User Testing

User Testing By: Wietse Veenstra http://www.wietseveenstra.nl

The importance of User Testing The result of bad usability?! http://www.youtube.com/watch?v=RZfwuCjbBDk Frustrated Users! They will go to your rivals! They probably won’t come back!

The importance of User Testing Changes after launch are expensive!

When to test... • Preferably as early as possible • ‘1 designer, 1 user, 1 hour, every week’ • 1 User test is 100% more then no tests at all!

What to test... • Ideas (for example: brainstorm results) • Sketches (layout) • Wireframe(s) (functional design) • Graphical Design (look & feel) • Mock-ups/prototypes • Test-cases

How to test... • Talk to your end-users! • Paper Prototyping • Assignment testing • Remote testing • Eye Tracking • Expert-review

Talk to your end-users! Sit down with a person or a group of persons who represent the end-users of your product and brainstorm with them about their wishes, needs and other experiences...

Paper Prototyping http://www.youtube.com/watch?v=GrV2SZuRPv0

Assignment testing

Remote testing

Eye Tracking http://www.youtube.com/watch?v=lo_a2cfBUGc

Expert-review

Who to test with... • End Users • Internet newbies • Experts

Good starting points • Book: Don’t Make Me Think (Steve Krug) • Site: http://www.etre.com • Site: http://www.webcredible.com • Site: http://usableweb.com

e End ank you for your aention

User Testing

by Wietse Veenstra on Dec 08, 2007

Accessibility

Categories

Tags

Upload Details

Usage Rights

1 Embed 5

Statistics

User Testing — Presentation Transcript