SYN254 - SHOWDOWN: AWS VS. AZURE FOR
DESKTOP DELIVERY
MAY 7 – 2.30PM
Henrik Johansson
Twitter: @HenrikJay
Web: https://www...
Tweet about this session with hashtag
#SYN254 and #CitrixSynergy
CTP, CCIA and AWS certified Architect.
Director of Professional Services.
13+ years Citrix experience,17+ years IT.
NetSca...
Founded in 2000, nGenx is a pioneer in cloud-based application delivery.
Throughout our history, we have always pushed the...
So your moving to the cloud?
Cost/h
Features
Automation
Integration
Sizing
Redundancy
Security
Partner model
Cost savings
...
• Why public cloud
• Cost
• Operational
• Strategic
Agenda at a glance
• Cost savings
• OpEx vs CapEx
• Lower TCO
• Only pay for usage – Avoid over provisioning/capacity
• Scalability
• Rapid e...
• Public Cloud
• Hybrid
• DR
Why public cloud – Usage Models
Why public cloud - Providers
Magic quadrant owned by Gartner
GETTING STARTED
• Both providers offer free tiers in different ways.
• Allow your staff to easily sign up and test
• Excellent for interna...
AWS Free Tier
Azure Free Trial
• A monthly recurring program
• Some services are only allowed for 12 months (EC2, ELB, EBS...
FEATURES
Naming convention / Feature parity
AWS Azure
EC2 Virtual Machines
VPC Virtual Network
RDS SQL Database
ELB Traffic Manager...
Features
AWS Azure
Integrated in Citrix MCS ✔ X
Workspaces Services integration ✔ ✔
Support for NetScaler/BranchRepeater ✔...
• Both AWS and Azure provide hosted managed database
• Simplifies management and deployment and automatic snapshot/backups...
AWS VPC Peering
Azure site-to-site
• Allow connection between two VPC using private subnets
• Works across accounts/tenant...
AWS Reserved Instances (EC2)
Azure Commitment Plans
• Free to choose but base on expected usage (Low, Medium, High)
• Offe...
COST
• Monitor your usage/cost
• Be Agile. If an instance doesn’t fit you…change it!
• Make your own baseline
• Compare benefit...
• Cost calculations are very complex
• Benefit of public cloud is known cost
• Resource cost is a perishable
produce today...
• Use the providers calculators
• Calculations so far show AWS is slightly cheaper then Azure but contain
many unknown fac...
• Light Utilization RIs
• Suitable for couple of h/day or couple
day/week
• Medium Utilization RIs
• Suitable for running ...
AWS Reserved Instances – Break evenUtilization
rate
r3.xlarge on-
demand
r3.xlarge 1yr
medium
r3.xlarge 1yr
heavy
1y (8h/d...
Azure Commitment Plans
MONTHLY
COMMITTED SPEND
6-MONTH
(MONTHLY PAY)
12-MONTH
(MONTHLY PAY)
6-MONTH
(PRE-PAY)
12-MONTH
(PR...
OPERATIONAL
AWS - CloudWatch
Azure Monitoring
• Basic monitoring free (7 metrics, 5min)
• Detailed monitoring cost over 10 alarms, 1 m...
SLA’s
AWS Azure
EC2 | Cloud Services, Virtual Machines 99.95% 99.95%
VPC | Virtual Networks X 99.9%
RDS (Multi AZ) | SQL D...
Support
AWS
Basic
Azure
Free
Customer service 24x7x365 (not tech. support) ✔ X
Technical support ✔#1/#2
X
Dashboard/Billin...
Support
AWS
Dev
Azure
Dev
Technical Support ✔#1/#2/#3 ✔#2/4
Named contacts 1 ?
Response time <12h <8h
Architecture Support...
AWS
Business
Azure
Standard
Azure
Pro. Direct
Technical Support ✔#1/#2
✔#3
✔#4
Named contacts 5 ? ?
Response time <1h <2h ...
AWS
Enterprise
Azure
Premier
Technical Support ✔#1/#2
✔
Named contacts
8
?
Response time <15m <15m
Architecture Support ✔#...
SECURITY
AWS highlights - IAM with MFA
Azure highlights - Azure Access with Multi-Factor Authentication
• Highly detailed delegatio...
Security - Compliance
AWS
HIPAA FIPS 140-2
SOC 1/SSAE 16/ISAE 3402 CSA
SOC 2 MPAA
SOC 3
PCI DSS Level 1
ISO 27001
FedRAMP(...
HYBRID CLOUD
AWS VPC VPN
Azure VPN
• $0.05/VPN Connection-hour + Egress data
• IPsec based
• No restrictions on throughput enforced
• S...
AWS Direct Connect
Azure ExpressRoute - Network Service Providers
• Available at 8 regions
around the world
• Egress traff...
Q: Do I still need a CSA/CSP partner with all these new features?
A: Yes today? Probably yes tomorrow. Help/guidance from ...
Best public cloud for desktop delivery is:
It depends…
Where to go…The winner!
Henrik Johansson
Twitter: @HenrikJay
Web: https://www.ngenx.com || https://henrikjay.com
Email: henrik.johansson@ngenx.com...
Before you leave…
Recommended related breakout sessions:
SYN258: XenDesktop monitoring bake-off. Jarian Gibson
ACC Room 21...
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Syn254 showdown aws vs. azure for desktop delivery - final

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The time has come to make your move to the public cloud. But which one? This session will conduct a showdown between two of the biggest players, which also happen to be strong Citrix partners: Amazon Web Services and Microsoft Azure. We will compare their feature sets, service offerings and technologies and explain how these affect your ability to deliver desktops via a public cloud. Target features will include automation, deployment and backup; cost models such as bring-your-own-license; load balancing, traffic optimization and external access; and integration with on-premise clouds.

In this session you will:
• Understand the technology, cost and licensing differences between AWS and Azure
• Hear about their SaaS/IaaS options
• Receive guidance on which cloud is better for your organization

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  • Will change…
  • Free tier is the best way to start testing services
  • Many more services available
  • Many many more feature exist.
    Look into automation
  • Highlight common
  • Highlight common
  • Use calculator!
  • Also have dedicated instances
  • Also have dedicated instances
  • Highlight common
  • Multiple 3rd party tools

    SCOM

    There are also phone apps to monitor and manage your services
  • In the AWS case, a region is considered unavailable if you’re running instances in at least two AZs within that region, and in both of those AZs, your instances have no external network connectivity and you can’t launch instances in that AZ that do; this is metered in five-minute intervals

    Differentiate designed for and actual SLA

    The thing to remember is that SLA does not mean guaranteed availability.

    Read the agreements!!!!
  • Noticable is that even with free/no support contract you do get access to support/knowledge
  • Highlight common
  • Highlight common
  • Highlight common
  • Highlight common
  • Highlight common
  • Azure supports Cloudbridge and 2012 but not 2012 R2 RRAS
    AWS does not have 2012 or NS support
  • The challenge is to understand how to interpret the data and
  • Depends on your partner alignment, product needs etc.
  • Syn254 showdown aws vs. azure for desktop delivery - final

    1. 1. SYN254 - SHOWDOWN: AWS VS. AZURE FOR DESKTOP DELIVERY MAY 7 – 2.30PM Henrik Johansson Twitter: @HenrikJay Web: https://www.ngenx.com || https://henrikjay.com Email: henrik.johansson@ngenx.com || henrik@henrikjay.com
    2. 2. Tweet about this session with hashtag #SYN254 and #CitrixSynergy
    3. 3. CTP, CCIA and AWS certified Architect. Director of Professional Services. 13+ years Citrix experience,17+ years IT. NetScaler Wizard, Public Cloud, Security, Evangelist and Speaker. Speaker bio compressed Henrik Johansson Twitter: @HenrikJay Web: https://www.ngenx.com || https://henrikjay.com Email: henrik.johansson@ngenx.com || henrik@henrikjay.com
    4. 4. Founded in 2000, nGenx is a pioneer in cloud-based application delivery. Throughout our history, we have always pushed the envelope with technology while working to build bridges between all of our technology partners, including Microsoft, Citrix, Cisco, Amazon Web Services, NetApp, RES, Google Chrome, Dell/Compellent, Intuit and others. Working with these partners, we have developed a dynamic set of cloud solutions. nGenx – White label CSP
    5. 5. So your moving to the cloud? Cost/h Features Automation Integration Sizing Redundancy Security Partner model Cost savings Scripting Licensing
    6. 6. • Why public cloud • Cost • Operational • Strategic Agenda at a glance
    7. 7. • Cost savings • OpEx vs CapEx • Lower TCO • Only pay for usage – Avoid over provisioning/capacity • Scalability • Rapid expansion – Local & Global • DR • Flexibility • Change HW at a heartbeat…or at least a reboot • Adapt platform to baseline dynamically • Training • Setup a lab instantly • Try new features/technologies Why public cloud Marketing fluff? Actually not! If done right!
    8. 8. • Public Cloud • Hybrid • DR Why public cloud – Usage Models
    9. 9. Why public cloud - Providers Magic quadrant owned by Gartner
    10. 10. GETTING STARTED
    11. 11. • Both providers offer free tiers in different ways. • Allow your staff to easily sign up and test • Excellent for internal training on concepts • Allow limited workloads and resources • Does provide basic support and access to resources • Credit Card and phone number is needed – Nothing else Free Tier – Getting started
    12. 12. AWS Free Tier Azure Free Trial • A monthly recurring program • Some services are only allowed for 12 months (EC2, ELB, EBS, S3) • Allow for example Micro server with windows and linux, EBS, Cloud watch, billing alerts etc. • Will be discounted from bill continuously • Charges over free tier will be charged to credit card. Free Tier – Getting started • Trial program with $200 of services spent as you wish • 30 days, after that resources are decommissioned • Exceeding $200 does not incur charge, only suspend resources • Can keep resources if changing to Pay-As-You-Go Azure subscription • MSDN Subscriptions include $100+/month and get discount on VM’s • Enough for a small instance per month
    13. 13. FEATURES
    14. 14. Naming convention / Feature parity AWS Azure EC2 Virtual Machines VPC Virtual Network RDS SQL Database ELB Traffic Manager Route 53 Windows Azure name resolution EBS/S3/Glacier Storage Direct Connect ExpressRoute IAM with MFA Multi Factor Authentication Security Groups EndPoints SNS/SES Service Bus EC2ConfigService VM Agent SQS/Auto Scale Scheduler CloudFormation/CloudWatch/Auto Scale Automation
    15. 15. Features AWS Azure Integrated in Citrix MCS ✔ X Workspaces Services integration ✔ ✔ Support for NetScaler/BranchRepeater ✔ X Support for Windows 2012 R2 X ✔ License Mobility ✔1 ✔1 Support OS import ✔2 ✔3 Puppet/Chef integration ✔ ✔ #1 Only Server Applications, not OS #2 From XenServer, Hyper-V, vmware (plugin/tool) #3 Currently, Azure only supports VHD fixed disk
    16. 16. • Both AWS and Azure provide hosted managed database • Simplifies management and deployment and automatic snapshot/backups • Does not work for XD7+ (no WIA) • Both provide multi AZ alternatives • BYOL Bring Your Own License options • AWS also provide MySQL, PostgreSQL and Oracle RDS vs Instance with SQL
    17. 17. AWS VPC Peering Azure site-to-site • Allow connection between two VPC using private subnets • Works across accounts/tenants • Cannot have overlapping CIDR blocks • Does not work cross Regions • Security thru ACL, Sec Groups and no transitive peering allowed Features - Inter zone traffic • Uses VPN to connect • Same possibilities and constraints as normal site-to-site VPN • Security thru ACL and Windows Firewall
    18. 18. AWS Reserved Instances (EC2) Azure Commitment Plans • Free to choose but base on expected usage (Low, Medium, High) • Offer 1 or 3 year term with upfront fee • Longer term and higher utilization equal to lower hour rate • Allow moving to other AZ within Region • Easy to deploy but requires more planning ahead of time • Can sell on Marketplace AWS Reserved Instances vs Azure Commitment Plans • Based on monthly pay commitment or Pre-Pay • Min $500/month on Pay Monthly Plan • Allow discount between 20-32% • Applies to all resources except Storage • Simple to use • Non refundable
    19. 19. COST
    20. 20. • Monitor your usage/cost • Be Agile. If an instance doesn’t fit you…change it! • Make your own baseline • Compare benefits of Reserved Instances and Commitment Plans General Guidelines
    21. 21. • Cost calculations are very complex • Benefit of public cloud is known cost • Resource cost is a perishable produce today. • Use dynamic calculations allowing you to update easily • Calculate in min/max • Comparing apples to oranges take time! Cost calculations
    22. 22. • Use the providers calculators • Calculations so far show AWS is slightly cheaper then Azure but contain many unknown factors. • Look for instances with highest discount • AWS bill per hour, Azure per minute Cost/h is not your main factor! Cost calculations
    23. 23. • Light Utilization RIs • Suitable for couple of h/day or couple day/week • Medium Utilization RIs • Suitable for running most of the time but allow flexibility. • Heavy Utilization RIs • Committing to running 100% • Highest savings • Also available for RDS AWS Reserved Instances Annual Utilization Medium Utilization RI Heavy Utilization RI 20% -32% -233% 40% 5% -66% 60% 17% -11% 80% 24% 17% 100% 27% 33%
    24. 24. AWS Reserved Instances – Break evenUtilization rate r3.xlarge on- demand r3.xlarge 1yr medium r3.xlarge 1yr heavy 1y (8h/d) $1,786 $2,466 $3,306 1y (10h/d) $2,232 $2,622 $3,306 1y (12h/d) $2,678 $2,778 $3,306 1y (14h/d) $3,125 $2,935 $3,306 1y (16h/d) $3,571 $3,091 $3,306 1y (24h/d) $5,357 $3,716 $3,306 3y (8h/d) $5,357 $7,398 $7,415 3y (10h/d) $6,696 $7,867 $7,415 3y (12h/d) $8,035 $8,335 $7,415 3y (14h/d) $9,374 $8,804 $7,415 3y (16h/d) $10,714 $9,273 $7,415 3y (24h/d) $16,070 $11,148 $7,415
    25. 25. Azure Commitment Plans MONTHLY COMMITTED SPEND 6-MONTH (MONTHLY PAY) 12-MONTH (MONTHLY PAY) 6-MONTH (PRE-PAY) 12-MONTH (PRE-PAY) $500-$14,999 20% 22.50% 22.50% 25% $15,000 - $39,999 23% 25.50% 25.50% 28% $40,000 and above 27% 29.50% 29.50% 32%
    26. 26. OPERATIONAL
    27. 27. AWS - CloudWatch Azure Monitoring • Basic monitoring free (7 metrics, 5min) • Detailed monitoring cost over 10 alarms, 1 million API reqs. (10 metrics, 1min) • ELB Have active service monitoring • Metrics for Billing • Notifications using SNS, SES • Provide Phone app for basic monitoring and management Monitoring/Alerting • Basic monitoring included (CPU, Data In/Out, Disk Read/Write Throughput) • Verbose monitoring allows deeper monitor by pulling performance metrics from server instance • Basic collect every 3min and Verbose 5min, 1h and 12h. • Verbose is stored for 10 days and require Azure Diagnostics and connections strings to access storage • Alerts are available thru email including Billing alerts
    28. 28. SLA’s AWS Azure EC2 | Cloud Services, Virtual Machines 99.95% 99.95% VPC | Virtual Networks X 99.9% RDS (Multi AZ) | SQL Database 99.95% 99.5% AWS S3 | Azure Storage 99.9% 99.9%/99.99% Route 53 | Traffic Manager 100% 99.99% CloudFront | CDN 99.9% 99.9% SLA’s measured in 5min intervals http://azure.microsoft.com/en-us/support/legal/sla/ http://aws.amazon.com/ec2/sla/ (replace ec2 with desired service) *Does this mean services won’t be down? No, service credits solve that!
    29. 29. Support AWS Basic Azure Free Customer service 24x7x365 (not tech. support) ✔ X Technical support ✔#1/#2 X Dashboard/Billing ✔ ✔ Community/Support Forums ✔ ✔ Response time X X Price/month $0 $0 #1: Support for Health Checks on EC2 and ESB #2 Technical Customer Service Associate
    30. 30. Support AWS Dev Azure Dev Technical Support ✔#1/#2/#3 ✔#2/4 Named contacts 1 ? Response time <12h <8h Architecture Support ✔#5 X Best practice guidance ✔ X Client Side Diagnostic Tools ✔ X Price/month $49 $29 #1 Email #2 Local business hours #3 Cloud Support Associate #4 Break fix support 24/7 #5 Building blocks
    31. 31. AWS Business Azure Standard Azure Pro. Direct Technical Support ✔#1/#2 ✔#3 ✔#4 Named contacts 5 ? ? Response time <1h <2h <1h Architecture Support ✔#5 - - IAM & API for Support access ✔ - - TAM/Service Delivery Management - X ✔#6 Priority Handling & Escalation Phone Line - X ✔ AWS Trusted Advisor / Azure Advisory Support ✔ X ✔#7 Price/month $100/10%#8 $300 $1000 #1 Phone, Chat, Email, Live Screen Sharing (24/7) #2 Cloud Support Engineer #3 Phone (3 call backs/month) #4 Phone Unlimited #5 Use Case Guidance #6 Pooled #7 Limited #7 Greater of with Volume discount
    32. 32. AWS Enterprise Azure Premier Technical Support ✔#1/#2 ✔ Named contacts 8 ? Response time <15m <15m Architecture Support ✔#4 - IAM & API for Support access ✔ - TAM/Service Delivery Management ✔ ✔ Priority Handling &Escalation Phone Line - ✔ AWS Trusted Advisor / Azure Advisory Support ✔ ✔ Price/month $15k/10%#5 ?#6 #1 Phone, Chat, Email, Live Screen Sharing, TAM (24/7) #2 Sr. Cloud Support Engineer #3 Phone (3 call backs/month) #4 Application Architecture #5 Greater of with Volume discount #6 Contact for pricing
    33. 33. SECURITY
    34. 34. AWS highlights - IAM with MFA Azure highlights - Azure Access with Multi-Factor Authentication • Highly detailed delegation (user, role, federation) • Security Keys (use with caution) for SDK/command tools/Powershell access • Use SSL Cert for identification thru SSH or password retrieval • Built in support for clearing local password on boot http://aws.amazon.com/iam/ Security - Access • Admin, O365, on-prem, SDK • Federation access • User account thru PowerShell • OTP thru mobile app, phone call, SMS • Security reports http://azure.microsoft.com/en-us/services/multi-factor-authentication/
    35. 35. Security - Compliance AWS HIPAA FIPS 140-2 SOC 1/SSAE 16/ISAE 3402 CSA SOC 2 MPAA SOC 3 PCI DSS Level 1 ISO 27001 FedRAMP(SM) DIACAP and FISMA ITAR Azure HIPAA SOC 1/SSAE 16/ISAE 3402 SOC 2 Cloud Security Alliance Cloud Controls Matrix PCI DSS Level 1 ISO/IEC 27001:2005 FedRAMP G-Cloud IL2 FERPA
    36. 36. HYBRID CLOUD
    37. 37. AWS VPC VPN Azure VPN • $0.05/VPN Connection-hour + Egress data • IPsec based • No restrictions on throughput enforced • Supported devices include: • Static: Cisco ASA 5500 Series/ISR, MS Windows Server 2008 R2 RRAS, Juniper • Dynamic (require BGP): Cisco ISR, Palo Alto PA Series, Vyatta Network OS, Juniper Integrating with On-Prem • $0.05/VPN Connection-hour + Egress data ($0.034 - $0.04 for 6/12 m plan) • IPsec based • No BGP • Supported devices include: • Static: Citrix CloudBridge, F5 BIG-IP, Cisco ASA/ASR/ISR, Juniper • Dynamic (no BGP): Cisco ASR/ISR, MS Windows 2012 RRAS, Juniper
    38. 38. AWS Direct Connect Azure ExpressRoute - Network Service Providers • Available at 8 regions around the world • Egress traffic cost $0.02-0.11/Gb depending on region • 40+ partners providing Direct Connect infrastructure Integrating with On-Prem • In Preview (50% discount) • Available at US East/West • 2 Providers • No egress data cost Port Speed 50M* 100M* 200M* 300M* 400M* 500M* 1G 10G Port-h Rate $0.03/h $0.06/h $0.12/h $0.18/h $0.24/h $0.30/h $0.30/h $2.25/h Monthly cost $22.32 $44.64 $89.28 $133.92 $178.56 $223.20 $223.20 $1,674.00 Gb vs Azure fixed price** 28.9TB/ 19.3TB 42.8TB/2 8.5TB 168.8TB/ 112.6TB 288.8TB/ 192.6TB Network Service Provider Port Speed 10 Mbps 50 Mbps 100 Mbps 500 Mbps 1 Gbps Monthly cost $300 $600 $900 $3,600 $6,000 6 or 12-month Plans $204 - $240 $408 - $480 $612 - $720 $2,448 - $2,880 $4,080 - $4,800 *Need to go thru partner supporting AWS Direct Connect ** Based on US West/East egress cost Provider cost not included
    39. 39. Q: Do I still need a CSA/CSP partner with all these new features? A: Yes today? Probably yes tomorrow. Help/guidance from certified partner Q: Do I have to be a partner to run public cloud services? A: No, anyone with a credit card can sign up and start running services. Q: What partnerships can I join? A: Due to partnership complexity it is easier to talk with you reps or check https://mspartner.microsoft.com/en/us/pages/membership/enroll.aspx https://aws.amazon.com/partners/ FAQ
    40. 40. Best public cloud for desktop delivery is: It depends… Where to go…The winner!
    41. 41. Henrik Johansson Twitter: @HenrikJay Web: https://www.ngenx.com || https://henrikjay.com Email: henrik.johansson@ngenx.com || henrik@henrikjay.com Questions?
    42. 42. Before you leave… Recommended related breakout sessions: SYN258: XenDesktop monitoring bake-off. Jarian Gibson ACC Room 210B, May 7, 3:30 pm - 4:15 pm Conference surveys are available online at www.citrixsynergy.com starting Thursday, May 8 at 9:00 a.m. ᵒ Provide your feedback by 6:00 p.m. that day to be entered to win one of many prizes Download presentations starting Monday, May 19, from your My Event Planning Tool

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