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As everyone knows, Customer Loyalty is a big challenge! Learn more about how good product presentation and user-friendly navigation of your available channels can help you convert online customers ...

As everyone knows, Customer Loyalty is a big challenge! Learn more about how good product presentation and user-friendly navigation of your available channels can help you convert online customers into regular customers.

Go here for request the webinar record and white paper. http://ow.ly/9FPzz

Speaker:

Dr. Manfred Mucha, Acando, a leading international consulting and implementation company in E-Commerce & IT; Background of Fraunhofer Research

Sven Bullmann,
Solution Architect at Heiler Software, with 15 years of experience in PIM & Multichannel Projects

Agenda:

- Today’s Biggest Challenge: Customer Loyalty in E-Commerce Business
- Utilizing product ratings and recommendations in multichannel commerce
- Direct profits from better category management
- Return rates and their relation to product information

Webinar Takeaways - Why should I attend?

- Use perfect product information to increase customer loyalty and retention
- Learn how to take your multichannel business to the next level
- Hear best practices of leading companies like Bertelsmann Direct Group, etc.