This PPT will help you understand the importance of Lean Six Sigma and its application in banking and finance ! You can connect with six sigma specialists on henryharvardindia.com/kpmg-six-sigma-certification/ For more information checkout henryharvardindia.com/blog

1. Banking with Six Sigma

2. Contents
• Banking without Six Sigma
• What is Six Sigma
• Why Six Sigma in Banks
• Crux of Six Sigma
• KPMG Six Sigma
• Success with KPMG

3. Banking means
• Long waiting queues

4. UNHAPPY CUSTOMERS

5. Lower Reputation

6. Reasons for Bad Outcomes
• Long hours of wait in the
banks is a NO-NO
• Proper addressing of
customer problems does
not take place.
• Finally it leads to lower
reputation in market.
• http://henryharvardindia.
com/kpmg-six-sigma-
certification/

7. What is Six Sigma?
https://en.wikipedia.org/wiki/Six_Sigma

8. •Six Sigma is a disciplined data driven
approach to eliminate defects
•Set of tools and techniques aimed at
achieving 0 defect solution
•Achieves sustained quality improvement in
the product
•Operates on the principle of “commitment
from entire organization towards work”
•Leads to passionate management and
leadership

9. Why Six Sigma in Banks?
• Cut wastes and streamlines
processes
• Reduces Cycle times in
Insurance staff
• Deals with problems
effectively

10. Cut Throat Competition
• You gain extra edge over
other banks with your fast
services and added
functionalities that Six
Sigma provides

11. Efficiency Levels
• Focus beyond the pre-
determined quality
levels of product
• Increased customer
satisfaction and
positive market image
• http://henryharvardindi
a.com/category/blog/

12. Identifies Unhappy Clients

13. •Easily identifies the
unhappy customers from
the lot
•Gives you an extra edge
over other banks in
providing services
•Long term result is 0%
defect and hence no 1
Bank in market

14. Efficient Bankers
• Streamlined process of
Six Sigma leads to
proficient bankers.
• Skilled individuals
capable of handling
everything.

15. New Products Launch
• Banks following Six Sigma
tend to launch newer
schemes more actively that
benefits people and hence
remains the favorite of all

16. High Investment Returns
• Happy customers -> More
profits -> Growing
demand -> Raised
revenues -> High
investment returns
• http://henryharvardindia.c
om/benefits-of-six-sigma-
for-finance-professionals/

17. Crux of Six Sigma
• The reason behind so
many benefits of
deploying Six Sigma in
banking is highly skilled
individuals take up the
tasks and hence the
deliverables are of high
quality

18. Success with Six Sigma
• A Belgian company
comprising of a bank
experienced huge
profits and return on
investment after
employing Six Sigma.

19. Six Sigma’s Facets
• It is applicable in all streams:
• http://henryharvardindia.com/benefits-of-six-sigma-for-
finance-professionals/
• http://henryharvardindia.com/benefits-of-six-sigma-for-
marketing-professionals/
• http://henryharvardindia.com/benefits-of-six-sigma-for-
operations-management-professionals/

20. Which Six Sigma to choose?
http://henryharvardindia.com/about-us/

21. Why KPMG Six Sigma?
• A professional 4-day training program offering
Six Sigma Green Belt Certification from KPMG
• Only program recognized across 147 countries
where KPMG operates at
• Successfully embraced by more than 13,000+
professionals globally
• henryharvardindia.com/kpmg-six-sigma-
certification/

22. Diversified Program
• Participants join from
diverse industry domain
those include
Manufacturing, Healthcare,
Hospitality, Finance,
Banking and many more
• http://henryharvardindia.co
m/

23. Across All Cities
• KPMG delivers its programs across all the cities.
http://henryharvardindia.com/events-india/

24. Certifications!
• With KPMG Six Sigma you become a trained
individual.
• http://henryharvardindia.com/kpmg-lean-six-
sigma-green-belt/
• http://henryharvardindia.com/kpmg-lean-six-
sigma-black-belt/

25. Make your Bank a Brand with KPMG Six Sigma at
www.henryharvardinda.com