013 https://twitter.com/cwodtke/status/387671260538228736/photo/1/large
  • 37. Kary Bodine, 2013 http://blogs.forrester.com/kerry_bodine/13-10-04-how_does_service_d
  • 38. Cathy Wang, 2014 http://www.slideshare.net/cathycracks/crafting-experience-strategy
  • 39. Corey Stern, 2014 http://uxmag.com/articles/cubi-a-user-experience-model-for-project-success
  • 40. UX ICEBERG
  • 41. Peter Morville, 2000 http://argus-acia.com/acia_event/morville_session.html
  • 42. Dick Berry, IBM, 2000 http://www.ibm.com/developerworks/library/w-berry/
  • 43. Trevor van Gorp, 2007 http://www.slideshare.net/trevor.vangorp/ux-iceberg1
  • 44. ?, 2013 (?) http://www.business2community.com/content-marketing/good-content-tip-iceberg-06
  • 45. UX HONEYCOMB
  • 46. Jesse James Garrett, 2003 http://www.adaptivepath.com/ideas/nine-pillars-of-successful-web-teams/
  • 47. Megan Ellinger, 2013 http://failforward.wordpress.com/2013/11/23/i_am_back/
  • 48. Peter Morville, 2004 http://semanticstudios.com/publications/semantics/000029.php
  • 49. James Melzer, 2005 http://jamesmelzer.com/morville-facets.html
  • 50. Peter Morville, 2007 http://findability.org/archives/000184.php
  • 51. Gene Smith, 2007 http://nform.com/publications/social-software-building-block
  • 52. Paul Veugen, 2010 http://www.usefulusability.com/interview-paul-veugen-founder-of-usabilla/
  • 53. UX CYCLE
  • 54. Stuart Pugh, 1990 Total Design: Integrated Methods for Successful Product Engineering, Stuart Pugh, Prentice Hall, 1990
  • 55. Louis Rosenfeld, Jess McMullin, 2002
  • 56. UPA/ UXPA, 200? https://uxpa.org/resources/about-ux
  • 57. Jess McMullin, 2003 - 2004 http://nform.com/files/experience_cycle.pdf
  • 58. Magnus Revang, 2007 http://userexperienceproject.blogspot.com/2007/02/restructuring-user-experience-
  • 59. Magnus Revang, 2007 http://userexperienceproject.blogspot.com/2007/04/user-experience-wheel.html
  • 60. Peter Boersma, 2009
  • 61. Akendi, before 2011 http://www.akendi.com/process/end-to-end-experience-lifecycle/
  • 62. Elizabeth Bacon, 2009- 2013 http://en.dailysocial.net/post/guest-post-who-participates-in-ux http://kimpearson.net/?p=1339
  • 63. Elizabeth Bacon, 2009- 2013 http://elizabethbacon.com/fields-of-user-experience-sundial-model/fields-of-user-exper
  • 64. Gray Holland, 2013 http://www.grayholland.com/experience-chain//
  • 65. Gray Holland, 2013 http://www.grayholland.com/experience-chain//
  • 66. Dave Gray, 2014 (UX Humor) http://www.slideshare.net/dgray_xplane/ux-framework-30493584
  • 67. UX UMBRELLA
  • 68. Peter Boersma, 2004 (“UX Comb”) http://beep.peterboersma.com/2004/11/t-model-big-ia-is-now-ux.html
  • 69. Nathaniel Davis, 2011-2013 http://www.methodbrain.com/dsia/resource/ux-design-practice-verticals.cfm
  • 70. Kimmy Paluch, 2006 http://www.montparnas.com/articles/what-is-user-experience-design/
  • 71. UX Net, 2005 http://uxnet.org/devcon.html 
  • 72. Dan Willis, 2011 http://www.slideshare.net/uxcrank/the-ux-umbrella
  • 73. UX PYRAMID
  • 74. Elizabeth B.-N. Sanders, 1992 Elizabeth B.-N. Sanders, Converging Perspectives: Product Development. Research for the1990s. Design Management Journal, Volume 3, Issue 4, Fall 1992
  • 75. Richard Buchanan, 1992 - 1998 http://www.ida.liu.se/~steho/und/viskult/468816.pdf Buchanan, R. 1998. Branzi’s dilemma: design in contemporary culture. Design Issues 14(1):3-20. http://www.jstor.org/stable/1511637  Richard Buchanan, Wicked Problems in Design Thinking, Design Issues  VIII, Number 2 Spring 1992
  • 76. Donald Norman, 1998 Donald Norman, ‘The Invisible Computer’, The MIT Press, 1998
  • 77. Lyndon Cereo, 2001 (2009?) http://www.slideshare.net/lycerejo/hierarchy-of-user-experience-needs
  • 78. BJ Fogg, 2003 http://www.bjfogg.com/
  • 79. Hancock, Pepe & Murphy , 2005 http://www.slideshare.net/laurenlmurphy/hedonomics/
  • 80. Stephen Anderson, 2006 http://www.poetpainter.com/thoughts/file_download/11
  • 81. James Rait, 2006 - 2008 http://ic-pod.typepad.com/design_at_the_edge/2008/04/design-pyramid.html
  • 82. Kathy Sierra, 2007 http://headrush.typepad.com/creating_passionate_users/2007/01/what_comes_afte.ht
  • 83. Bryan Eisenberg, 2007 http://www.clickz.com/clickz/column/1695595/conversion-rate-optimization-upside-do
  • 84. Antony Tseng, 2010 http://uxmovement.com/thinking/are-you-meeting-the-user-experience-hierarchy-of-needs/
  • 85. Stephen Bradley, 2010 http://www.smashingmagazine.com/2010/04/26/designing-for-a-hierarchy-of-needs/
  • 86. Samuel Ericson, 2010 http://blog.samuelericson.com/2010/07/a-company-ux-maturity-model/ * Version with the higher resolution is currently unavailable.
  • 87. David Sherwin, Justin Maguire, 2010 http://www.slideshare.net/frogdesign/work-in-progress-thoughts-on-design-leadership * Version with the higher resolution is currently unavailable.
  • 88. David Sherwin, Justin Maguire, 2010 http://www.slideshare.net/frogdesign/work-in-progress-thoughts-on-design-leadership
  • 89. http://www.adaptivepath.com/ideas/a-model-for-ux-career-growth/ Will Evans, Leah Buley, 2010 based on Sherwin & Maguire
  • 90. Stefan Klocek, 2012 http://uxdesign.smashingmagazine.com/2012/09/27/fixing-broken-user-experience/
  • 91. Andrew Wright, 2013 http://nform.com/blog/2013/05/user-experience-debt
  • 92. Stefanie Russo, 2013 http://ithinkidesign.wordpress.com/2013/03/26/design-wars/
  • 93. Augie Ray , 2015 http://www.experiencetheblog.com/2015/03/the-cx-pyramid-why-most-customer.html
  • 94. Augie Ray , 2015 http://www.experiencetheblog.com/2015/03/the-cx-pyramid-why-most-customer.html
  • 95. EULER DIAGRAM
  • 96. Chalis Hodge, 2001 http://www.challishodge.com/models_edequation.html
  • 97. Nathan Shedroff, 2004
  • 98. Holger Maasen, 2006 http://boxesandarrows.com/ux-design-planning-not-one-man-show/
  • 99. Dan Saffer, 2006
  • 100. Dan Saffer, 2008 http://www.kickerstudio.com/2008/12/the-disciplines-of-user-experience/
  • 101. Dan Saffer, 2009 http://www.kickerstudio.com/2008/12/the-disciplines-of-user-experience/
  • 102. David Maluof / David Heller, 2009 http://www.slideshare.net/dmalouf/designing-ajax-other-rich-internet-applications/
  • 103. Envis Precisely GMBH,, 2009 based on Dan Saffer
  • 104. Berkeley, 2011 http://inews.berkeley.edu/articles/Apr-May2011/BA-UX
  • 105. Peter Merholz, 2012 http://www.peterme.com/2012/09/ “UX design isn’t all of those disciplines. UX design is not design-as-execution. UX design is what’s left.” http://vimeo.com/52634329
  • 106. ITGM20 for Wikipedia, 2012 http://en.wikipedia.org/wiki/Interactive_design
  • 107. http://visual.ly/discipline Envis Precisely GMBH, based on Dan Saffer, 2013
  • 108. Brainmates, 2013 http://www.slideshare.net/brainmates/customer-research-briefly-explained
  • 109. LAYERS OF UX
  • 110. Stuart Pugh, 1990 Total Design: Integrated Methods for Successful Product Engineering,
  • 111. Scott McCloud, 1994 Understanding Comics: The Invisible Art, Scott McCloud, HarperCollins, 1994
  • 112. Jesse James Garrett, 2000 http://www.jjg.net/elements/pdf/elements.pdf
  • 113. Bob Baxley, 2003
  • 114. George Olsen, 2003 http://boxesandarrows.com/files/banda/expanding_the_approaches_to_user_expe
  • 115. Mark Retting, 2003 - 2004 http://www.slideshare.net/mrettig/interaction-design-history
  • 116. Dmitry Pavlov, 2007
  • 117. Michael Cummings, 2010 http://uxdesign.com/ux-defined
  • 118. Helge Tennø , 2010 http://www.180360720.no/index.php/archive/design-and-identity-part-3-identities/
  • 119. Luis Correa, 2009 http://luiscorrea.wordpress.com/2010/03/31/comunicabilidad-paradigma-de-la-interac
  • 120. David Shervin & David Conrad, 2010 http://changeorder.typepad.com/files/elementsofdesignstudioexperience_v1.pdf
  • 121. http://www.upf.edu/hipertextnet/en/numero-11/website_design.html Cristòfol Rovira, Mari Marcos, 2013
  • 122. http://www.upf.edu/hipertextnet/en/numero-11/website_design.html Bob Royce and Dan Klyn, 2013
  • 123. UX RAINBOW
  • 124. Richard Dalton, 2007 http://mauvyrusset.files.wordpress.com/2007/06/rainbowplanes-6-15-2007.pdf
  • 125. Jess McMullin, 2007
  • 126. UX CIRCLES
  • 127. Cure.at (?), 2005 or earlier (?) http://www.cure.at/userexperience
  • 128. Christian Rohrer, NNg, 2008 http://www.youtube.com/watch?v=m9wZrQ6DxgY
  • 129. James Kelway, 2012 http://userpathways.com/2012/01/six-circles-an-experience-design-framework/
  • 130. CUBE / 3D SPACE
  • 131. Nathan Shedroff, 1994 http://www.nathan.com/thoughts/unified/18.html
  • 132. Richard Buchanan, 2001 or earlier http://www.dubberly.com/articles/alan-cooper-and-the-goal-directed-design-process.h
  • 133. Michael Zuschlag, 2010 http://www.zuschlogin.com/?p=149
  • 134. FUNNEL, DIAMOND
  • 135. John Chris Jones, 1970 (adapted) http://designbetterbusiness.wordpress.com/2013/06/03/design-approach-to-business-m http://www.smsys.com/pub/dsgnmeth.pdf
  • 136. Paul Lasseau, 1980 Paul Lasseau, Graphic Thinking for Designers & Architects, 1980
  • 137. Stuart Pugh, 1990 Total Design: Integrated Methods for Successful Product Engineering, Stuart Pugh, Prentice Hall, 1990
  • 138. Tim Brennan, ~1990 http://www.dubberly.com/articles/how-do-you-design.html
  • 139. UK Design Council, 2005 http://www.designcouncil.org.uk/designprocess
  • 140. Damien Newman, before 2006 http://v2.centralstory.com/about/squiggle/
  • 141. Bill Buxton, 2007, based on Pugh, 1990 Bill Buxton, Sketching User Experiences: Getting the Design Right and the Right Design, Morgan Kaufmann, 2007
  • 142. Bill Buxton, 2007 Bill Buxton, Sketching User Experiences: Getting the Design Right and the Right Design, Morgan Kaufmann, 2007
  • 143. IDEO, 2009 http://www.ideo.com/work/human-centered-design-toolkit/
  • 144. Windahl Finnegan, 2011 http://windahl.com/2011/04/ux-and-the-agile-process/
  • 145. David Carr, 2012 http://www.slideshare.net/djc1805/what-is-ux-14166125
  • 146. David Carr, 2012 http://www.slideshare.net/djc1805/what-is-ux-14166125
  • 147. David Carr, 2012 http://www.slideshare.net/djc1805/what-is-ux-14166125
  • 148. Peter Merholz, 2013 http://www.peterme.com/2013/09/26/the-double-diamond-model-of-product-definitio
  • 149. IDEO, 2013 (?) http://designthinkingforeducators.com/toolkit/
  • 150. Chuck Mallott, 2013 http://www.slideshare.net/chuckmallott/ux-platform14
  • 151. Austin Govella, 2014 based on Newman, 2006 http://www.agux.co/blog/information-architecture-in-the-design-and-development-p
  • 152. Alex Osterwalder, 2015 based on Newman, 2006 https://twitter.com/AlexOsterwalder/status/553077073364140032/photo/1
  • 153. UX MATURITY
  • 154. Philip B. Crosby, 1979 Crosby, Philip (1979). Quality is Free. McGraw-Hill. ISBN 0-07-014512-1 http://www.qualityandproducts.com/2012/07/09/crosbys-quality-management-maturity-grid/
  • 155. Conner, D.R. and Patterson, R.B.,1982 Conner, D.R. and Patterson, R.B. (1982) Building Commitment to Organizational Change. Training and Development Journal, 36(4), 18-30. Dawson, S.J.N.D.
  • 156. Watts Humpreyared, 1988 http://www.sei.cmu.edu/reports/87tr011.pdf http://classes.bus.oregonstate.edu/fall-07/ba371/sdlc.html Capability Maturity Model (CMM)
  • 157. Jared Spool, 1997 - 2007 http://www.uie.com/articles/market_maturity/ Stage Users Want UX Focus Developers Focus on 1 Technology a.k.a. “Raw Iron” The basic capability Getting the technology working = The product works Technical issues and delivery 2 Features (a.k.a. “Checklist Battles”) The best set of features Getting the right features Adding features and fixing bugs 3 Experience (a.k.a “Productivity Wars”) To get their work done better and faster Getting the right experience = Easy to learn, fast, powerful Performance support, reducing technical support costs 4 Integration Transparency Lowest cost Integration into bigger experiences = The product is invisible Reducing costs or seeking new markets
  • 158. Jonathon Earthy, 1998 http://www.idemployee.id.tue.nl/g.w.m.rauterberg/lecturenotes/usability-maturity-m
  • 159. Danish Design Center, 2003 - 2007 http://www.seeplatform.eu/casestudies/Design%20Ladder
  • 160. Eric Schaefer, HFI, 2004 Schaffer, E. (2004), The Institutionalization of Usability: A step-by-step guide. Addison Wesley: New York.
  • 161. Adaptive Path, 2004 http://www.adaptivepath.com/uploads/documents/apr-005_businessvalue.pdf
  • 162. Jess McMullin, 2005
  • 163. Jacob Nielsen, 2006 Usability Maturity Featuring To next stage 1: Hostility Developers simply don't want to hear about users or their needs Up to decades 2: Developer-Centered Design team relies on its own intuition 2-3 years 3: Skunkworks Guerilla user research or external usability experts 2-3 years 4: Dedicated Budget Usability is planned for 2-3 years 5: Managed Someone to think about usability across the organization 6-7 years 6: Systematic Process Tracking user experience quality 6-7 years 7: Integrated User- Centered Design Employing usability data to determine what company should build ~ 20 years 8: User-Driven Corporation Usability affects corporate strategy and activities beyond interface design ~40 years to get from start http://www.nngroup.com/articles/usability-maturity-stages-1-4/ http://www.nngroup.com/articles/usability-maturity-stages-5-8/
  • 164. Jacob Nielsen, 2013 https://www.youtube.com/watch?v=sELOUAmFHjA
  • 165. Bruce Temkin, 2008 http://experiencematters.wordpress.com/2008/09/18/the-customer-experience-journ
  • 166. Jess McMullin, 2008 - 2009
  • 167. Sabine Juninger, 2009 Junginger, S. Design in the organization: Parts and wholes. Design Research Journal, 2, 9 (2009), Swedish Design Council (SVID), 23-29. http://www.dubberly.com/articles/stevejobs.html
  • 168. Renato Feijó, 2010 http://johnnyholland.org/2010/04/planning-your-ux-strategy/
  • 169. Sean van Tyne, 2010 http://www.usabilityprofessionals.org/uxmagazine/corporate_ux_maturity/
  • 170. HIMSS, 2011 http://himss.files.cms-plus.com/2013-HIMSS-Usability-Maturity-Model.pdf/
  • 171. Scott Pewles, 2011 http://info.macadamian.com/rs/macadamian/images/MAC-UX-Competitive-Advanta
  • 172. Tomer Sharon, 2012 http://www.uxmatters.com/mt/archives/2012/02/dealing-with-difficult-people-team
  • 173. Normal Models, 2012 http://www.normalmodes.com/blog/wp-content/uploads/2012/07/normalmodes-ux-
  • 174. Rich Buttiglieri, 2012 http://www.slideshare.net/UPABoston/ux-maturity-modelbuttiglieri
  • 175. Yury Vetrov, 2013 http://www.uxmatters.com/mt/archives/2013/12/applied-ux-strategy-part-1-matur
  • 176. Forrester Research, 2014 http://blogs.forrester.com/sam_stern/14-04-17-5_steps_to_create_and_sustain_custome
  • 177. UX PROCESS
  • 178. Tom Stewart, ISO-13407, 1999 ISO (1999). ISO 13407: Human-centred design processes for interactive systems. Geneva: International Standards Organisation
  • 179. David Travis, 2002 http://www.userfocus.co.uk/articles/ux-design-model.html
  • 180. UPA, 2000 http://www.upassoc.org/usability_resources/about_usability/what_is_ucd.html
  • 181. Bill Buxton, 2007 Bill Buxton, Sketching User Experiences: Getting the Design Right and the Right Design, Morgan Kaufmann, 2007
  • 182. Todd Zaki Warfel, 2009 Warfel, Todd Zaki. 2009. Prototyping: A Practitioner’s Guide. New York: Rosenfeld Media.
  • 183. Matt Donahue, 2010 http://blog.tallan.com/2010/09/01/the-ux-process/
  • 184. Ben Melbourne, 2011 http://asinthecity.com/2011/11/10/the-difference-between-a-ux-designer-and-ui-devel /
  • 185. Jay Morgan, 2011 http://www.slideshare.net/jaytheia/winning-biginux-decisionmakingproblemsolvingin
  • 186. Jay Morgan, 2011 http://www.slideshare.net/jaytheia/winning-biginux-decisionmakingproblemsolvingin
  • 187. DNA, 200x http://www.thedna.co.kr/
  • 188. AGILE/ LEAN UX
  • 189. Desirée Sy, 2005 http://upassoc.org/upa_publications/jus/2007may/agile-ucd.pdf
  • 190. Kathy Sierra, 2007 http://headrush.typepad.com/creating_passionate_users/2007/01/what_comes_afte.ht
  • 191. Jeff Patton, 2008 http://agileproductdesign.com/blog/emerging_best_agile_ux_practice.html
  • 192. Jeff Patton, 2008 http://agileproductdesign.com/blog/user_experience_relevance.html
  • 193. Matt Donahue, 2010 http://blog.tallan.com/2010/09/01/agile-user-experience-design/
  • 194. Ben Melbourne, 2011 http://asinthecity.com/2011/07/19/prototypes-arent-a-deliverable-theyre-a-communic
  • 195. Ben Melbourne, 2011 http://asinthecity.com/2011/11/04/the-recipe-for-agile-ux-success/
  • 196. Anders Ramsay, 2012 http://www.andersramsay.com/2012/04/24/agile-ux-vs-lean-ux//
  • 197. Bill Scott, 2012 http://looksgoodworkswell.blogspot.com/2012/10/lean-ux-agile-development-rationali /
  • 198. JB Brown, 2012 http://secure.nordstrominnovationlab.com/pages/our_process_told_as_our_team_s_tim
  • 199. Andrew Wright, 2013 http://nform.com/blog/2013/02/when-to-apply-ux-effort-in-agi-1
  • 200. Craig Brown, 2013 http://www.betterprojects.net/2013/03/the-boring-ux-and-agile-discussion.html
  • 201. Dave Landis, 2014 based on JB Brown, 2012 http://lithespeed.com/lean-ux-dont-part-1-3-2/
  • 202. Dave Landis, 2014 http://lithespeed.com/lean-ux-dont-part-1-3-2/
  • 203. VALUE PROGRESSION
  • 204. B. Joseph Pine II, James H. Glimore,1998 http://hbr.org/1998/07/welcome-to-the-experience-economy/
  • 205. Tim Brown, IDEO,2003 http://www.peterme.com/archives/week_2003_10_19.html/
  • 206. B. Joseph Pine II, James H. Glimore, 2011 http://www.emeraldinsight.com/content_images/fig/2610420104001.png
  • 207. Sam Hill, 2012 http://panstudio.co.uk/2012/06/experience-identity-ideology/
  • 208. DESIGN RESEARH
  • 209. Elizabeth B.-N. Sanders, 1999 Elizabeth B.-N. Sanders and Uday Dandavate, Design for Experiencing: New Tool • “…Market research methods,…, have been focused more on what people say and think (through focus groups, interviews, and questionnaires).” • “… Design research methods were focused primarily on observational research (i.e., looking at what people do and use).” • “The new tools are focused on what people make, i.e., what they create… in expressing their thoughts, feelings and dreams.”
  • 210. Elizabeth B.-N. Sanders, 1999 Elizabeth B.-N. Sanders and Uday Dandavate, Design for Experiencing: New Tools
  • 211. Liz Sanders, 2006 http://www.masternewmedia.org/interface_and_navigation_design/design-research/sta
  • 212. Liz Sanders, 2008 http://www.dubberly.com/articles/an-evolving-map-of-design-practice-and-design-resea
  • 213. Christian Rohrer, 2008 http://www.nngroup.com/articles/which-ux-research-methods/
  • 214. Christian Rohrer, 2014 http://www.nngroup.com/articles/which-ux-research-methods/
  • 215. Ond ej Válka, 2010ř http://valka.info/notes/2010/01/web-site-design-process-techniques/
  • 216. Jonathan Strohl, 2012 http://www.forsmarshgroup.com/index.php/blog/post/the-importance-of-eye-tracking-in
  • 217. Alan Cooper, 2014 Kickoff Meeting Literature Review Product, Prototype And Competitive Audits Stakeholder Interviews SME Interviews* User and Customer Interviews & Observation About Face: The Essentials of Interaction Design, 4th Edition * Can be skipped for Consumer Products
  • 218. INNOVATION
  • 219. Tim Brown, IDEO, 2009 Tim Brown, Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation, Harper Business, 2009
  • 220. Roberto Verganti, 2009 Verganti, R. (2009). Design-driven innovation: changing the rules of competition by radically innovating what things mean. Boston, MA: Harvard Business Press. http://www.designdriveninnovation.com
  • 221. IDEO, 2010 - 2011 http://www.ideo.com/images/uploads/hcd_toolkit/HCD_DELIVER_PDF_WEB_opt.pdf
  • 222. Don Norman, Roberto Verganti, 2012 http://jnd.org/dn.mss/Norman%20%26%20Verganti.%20Design%20Research %20%26%20Innovation-18%20Mar%202012.pdf
  • 223. Jim Kalbach, 2012 http://experiencinginformation.wordpress.com/2012/06/03/clarifying-innovation- four-zones-of-innovation/ http://experiencinginformation.wordpress.com/2012/07/29/incremental- innovation-is-underrated// 10% 20% 20% 50% Suggested distribution of resources
  • 224. OTHER
  • 225. Richard Buchnanan, 1998 http://www.ida.liu.se/~steho/und/viskult/468816.pdf Buchanan, R. 1998. Branzi’s dilemma: design in contemporary culture. Design Issues 14(1):3-20.
  • 226. Chalis Hodge, 2001 http://3.bp.blogspot.com/- 7J0tM_FyUrg/T3RgU3HhyII/AAAAAAAAB7s/8cYSHtFzjUk/s1600/all- disciplines_challis-hodge.jpg
  • 227. B. Joseph Pine II, James H. Glimore1998 http://hbr.org/1998/07/welcome-to-the-experience-economy/ To Sense To Learn To Be To Do
  • 228. Unix-D, 2005 http://www.unix-d.co.jp/en/ux/105.shtml
  • 229. Luke Wroblewski, 2004 http://www.lukew.com/ff/entry.asp?121
  • 230. Javier Cañada, 2004 http://www.terremoto.net/uxcosmos/UX_cosmos_javier_canada.pdf
  • 231. Nico Nyman, 2005 http://www.nnyman.com/personal/2005/11/18/the-user-experience-equation/
  • 232. Dirk Knemeyer, 2004
  • 233. Nico Nyman, 2006 http://www.nnyman.com/personal/2006/03/03/definition-of-user- experience-second-version/
  • 234. http://jeremyjohnsononline.com/2006/08/25/explaining-user-experience/ Jeremy Johnson, 2006
  • 235. Dirk Knemeyer, 2006 http://www.uxmatters.com/mt/archives/2006/12/applied-empathy-a-design- framework-for-meeting-human-needs-and-desires-1.php
  • 236. Luke Wroblewski, 2006
  • 237. David Armano, 2006-2007 http://darmano.typepad.com/logic_emotion/2006/09/user_experience.html
  • 238. David Armano, 2007 http://darmano.typepad.com/logic_emotion/2007/06/agency-ecosyste.html
  • 239. Ardelius, 2007
  • 240. Holger Maasen, 2006 http://boxesandarrows.com/ux-design-planning-not-one-man-show/ Flow of Experience in Time
  • 241. Klaus Silberbauer , 2009 241
  • 242. Lyndon Cereo, 2009 (?) 242 http://www.slideshare.net/lycerejo/hierarchy-of-user-experience-needs
  • 243. Info-Design, 2010 (?) 243 http://www.info-design.net/laborbuch/2010/10/user-experience/
  • 244. Stephen Anderson, 2011 244 http://uxmag.com/articles/towards-an-ethics-of-persuasion/ Ethics of UX
  • 245. Cloudforest Design, 2012 http://cloudforest.tumblr.com/image/15189047661
  • 246. Dave Malouf, 2012 http://www.core77.com/blog/conferences/ixda_interaction12_preview_state_of_inte raction_design_diverging_by_david_malouf_21597.asp
  • 247. Chris Risdon, 2011- 2012 http://www.slideshare.net/livebysatellite/web-visions-portland2012ss
  • 248. Peter Merholz, 2012 http://www.peterme.com/2012/09/ http://vimeo.com/52634329 “UX as Movie Director.”
  • 249. Jared Spool, 2012 http://www.slideshare.net/jmspool/mobile-ux-in-the-eye-of-the-perfect-storm-r2-1-up
  • 250. Rian van der Merwe, 2012 http://www.elezea.com/2012/04/definition-user-experience-design/
  • 251. Aaaron Housain, 2012 http://designingforexperience.com/2012/11/13/the-three-lenses-of-innovation-cx-ux/
  • 252. Aaaron Housain, 2013 http://designingforexperience.com/2013/01/28/why-ux-and-cx-have- to-relate-to-organizational-change-ex/
  • 253. Bruce Tognazzini, 2013 http://asktog.com/atc/the-third-user/
  • 254. Hienadź Drahun @HDrahun Hienadz.drahun hienadzdrahun