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Job entry skills
 

Job entry skills

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    Job entry skills Job entry skills Presentation Transcript

    • My name is Maria and I come____Spain. I am studyingEnglish ____a school ___London. I am not very good___languages but I need English to work ___tourism. I amfond ___traveling and I like meeting people. Last Saturday,my neighbor invited me ___a party. It was kind ___him toinvite me. I go ___the cinema quite often—it depends__the film. I am also interested ___art, so I often visit artgalleries and museums. The people are very nice ___mehere and they don’t make fun ___my accent. Perhaps myEnglish is improving!
    • FilipinoismsTake out--CR–Fetch me—Free Size–Line up—On the way—Bottomless—
    • Mineral water—Aircon—Ref—For a while—
    • HOW TO ACE ANINTERVIEW
    • WomenWear a suit A blouse with jacket and skirt or slacks is best. If you wear a skirt it should not be too tight or too short. The colors of choice are Blue, Black, Gray or Brown. Blouses should be of cotton or silk in a neutral color with long sleeves. They should fit comfortably (not too tight), not be wrinkled or too distracting due to loud colors. A classic 34-inch square scarf that compliments the suit in color or pattern is good. Less color and less pattern is better – keep it simple.
    • Hair Your hair should be short, pulled back or up.Nails You should have clean and polished nails; not too long. The polish should be clear or neutral in color. Do not have long nails with a wild color or design.
    • Shoes Pumps with 1 ½ inch heel are standard. Choose a color that compliments your suit and handbag - black, brown, burgundy or navy. Avoid open toe shoes, high boots, stiletto heels and white shoes. Be sure to have your shoes polished and shinned (rubbing-buffing with a clean cotton towel or soft bristled brush will put a quick shine on them) and your heels are in tact. Wear leather shoes, avoid suede and light fabrics.
    • Stockings If you wear a light colored suit, wear light colored stockings. Do not wear contrasting colors. Avoid opaque and printed stockings.
    • Jewelry and Perfume Do not wear large hoop or dangling earrings. Wear small studs or avoid wearing earrings. Do not wear more than one pair of earrings and two finger rings, one watch or bracelet. Remove all non-traditional jewelry e.g. nose rings, eyebrow rings and be sure to cover all tattoos.
    • Interview Attire
    • Men Overall Outfit Wear a suit or sporta coat and tie or at least a shirt and tie. Wear dark colors: blue, brown, gray or black.
    • Shirts Should be simple; no bright colors, French cuffs or monograms. White, off white, pale blue in cotton are preferred.
    • Ties Traditional silk no loud colors or patterns. Your tie should coordinate with your attire and pulled snug to your neck. Avoid ties with images or designer logos.
    • Socks Choose a color that coordinates with your suit usually black, dark gray, dark brown or dark blue. Make sure they are long enough as to not expose your skin when you sit down.
    • Shoes Make sure they are polished and shined (rubbing-buffing with a clean cotton towel or soft bristled brush will put a quick shine on them). Avoid wearing boots, stick to dress shoes that coordinates with your attire.
    • Jewelry and Cologne Less is better. Avoid wearing a lot of cologne and jewelry. Do not wear more than one ring and multiple chains. Make sure to remove earrings and cover tattoos.
    • Hair Preferred short with no facial hair (keep sideburns trimmed).
    • What Not to Bring to the InterviewGumCell phoneIpodCoffee or sodaIf you have lots of piercings, leave some of yourrings at home (earrings only, is a good rule)Cover tattoos
    • WHAT TO DO DURING AN INTERVIEW Don’t sit down unless told to do so Speak Clearly Ask the interviewer to rephrase the question if you don’t understand Maintain eye contact Don’t slouch Don’t fidget or do unnecessary hand gestures
    • TOP 10 BLUNDERSWhat shouldnt you do when being interviewed? Here are a selection of blunders, mistakes and errors a candidate for employment can make.MAKE SURE THESE DON’T HAPPEN TO YOU!
    • 1. Dont PrepareNot being able to answer the question "What do youknow about this company?" might just end your questfor employment. Background information includingcompany history, locations, divisions, and a missionstatement are available in an "About Us" section onmost company web sites. Review it ahead of time,then print it out and read it over just before yourinterview to refresh your memory.
    • 2. Dress InappropriatelyDressing inappropriately can work both ways.You will certainly want to wear a suit if you areinterviewing for professional position. If youarent sure what to wear, visit the organizationand watch employees coming in and out of theoffice to see what they are wearing.
    • 3. Poor Communication SkillsIts important to communicate well with everyone youmeet in your search for employment. It is, however,most important to positively connect with the personwho might hire you. Shake hands, make eye contact,exude confidence, engage the person you arespeaking with, and you will let the interviewer knowthat you are an excellent candidate for this position -before you even answer an interview question.
    • 4. Too Much CommunicationBelieve it or not, a recent candidate for employment,who, by the way, didnt get the job, didnt hesitate toanswer his cell phone when it rang during aninterview. Leave the phone behind or at least turn itoff before you enter the building. Same goes forcoffee, food and anything else other than you, yourresume, your job application, and your list ofreferences. They dont belong at an interview.
    • 5. Talk Too Much There is nothing much worse than interviewing someone who goes on and on and on... The interviewer really doesnt need to know your whole life story. Keep your answers succinct, to- the-point and focused and dont ramble - simply answer the question.
    • 6. Dont Talk Enough Its really hard to communicate with someone who answers a question with a word or two. I remember a couple of interviews where I felt like I was pulling teeth to get any answers from the candidate. It wasnt pleasant. So, even though you shouldnt talk too much, you do want to be responsive and fully answer the question as best you can.
    • 7. Fuzzy Facts Even if you have submitted a resume when you applied for the job, you may also be asked to fill out a job application. Make sure you know the information you will need to complete an application including dates of prior employment, graduation dates, and employer contact information.
    • 8. Give the Wrong Answer Make sure you listen to the question and take a moment to gather your thoughts before you respond. Like the following candidate, youll knock yourself out of contention if you give the wrong answer. The interviewer had completely described a sales and marketing position to the candidate. She emphasized that cold calling and prospecting were the most important skills and experiences needed for the position. The candidate responded to the question about what she did or didnt like to do in sales, with these words: "I hate to do cold calling and prospecting, and Im not good at it." That response ensured that she wouldnt get the job!
    • 9. Badmouthing Past EmployersYour last boss was an idiot? Everyone in the company wasa jerk? You hated your job and couldnt wait to leave? Evenif its true dont say so.Its sometimes a smaller world than you think and you dontknow who your interviewer might know, including that bosswho is an idiot... You also dont want the interviewer tothink that you might speak that way about his or hercompany if you leave on terms that arent the best.
    • 10. Forget to Follow UpAfraid you didnt make the best impression? Are you surethat you aced the interviewed? Either way, be sure to followup with a thank you note reiterating your interest in theposition and the company.Finally, even if you do flub the interview, dont take it toheart. I dont think there is anyone hasnt blown aninterview or two. If it happens, look at it like it just wasntmeant to be, learn from your mistakes and move on to thenext opportunity.
    • Traditional Interview vs. Behavioral InterviewIn a traditional interview, you will be asked a series ofquestions which typically have straight forward answerslike "What are your strengths and weaknesses?" or "Whatmajor challenges and problems did you face? How did youhandle them?" or "Describe a typical work week."In a behavioral interview, an employer has decided whatskills are needed in the person they hire and will askquestions to find out if the candidate has those skills.Instead of asking how you would behave, they will ask howyou did behave. The interviewer will want to know how youhandled a situation, instead of what you might do in thefuture.
    • Questions in a Behavioral InterviewBehavioral interview questions will be more pointed, more probing and more specific than traditional interview questions: Give an example of an occasion when you used logic to solve a problem. Give an example of a goal you reached and tell me how you achieved it. Describe a decision you made that was unpopular and how you handled implementing it.
    • Have you handled a difficult situation with a co-worker? How? Tell me about how you workedeffectively under pressure.
    • Preparation for the Potential Behavioral Interview Whats the best way to prepare? Its important to remember that you wont know what type of interview will take place until you are sitting in the interview room. So, prepare answers to traditional interview questions. Then, since you dont know exactly what situations you will be asked about if its a behavioral interview, refresh your memory and consider some special situations you have dealt with or projects you have worked on. You may be able to use them to help frame responses. Prepare stories that illustrate times when you have successfully solved problems or performed memorably. The stories will be useful to help you respond meaningfully in a behavioral interview.
    • During the Behavioral InterviewDuring the interview, if you are not sure how toanswer the question, ask for clarification. Then besure to include these points in your answer:A specific situationThe tasks that needed to be doneThe action you tookThe results i.e. what happened
    • Sample Interview QuestionWhat is your greateststrength?
    • Sample AnswerMy time management skills are excellent and Imorganized, efficient, and take pride in excelling atmy work.I pride myself on my customer service skills andmy ability to resolve what could be difficultsituations.
    • Sample Interview Question Why do you want this job?
    • Sample AnswerI well understand that this is a company on the way up.Your Web site says the launch of several new products isimminent. I want to be a part of this business as it grows.Id fit right in as a counter clerk in your fine drycleaners. Ihave observed that the counter clerk position requirescompetence at handling several activities in quick order --customer service, payments, bagging and phones. I likemultitasking and, as a homemaker, I have a lot of practicein keeping all the balls in the air.
    • What is Your Greatest Weakness?When youre asked what your greatest weakness is, try to turn a negative into a positive. For example, a sense of urgency to get projects completed or wanting to triple-check every item in a spreadsheet can be turned into a strength i.e. you are a candidate who will make sure that the project is done on time and your work will be close to perfect.
    • I like to make sure that my work is perfect, so I tend toperhaps spend a little too much time checking it. However,Ive come to a good balance by setting up a system to ensureeverything is done correctly the first time.I would say that I can be too much of a perfectionist in mywork. Sometimes, I spend more time than necessary on atask, or take on tasks personally that could easily bedelegated to someone else. Although Ive never missed adeadline, it is still an effort for me to know when to move on tothe next task, and to be confident when assigning otherswork.
    • APPLICATION LETTERHOW TO WRITE AN APPLICATION LETTER
    • Definition: A letter of application, also known as acover letter, is a document sent with your resume toprovide additional information on your skills andexperience.A letter of application typically providesdetailed information on why you are qualified for thejob you are applying for. Effective application lettersexplain the reasons for your interest in the specificorganization and identify your most relevant skills orexperiences.
    • When writing an application letter you should include:First Paragraph: Why you are writing - mention the jobyou are applying for and where you found the listing.Middle Paragraph(s): What you have to offer theemployer - mention why your skills and experience are agood fit for the job.Last Paragraph: Say thank you to the hiring manager forconsidering you and note how you will follow up.
    • Sample Cover Letter - Customer ServiceYour NameYour AddressYour Phone NumberYour Cell Phone NumberYour EmailDate
    • Dear Hiring Manager,In todays customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service retail professional to represent you when assisting your valued customers.My long term experience in the service industry has taught me how to meet and exceed each customers expectations with service that sells! I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times.I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams self-confidence and training them to build the sale by improving their people skills.It would be a pleasure to interview with you and I look forward to hearing from you soon.Very Sincerely,Your Signature Your Typed Name
    • Writing a ResumeWHAT TO INCLUDE:Contact Information-Its important to include all your contact information on your resume so employers can easily get in touch with you. Include your full name, street address, city, state, and zip, home phone number, cell phone number, and email address.Resume Objective-If you include an objective on your resume, its important to tailor your resume objective to match the job you are applying for. The more specific you are, the better chance you have of being considered for the job you are interested in.
    • Career Summary- it is an optional customizedsection of a resume that lists key achievements,skills, and experience relevant to the position forwhich you are applyingExperience Summary- this section of yourresume includes your employment history. Listthe companies you’ve worked for (if any), datesof employment, the positions you help andbulleted lists of responsibilities andachievements.
    • Education Summary- in this section, list theschools you attended, the degrees you attained,and any special awards and honors you earned.Also include professional developmentcoursework or certifications if you have had any.