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SYN326 - USING HDX INSIGHT TO IDENTIFY
XENDESKTOP DELIVERY BOTTLENECKS
MAY 8 – 11.30AM
Henrik Johansson
Twitter: @HenrikJa...
Tweet about this session with hashtag
#SYN326 and #CitrixSynergy
CTP, CCIA and AWS certified Architect.
Director of Professional Services.
13+ years Citrix experience,17+ years IT.
NetSca...
Founded in 2000, nGenx is a pioneer in cloud-based application delivery.
Throughout our history, we have always pushed the...
• A user calls in and tells support that his desktop is going really slow.
• You check Desktop Director to see server heal...
• A user calls in and tells support that his desktop is going really slow.
• You check Desktop Director to see server heal...
HDX
Uses AppFlow to show:
• Real-time latency, Round-Trip-Time and session details like for XenApp and
XenDesktop.
• Histo...
Web
Same benefits as HDX and…
• Top clients and URLs accessed.
• Number of overall requests
• Total bandwidth being consum...
The technical
NetScaler 9.3 (61.2)*, 10.0 (73.5)*, 10.1 (112.15), (10.5)
XenApp 6.5 (6682 HRP01)
XenDesktop 5.6 (56060), 7...
The technical
XenServer 5.6+
vmWare ESX 4.1+
Hyper-V Not supported
RAM 3Gb
CPU 2+
Storage Min:120Gb Recommended: 240
# VNI...
The technical
TCP 80/44
3
NITRO communication - NetScaler Insight Center to
NetScaler
TCP 22 SSH communication - NetScaler...
The not so technical
License/Duration 5 min 1 hour 1 day 1 week 1 month DD Integration
Standard ✖ ✖ ✖ ✖ ✖ ✖
Enterprise ✔ ✔...
• Live: installation and configuration of HDX Insight appliance
Going live!
• Live: Adding to Desktop Director
Going live!
• Live: troubleshooting sessions
Going live!
Q: What about using HDX Insight over WAN?
A: NSIC uses UDP which does not require response on sent data.
Q: Does HDX Insig...
Remember
• NetScaler CPU usage
• Internal traffic – StoreFront single sign-on issue
• Session reliability currently breaks...
Henrik Johansson
Twitter: @HenrikJay
Web: https://www.ngenx.com || https://henrikjay.com
Email: henrik.johansson@ngenx.com...
Before you leave…
Recommended related breakout sessions:
ᵒ SYN513 - Risks, challenges, best practices and troubleshooting ...
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Syn326 using hdx insight to identify xen desktop delivery bottlenecks - final

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When users call in complaining about their experience with virtual desktops and apps, it’s extremely hard to identify where these bottlenecks are occurring. This session will show you how to visualize the actual user experience using Citrix HDX Insight. Through live demos you will learn how to install and configure HDX Insight and Web Insight to monitor XenDesktop traffic and immediately identify the location of a bottleneck, saving hours of troubleshooting and resulting in happier customers.

In this session I will cover:
• Installation/configuration of HDX Insight using wizards/manual configuration
• Identification of bottlenecks/performance issues affecting user experience
• Integration into XenDesktop Desktop Director

Published in: Technology
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  • Info on tweets

    This session will focus some time on requirements for implementing HDX Insight and why but quickly move on and show live demos How to implement and especially how easy it is.
  • Will change…
  • This session will be mostly about live demo showing how easy you can reach this situation in your existing platform with little effort.

  • On a XenApp or XenDesktop server running version 6.5, make sure that the ICA round trip calculations for Idle Connections option is enabled. If the option is not enabled, enable it and execute the gpupdate command. Also, the EUEM service must be running on the server.
  • Works on vmware workstation/fusion for testing/lab

    Note on storage
    Uses internal no-sql database
  • Works on vmware workstation/fusion for testing/lab

    Note on storage
    Uses internal no-sql database
  • Works on vmware workstation/fusion for testing/lab

    Note on storage
    Uses internal no-sql database
  • Demo installation/configuration of appliance.
    Purpose of this session is to show how to do this…and how easy it is!

    Show manual and wizard configuration

    *Backup video if live demo fail*
  • Show how to add to desktop director

    *Backup video if live demo fail*
  • Show example reports and troubleshooting.

    Troubleshooting = see slow connection.

    *Backup video if live demo fail*
  • Transcript of "Syn326 using hdx insight to identify xen desktop delivery bottlenecks - final"

    1. 1. SYN326 - USING HDX INSIGHT TO IDENTIFY XENDESKTOP DELIVERY BOTTLENECKS MAY 8 – 11.30AM Henrik Johansson Twitter: @HenrikJay Web: https://www.ngenx.com || https://henrikjay.com Email: henrik.johansson@ngenx.com || henrik@henrikjay.com
    2. 2. Tweet about this session with hashtag #SYN326 and #CitrixSynergy
    3. 3. CTP, CCIA and AWS certified Architect. Director of Professional Services. 13+ years Citrix experience,17+ years IT. NetScaler Wizard, Public Cloud, Security, Evangelist and Speaker. Speaker bio compressed Henrik Johansson Twitter: @HenrikJay Web: https://www.ngenx.com || https://henrikjay.com Email: henrik.johansson@ngenx.com || henrik@henrikjay.com
    4. 4. Founded in 2000, nGenx is a pioneer in cloud-based application delivery. Throughout our history, we have always pushed the envelope with technology while working to build bridges between all of our technology partners, including Microsoft, Citrix, Cisco, Amazon Web Services, NetApp, RES, Google Chrome, Dell/Compellent, Intuit and others. Working with these partners, we have developed a dynamic set of cloud solutions. nGenx – White label CSP
    5. 5. • A user calls in and tells support that his desktop is going really slow. • You check Desktop Director to see server health but no issues… • You logon to the same server…everything fine… • You ask the user to reboot the computer, go into a tunnel and hope the new guy picks up the redial… The Challenge!
    6. 6. • A user calls in and tells support that his desktop is going really slow. • You check Desktop Director to see server health but no issues… • You switch to NetScaler Insight tab and see really high network latency on the clients network… • You ask the user to run a speedtest and then contact his internet provider since lets face it…100kb is not suitable for AutoCAD over HDX. What should have happened…
    7. 7. HDX Uses AppFlow to show: • Real-time latency, Round-Trip-Time and session details like for XenApp and XenDesktop. • Historical reports for trend analysis and capacity planning. • End-to-end performance data from the user to the virtual desktop environment Why NetScaler Insight
    8. 8. Web Same benefits as HDX and… • Top clients and URLs accessed. • Number of overall requests • Total bandwidth being consumed • Back-end infrastructure response times. Why NetScaler Insight
    9. 9. The technical NetScaler 9.3 (61.2)*, 10.0 (73.5)*, 10.1 (112.15), (10.5) XenApp 6.5 (6682 HRP01) XenDesktop 5.6 (56060), 7.0 (3018) Windows 7 3.4 Enterprise, 4.0 Standard Windows 8 3.4 Enterprise, 4.0 Standard Mac 11.8, build 238301 Windows 8/DR Win 8/RT, version 1.4 * = Only supports Web Insight
    10. 10. The technical XenServer 5.6+ vmWare ESX 4.1+ Hyper-V Not supported RAM 3Gb CPU 2+ Storage Min:120Gb Recommended: 240 # VNIC 2 Throughtput 1Gbps
    11. 11. The technical TCP 80/44 3 NITRO communication - NetScaler Insight Center to NetScaler TCP 22 SSH communication - NetScaler Insight Center to NetScaler UDP 4739 AppFlow communication - NetScaler to NetScaler Insight Center ICMP n/a Detect the network reachability - NetScaler Insight Center to NetScaler Ports
    12. 12. The not so technical License/Duration 5 min 1 hour 1 day 1 week 1 month DD Integration Standard ✖ ✖ ✖ ✖ ✖ ✖ Enterprise ✔ ✔ ✖ ✖ ✖ ✖ Platinum ✔ ✔ ✔ ✔ ✔ ✔ HDX Insight
    13. 13. • Live: installation and configuration of HDX Insight appliance Going live!
    14. 14. • Live: Adding to Desktop Director Going live!
    15. 15. • Live: troubleshooting sessions Going live!
    16. 16. Q: What about using HDX Insight over WAN? A: NSIC uses UDP which does not require response on sent data. Q: Does HDX Insight support Clustering? A: No, only HA is supported. Q: Can you use NITRO API to connect to HDX Insight? A: Yes. Q: Is IPv6 supported? A: No. FAQ
    17. 17. Remember • NetScaler CPU usage • Internal traffic – StoreFront single sign-on issue • Session reliability currently breaks, use ICA KeepAlive until fixed Also keep in mind…
    18. 18. Henrik Johansson Twitter: @HenrikJay Web: https://www.ngenx.com || https://henrikjay.com Email: henrik.johansson@ngenx.com || henrik@henrikjay.com Questions?
    19. 19. Before you leave… Recommended related breakout sessions: ᵒ SYN513 - Risks, challenges, best practices and troubleshooting of NetScaler Gateway and StoreFront. Timco Hazelaar, Henrik Johansson May 8, 2:30 pm - 3:15 pm ACC Room 210B Conference surveys are available online at www.citrixsynergy.com starting Thursday, May 8 at 9:00 a.m. ᵒ Provide your feedback by 6:00 p.m. that day to be entered to win one of many prizes Download presentations starting Monday, May 19, from your My Event Planning Tool

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