0
1 / 8
INDEX
1. Say and Stakeholder description
2. Do
3. Think
4. Feel
5. Relationship matrix
6. Insight and Problem statem...
2 / 8
Say
1.#Quote#about#how#to#contact#the#schools#"Once#I#discover#the#
schools,#next#thing#is#I#have#to#figure#out#who#I...
1)#Go#to#Linkedln#site#
2)#search#with#query#"UE#designer"#
3)#views#some#of#people's#profile#pages#to#figure#out#
what#kind...
Think
1.#Quote#about#employee#requirement#"Come#up#with#the#employee#
requirement#is#quite#important…#need#to#understand#w...
Feel
The$2nd$thing$is$approval$process.$So$many$
approvals$needed.$If$that$takes$long,$students$may$
get$other$jobs.$It's$...
Topics/Categories Think Feel Say Do
Employee8requirement
"Come8up8with8the8employee8requirement8is8quite8
important…8need8...
Insights
The stakeholder tries to support a good relationship between his corporate and students in schools so that he can...
A employer
collaborate with students and his company HR
department
there is a disconnect in the recruiting the right
perso...
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0805 empathy map ps

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Empathize and Define

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Transcript of "0805 empathy map ps"

  1. 1. 1 / 8 INDEX 1. Say and Stakeholder description 2. Do 3. Think 4. Feel 5. Relationship matrix 6. Insight and Problem statement 7. Entire content
  2. 2. 2 / 8 Say 1.#Quote#about#how#to#contact#the#schools#"Once#I#discover#the# schools,#next#thing#is#I#have#to#figure#out#who#I#can#talk#to#in#the# schools#and#how#I#can#get#a#rela=onship#with#them"# 2.#Quote#about#candidates'#background#"She#has#good#poten=als#but#her#major#was#not#related#to# the#departments#we#were#looking#for.#You#know…#we#always#open#to#any#other#departments." 7.#Quote#about#compe==ve#recrui=ng#environment#"It's#not#easy#to#find#good#designers# since#all#big#companies#try#to#get#them#also,#and#it's#a#compe==on#for#companies"# 4.#Quote#about#the#internal#process#"Frustra=on#is#coming#from#the#corporate#internal#process" 5.#Quote#about#the#internal#process#"Now#you#have#money#but#you#don't#have#visibility#on# how#long#(the#money#would#last)." #6.#Quote#about#the#internal#process#"The#company#says#you#don't#have#money#for# the#posi=on.#It's#like#you#need#to#hire,#but#you#don't#have#money 3.#Quote#about#the#campus#job#fair#"In#the#campus#job#event,#you#get#to#talk#to#designers#and#you#feel# you#are#doing#some#good#things#for#their#departments#by#geRng#the#right#people#for#the#company." 8.#Quote#about#recruitment#"We#are#doing#this#like#fishing#by#visi=ng#the#campus." 9.#Quote#about#the#internal#resource#"Our#company#is#the#xxx#company#and# mostly#focus#on#the#xxx#job."# 10.#Quote#about#human#network#"I#already#have#some#rela=onships# with#colleagues#(who#graduated#from#those#major#schools)."# 11.#Quote#about#sharing#candidates'#info.#"We#want#to#find#a# student#has#the#best#fit#with#our#job#requirement" Descrip=on#of#the#stakeholder#(Employer): 1.#He#is#a#team#manager#in#a#big#corporate# 2.#He#is#currently#manning#10#people#under# his#team 3.#He#has#more#than#15#years#career#in#his# field 4.#He#has#more#than#10#years#experience#in# in#hiring/recrui=ng#students#from#schools# 5.#He#holds#a#master#degree#in#his#field.#
  3. 3. 1)#Go#to#Linkedln#site# 2)#search#with#query#"UE#designer"# 3)#views#some#of#people's#profile#pages#to#figure#out# what#kinds#of#schools#they#graduated#from# 4)#get#some#ideas#which#schools#I#need#to#look#at# 5)#google#it#and#visit#the#school#website# 6)#going#to#their#communiHes#or#forums#via#internet# search#>#post#my#recruitment Do 7.#Quote#about#the#school#contact# "based#on#the#linked#in#profile#info.,# go#to#proper#department#secHons# and#send#the#emails#or#give#a#phone# call" I#gave#the#stakeholder#10#mins#to#see#how#he#uses#tools#for#recruiHng#and#observed#his# behavior#and#listened#what#he#menHoned#during#the#observaHon 8.#Quote#about#one#recruiHng#example#"During#the#process,#we#gave#up#her#because#we#found#another# good#candidate#who#has#beRer#fit." 9.#Quote#about#the#internal#resource#"I#don't#use#my#corporate#internal#resources#a#lot" 10.#Quote#about#the#internal#resource#"I#told#them#(my#corporate#HR#team)#don't#filter#too#much" 11.#Quote#about#the#campus#event#"I#try#to#explain#the#job#requirement#to#students" 12.#Quote#about#the#human#network#and#candidate#info.#"SomeHmes#we#host#a#inYhouse#recruiHng#event#in# our#company.#We#found#a#good#candidate#who#does#not#have#this#field#background#but#she#is#super#smart#and# well#organized#with#skills.#(Based#on#her#talent)#we#offered#an#internship#and#she#really#did#well#and#showed# everything#we#need#(during#internship.#Finally#offered#the#full#Hme#job#to#her)." 13.#Quote#about#sharing#the#candidate#info.#"A`er#collecHng#the#resumes#and#poraolios#and#coming#back#to# the#office,#share#the#resume#with#team#members...#And#then#we#aggregate#the#feedback#and#go#back#to#best# candidates#for#moving#forward" 3 / 8
  4. 4. Think 1.#Quote#about#employee#requirement#"Come#up#with#the#employee# requirement#is#quite#important…#need#to#understand#what#kinds#of# people#we#are#missing…#what#this#posi=on#should#be#performing" 2.#Quote#about#how#to#find#the#right#school#"Which#school#we#want#to#focus#on…#need#to#iden=fy#the# schools#grows#those#kinda#talents#we#are#looking#for" 3.#Quote#about#how#to#communicate#"How#I#can#give#my#requirements#to#the#school#so#that#they# know#we#are#looking#for#this#types#of#person" 4.#Quote#about#different#majors#"Some#students#do#not#know#what#they#want#when#they#entered#the# school#and#decided#their#majors#because#they#just#tried#to#get#beJer#scores#in#the#test." 6.#Quote#about#internship#"Internship#is#the#best#approach#since#you#can#reach#out#them# before#students#start#searching#for#real#jobs" 5.#Quote#about#internal#process#"Every#quarter#we#have#a#budget#plan#to#review#but#it's#not#visible."# 7.#Quote#about#internal#process#"The#work#is#there,#and#we#need#someone#to#fill#the#posi=on." 8.#Quote#about#campus#event#"Facing#external#parts#(schools),#I#think#it's#fun." 9.#Quote#about#campus#event#"The#other#part#is#even#tho#you're#doing#a# good#and#right#thing,#the#other#part#is#you#need#to#deal#with#so#many# process." 10.#Quote#about#internal#resources#"However,#our# department#requires#yyy#skills.#Thus,#my#company#recruiters# are#not#familiar#with#the#skills#I'm#looking#for." 11.#Quote#about#internal#HR#team#"since#they# don't#know#much#about#the#job#requirement# I'm#looking#for#or#they#are#not#familiar#with# this#field" He thinks defining his goals for recruiting the right person is the starting point. It's challenging for him to find the right timing for both students and the company HR process. 4 / 8
  5. 5. Feel The$2nd$thing$is$approval$process.$So$many$ approvals$needed.$If$that$takes$long,$students$may$ get$other$jobs.$It's$frustrating "Unfortunately,.some.students.focus.on.the.major. (based.on.the.scores).that.is.not.their.interests.. When.you.see.some.who.are.brave.enough.to. change.their.career.path,.they.do.work.because. they.enjoy.the.work.they.want.to.do.more.than. anything.else." Budget'is'changing'over'time…'It's'hard'to' communicate'with'HR'team'since'one'quarter' consists'of'three'months'(short'term)" The$3rd$thing$is$when$I$have$a$need$for$recruiting,$ the$company$does$not$have$money$for$new$hire.$ It's%really%fun%and%exciting%to%talk%to%many%people% and%students%I%don't%know… Those&many&process&things&made&you&slow&down& and&your&recruiting&things&hard.& He is happy to connect right students with his company but his frustration comes from disconnect between those two parties 5 / 8
  6. 6. Topics/Categories Think Feel Say Do Employee8requirement "Come8up8with8the8employee8requirement8is8quite8 important…8need8to8understand8what8kinds8of8 people8we8are8missing…8what8this8position8should8 be8performing" How8to8find8the8right8school "Which8school8we8want8to8focus8on…8need8to8 identify8the8schools8grows8those8kinda8talents8we8 are8looking8for" <Observation> 1)8Go8to8linked8in8site82)8search8with8query8"UE8 designer"83)8views8some8of8people's8profile8pages8 to8figure8out8what8kinds8of8schools8they8graduated8 from84)8get8some8ideas8which8schools8I8need8to8 look8at8 5)8google8it8and8visit8the8school8website8 7)8going8to8their8communities8or8forums8via8 internet8search8>8post8my8recruitment How8to8communicate8with8 schools "How8I8can8give8my8requirements8to8the8school8so8 that8they8know8we8are8looking8for8this8types8of8 person" "based8on8the8linked8in8profile8info.,8go8to8proper8 department8sections8and8send8the8emails8or8give8a8 phone8call" How8to8contact8the8schools "Once8I8discover8the8schools,8next8thing8is8I8have8to8 figure8out8who8I8can8talk8to8in8the8schools8and8how8 I8can8get8a8relationship8with8them"8 Candidates'8background "Some8students8do8not8know8what8they8want8 when8they8entered8the8school8and8decided8their8 majors8because8they8just8tried8to8get8better8scores8 in8the8test." "Unfortunately,8some8students8focus8on8the8major8 (based8on8the8scores)8that8is8not8their8interests.8 When8you8see8some8who8are8brave8enough8to8 change8their8career8path,8they8do8work8because8 they8enjoy8the8work8they8want8to8do8more8than8 anything8else." "She8has8good8potentials8but8her8major8was8not8 related8to8the8departments8we8were8looking8for.8 You8know…8we8always8open8to8any8other8 departments." Process During8the8process,8we8gave8up8her8because8we8 found8another8good8candidate8who8has8better8fit." Competitive8environment "Internship8is8the8best8approach8since8you8can8 reach8out8them8before8students8start8searching8for8 real8jobs" Find8the8best8fit8in8competitive8environment "It's8not8easy8to8find8good8designers8since8all8big8 companies8try8to8get8them8also,8and8it's8a8 competition8for8companies"8 Corporate8internal8process "Frustration8is8coming8from8the8corporate8internal8 process" issue818in8internal8process "Every8quarter8we8have8a8budget8plan8to8review8 but8it's8not8visible."8 Budget8is8changing8over8time…8It's8hard8to8 communicate8with8HR8team8since8one8quarter8 consists8of8three8months8(short8term)" Now8you8have8money8but8you8don't8have8visibility8 on8how8long8(the8money8would8last)." issue828in8internal8process The82nd8thing8is8approval8process.8So8many8 approvals8needed.8If8that8takes8long,8students8may8 get8other8jobs.8It's8frustrating issue838in8internal8process "The8work8is8there,8and8we8need8someone8to8fill8 the8position." The83rd8thing8is8when8I8have8a8need8for8recruiting,8 the8company8does8not8have8money8for8new8hire.8 8The8company8says8you8don't8have8money8for8the8 position"8You8need,8you8don't8have8money" "Facing8external8parts8(schools),8I8think8it's8fun." It's8really8fun8and8exciting8to8talk8to8many8people8 and8students8I8don't8know… "In8the8campus8job8event,8you8get8to8talk8to8 designers8and8you8feel8you8are8doing8some8good8 things8for8their8departments8by8getting8the8right8 "The8other8part8is8even8tho8you're8doing8a8good8 and8right8thing,8the8other8part8is8you8need8to8deal8 with8so8many8process." Those8many8process8things8made8you8slow8down8 and8your8recruiting8things8hard.8 Visiting8the8schools "We8are8doing8this8like8fishing8by8visiting8the8 campus." "However,8our8department8requires8yyy8skills.8 Thus,8my8company8recruiters8are8not8familiar8with8 the8skills8I'm8looking8for." Our8company8is8the8xxx8company8and8mostly8focus8 on8the8xxx8job.8 "since8they8don't8know8much8about8the8job8 requirement8I'm8looking8for8or8they8are8not8 familiar8with8this8field" "I8told8them8(my8corporate8HR8team)8don't8filter8 too8much" 8"I8try8to8explain8the8job8requirement8to8students" I8already8have8some8relationships8with8colleagues8 (who8graduated8from8those8major8schools).8 "Sometimes8we8host8a8in]house8recruiting8event8in8 our8company.8We8found8a8good8candidate8who8 does8not8have8this8field8background8but8she8is8 super8smart8and8well8organized8with8skills.8(Based8 on8her8talent)8we8offered8an8internship8and8she8 really8did8well8and8showed8everything8we8need8 (during8internship.8Finally8offered8the8full8time8job8 to8her)." Sharing8candicates'8info. We8want8to8find8a8student8has8the8best8fit8with8our8 job8requirement… "After8collecting8the8resumes8and8portfolios8and8 coming8back8to8the8office,8share8the8resume8with8 team8members...8And8then8we8aggregate8the8 feedback8and8go8back8to8best8candidates8for8 moving8forward" About8internal8corporate8 resource8(external8vendors8or8 corporate8offical8site) In8the8in]house8company8job8 event My Own Relationship Matrix 6 / 8
  7. 7. Insights The stakeholder tries to support a good relationship between his corporate and students in schools so that he can be successful in recruiting the right person at the right time for his team and corporate. However, it seems there is a disconnect in collaborating between him, his corporate, and students in the schools due to the lack of the right information (e.g., the best fit student for the position the company needs) at the right time (e.g., HR has enough budget). A employer collaborate with students and his company HR department Problem Statement NEEDS A WAY TO Stakeholder Need there is a disconnect in the recruiting the right person (the best fitting student) for the position at the right time (when his company budget is available). BECAUSE Insight 7 / 8
  8. 8. A employer collaborate with students and his company HR department there is a disconnect in the recruiting the right person (the best fitting student) for the position at the right time (when his company budget is available). Insights Stakeholder Say Think Feel Problem Statement NEEDS A WAY TO BECAUSE Stakeholder Need Insight (eescribe person using empathetic language) (needs a re VERBS) 1.#Quote#about#how#to#contact#the#schools#"Once#I#discover#the# schools,#next#thing#is#I#have#to#figure#out#who#I#can#talk#to#in#the# schools#and#how#I#can#get#a#rela=onship#with#them"# 2.#Quote#about#candidates'#background#"She#has#good#poten=als#but#her#major#was#not#related#to# the#departments#we#were#looking#for.#You#know…#we#always#open#to#any#other#departments." 7.#Quote#about#compe==ve#recrui=ng#environment#"It's#not#easy#to#find#good#designers# since#all#big#companies#try#to#get#them#also,#and#it's#a#compe==on#for#companies"# 4.#Quote#about#the#internal#process#"Frustra=on#is#coming#from#the#corporate#internal#process" 5.#Quote#about#the#internal#process#"Now#you#have#money#but#you#don't#have#visibility#on# how#long#(the#money#would#last)." #6.#Quote#about#the#internal#process#"The#company#says#you#don't#have#money#for# the#posi=on.#It's#like#you#need#to#hire,#but#you#don't#have#money 3.#Quote#about#the#campus#job#fair#"In#the#campus#job#event,#you#get#to#talk#to#designers#and#you#feel# you#are#doing#some#good#things#for#their#departments#by#geRng#the#right#people#for#the#company." 8.#Quote#about#recruitment#"We#are#doing#this#like#fishing#by#visi=ng#the#campus." 9.#Quote#about#the#internal#resource#"Our#company#is#the#xxx#company#and# mostly#focus#on#the#xxx#job."# 10.#Quote#about#human#network#"I#already#have#some#rela=onships# with#colleagues#(who#graduated#from#those#major#schools)."# 11.#Quote#about#sharing#candidates'#info.#"We#want#to#find#a# student#has#the#best#fit#with#our#job#requirement" 1)#Go#to#Linkedln#site# 2)#search#with#query#"UE#designer"# 3)#views#some#of#people's#profile#pages#to#figure#out# what#kinds#of#schools#they#graduated#from# 4)#get#some#ideas#which#schools#I#need#to#look#at# 5)#google#it#and#visit#the#school#website# 6)#going#to#their#communi=es#or#forums#via#internet# search#>#post#my#recruitment Do 7.#Quote#about#the#school#contact# "based#on#the#linked#in#profile#info.,# go#to#proper#department#sec=ons# and#send#the#emails#or#give#a#phone# call" I#gave#the#stakeholder#10#mins#to#see#how#he#uses#tools#for#recrui=ng#and#observed#his# behavior#and#listened#what#he#men=oned#during#the#observa=on 8.#Quote#about#one#recrui=ng#example#"During#the#process,#we#gave#up#her#because#we#found#another# good#candidate#who#has#be^er#fit." 9.#Quote#about#the#internal#resource#"I#don't#use#my#corporate#internal#resources#a#lot" 10.#Quote#about#the#internal#resource#"I#told#them#(my#corporate#HR#team)#don't#filter#too#much" 11.#Quote#about#the#campus#event#"I#try#to#explain#the#job#requirement#to#students" 12.#Quote#about#the#human#network#and#candidate#info.#"Some=mes#we#host#a#inahouse#recrui=ng#event#in# our#company.#We#found#a#good#candidate#who#does#not#have#this#field#background#but#she#is#super#smart#and# well#organized#with#skills.#(Based#on#her#talent)#we#offered#an#internship#and#she#really#did#well#and#showed# everything#we#need#(during#internship.#Finally#offered#the#full#=me#job#to#her)." 13.#Quote#about#sharing#the#candidate#info.#"Afer#collec=ng#the#resumes#and#porgolios#and#coming#back#to# the#office,#share#the#resume#with#team#members...#And#then#we#aggregate#the#feedback#and#go#back#to#best# candidates#for#moving#forward" 1.#Quote#about#employee#requirement#"Come#up#with#the#employee# requirement#is#quite#important…#need#to#understand#what#kinds#of# people#we#are#missing…#what#this#posi=on#should#be#performing" 2.#Quote#about#how#to#find#the#right#school#"Which#school#we#want#to#focus#on…#need#to#iden=fy#the# schools#grows#those#kinda#talents#we#are#looking#for" 3.#Quote#about#how#to#communicate#"How#I#can#give#my#requirements#to#the#school#so#that#they# know#we#are#looking#for#this#types#of#person" 4.#Quote#about#different#majors#"Some#students#do#not#know#what#they#want#when#they#entered#the# school#and#decided#their#majors#because#they#just#tried#to#get#be^er#scores#in#the#test." 6.#Quote#about#internship#"Internship#is#the#best#approach#since#you#can#reach#out#them# before#students#start#searching#for#real#jobs" 5.#Quote#about#internal#process#"Every#quarter#we#have#a#budget#plan#to#review#but#it's#not#visible."# 7.#Quote#about#internal#process#"The#work#is#there,#and#we#need#someone#to#fill#the#posi=on." 8.#Quote#about#campus#event#"Facing#external#parts#(schools),#I#think#it's#fun." 9.#Quote#about#campus#event#"The#other#part#is#even#tho#you're#doing#a# good#and#right#thing,#the#other#part#is#you#need#to#deal#with#so#many# process." Descrip=on#of#the#stakeholder#(Employer): 1.#He#is#a#team#manager#in#a#big#corporate# 2.#He#is#currently#manning#10#people#under# his#team 3.#He#has#more#than#15#years#career#in#his# field 4.#He#has#more#than#10#years#experience#in# in#hiring/recrui=ng#students#from#schools# 5.#He#holds#a#master#degree#in#his#field.# 10.#Quote#about#internal#resources#"However,#our# department#requires#yyy#skills.#Thus,#my#company#recruiters# are#not#familiar#with#the#skills#I'm#looking#for." 11.#Quote#about#internal#HR#team#"since#they# don't#know#much#about#the#job#requirement# I'm#looking#for#or#they#are#not#familiar#with# this#field" The$2nd$thing$is$approval$process.$So$many$ approvals$needed.$If$that$takes$long,$students$may$ get$other$jobs.$It's$frustrating "Unfortunately,.some.students.focus.on.the.major. (based.on.the.scores).that.is.not.their.interests.. When.you.see.some.who.are.brave.enough.to. change.their.career.path,.they.do.work.because. they.enjoy.the.work.they.want.to.do.more.than. anything.else." Budget'is'changing'over'time…'It's'hard'to' communicate'with'HR'team'since'one'quarter' consists'of'three'months'(short'term)" The$3rd$thing$is$when$I$have$a$need$for$recruiting,$ the$company$does$not$have$money$for$new$hire.$ It's%really%fun%and%exciting%to%talk%to%many%people% and%students%I%don't%know… Those&many&process&things&made&you&slow&down& and&your&recruiting&things&hard.& Topics/Categories Think Feel Say Do Employee8requirement "Come8up8with8the8employee8requirement8is8quite8 important…8need8to8understand8what8kinds8of8 people8we8are8missing…8what8this8position8should8 be8performing" How8to8find8the8right8school "Which8school8we8want8to8focus8on…8need8to8 identify8the8schools8grows8those8kinda8talents8we8 are8looking8for" <Observation> 1)8Go8to8linked8in8site82)8search8with8query8"UE8 designer"83)8views8some8of8people's8profile8pages8 to8figure8out8what8kinds8of8schools8they8graduated8 from84)8get8some8ideas8which8schools8I8need8to8 look8at8 5)8google8it8and8visit8the8school8website8 7)8going8to8their8communities8or8forums8via8 internet8search8>8post8my8recruitment How8to8communicate8with8 schools "How8I8can8give8my8requirements8to8the8school8so8 that8they8know8we8are8looking8for8this8types8of8 person" "based8on8the8linked8in8profile8info.,8go8to8proper8 department8sections8and8send8the8emails8or8give8a8 phone8call" How8to8contact8the8schools "Once8I8discover8the8schools,8next8thing8is8I8have8to8 figure8out8who8I8can8talk8to8in8the8schools8and8how8 I8can8get8a8relationship8with8them"8 Candidates'8background "Some8students8do8not8know8what8they8want8 when8they8entered8the8school8and8decided8their8 majors8because8they8just8tried8to8get8better8scores8 in8the8test." "Unfortunately,8some8students8focus8on8the8major8 (based8on8the8scores)8that8is8not8their8interests.8 When8you8see8some8who8are8brave8enough8to8 change8their8career8path,8they8do8work8because8 they8enjoy8the8work8they8want8to8do8more8than8 anything8else." "She8has8good8potentials8but8her8major8was8not8 related8to8the8departments8we8were8looking8for.8 You8know…8we8always8open8to8any8other8 departments." Process During8the8process,8we8gave8up8her8because8we8 found8another8good8candidate8who8has8better8fit." Competitive8environment "Internship8is8the8best8approach8since8you8can8 reach8out8them8before8students8start8searching8for8 real8jobs" Find8the8best8fit8in8competitive8environment "It's8not8easy8to8find8good8designers8since8all8big8 companies8try8to8get8them8also,8and8it's8a8 competition8for8companies"8 Corporate8internal8process "Frustration8is8coming8from8the8corporate8internal8 process" issue818in8internal8process "Every8quarter8we8have8a8budget8plan8to8review8 but8it's8not8visible."8 Budget8is8changing8over8time…8It's8hard8to8 communicate8with8HR8team8since8one8quarter8 consists8of8three8months8(short8term)" Now8you8have8money8but8you8don't8have8visibility8 on8how8long8(the8money8would8last)." issue828in8internal8process The82nd8thing8is8approval8process.8So8many8 approvals8needed.8If8that8takes8long,8students8may8 get8other8jobs.8It's8frustrating issue838in8internal8process "The8work8is8there,8and8we8need8someone8to8fill8 the8position." The83rd8thing8is8when8I8have8a8need8for8recruiting,8 the8company8does8not8have8money8for8new8hire.8 8The8company8says8you8don't8have8money8for8the8 position"8You8need,8you8don't8have8money" "Facing8external8parts8(schools),8I8think8it's8fun." It's8really8fun8and8exciting8to8talk8to8many8people8 and8students8I8don't8know… "In8the8campus8job8event,8you8get8to8talk8to8 designers8and8you8feel8you8are8doing8some8good8 things8for8their8departments8by8getting8the8right8 "The8other8part8is8even8tho8you're8doing8a8good8 and8right8thing,8the8other8part8is8you8need8to8deal8 with8so8many8process." Those8many8process8things8made8you8slow8down8 and8your8recruiting8things8hard.8 Visiting8the8schools "We8are8doing8this8like8fishing8by8visiting8the8 campus." "However,8our8department8requires8yyy8skills.8 Thus,8my8company8recruiters8are8not8familiar8with8 the8skills8I'm8looking8for." Our8company8is8the8xxx8company8and8mostly8focus8 on8the8xxx8job.8 "since8they8don't8know8much8about8the8job8 requirement8I'm8looking8for8or8they8are8not8 familiar8with8this8field" "I8told8them8(my8corporate8HR8team)8don't8filter8 too8much" 8"I8try8to8explain8the8job8requirement8to8students" I8already8have8some8relationships8with8colleagues8 (who8graduated8from8those8major8schools).8 "Sometimes8we8host8a8in]house8recruiting8event8in8 our8company.8We8found8a8good8candidate8who8 does8not8have8this8field8background8but8she8is8 super8smart8and8well8organized8with8skills.8(Based8 on8her8talent)8we8offered8an8internship8and8she8 really8did8well8and8showed8everything8we8need8 (during8internship.8Finally8offered8the8full8time8job8 to8her)." Sharing8candicates'8info. We8want8to8find8a8student8has8the8best8fit8with8our8 job8requirement… "After8collecting8the8resumes8and8portfolios8and8 coming8back8to8the8office,8share8the8resume8with8 team8members...8And8then8we8aggregate8the8 feedback8and8go8back8to8best8candidates8for8 moving8forward" About8internal8corporate8 resource8(external8vendors8or8 corporate8offical8site) In8the8in]house8company8job8 event My Own Relationship Matrix He is happy to connect right students with his company but his frustration comes from disconnect between those two parties He thinks defining his goals for recruiting the right person is the starting point. It's challenging for him to find the right timing for both students and the company HR process. The stakeholder tries to support a good relationship between his corporate and students in schools so that he can be successful in recruiting the right person at the right time for his team and corporate. However, it seems there is a disconnect in collaborating between him, his corporate, and students in the schools due to the lack of the right information (e.g., the best fit student for the position the company needs) at the right time (e.g., HR has enough budget). 8 / 8
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