Transcript of "Interview with Erin Walkotten, Golf Professional, Hotelier Indonesia Magazine 10, 2013"
HOTELIEREdition 10th , 2013 INDONESIA 10th Edition, 2013 SAXON LOOKER THE INTERVIEWHICAP UPDATE 2013Indonesia HotelsInvestment World 2013Organizational Culture PERSPECTIVES ONPAY FOR PERFORMANCE? Or PAY GHM IN INDIAFOR POSITION? Hotel and Branded Residential Market Update 2012 Edition HOTELIER INDONESIA JOBS | EVENTS | HOSPITALITY NEWS | MAGAZINE and 2013 Outlook. www.hotelier-indonesia.com HOTELIER INDONESIA
HOT Profile Erin Walkotten Successful Hotel & Leisure organisations around the world recognize the value of customer-centered service and strive to create a memorable impression through all services at their facility. Women have become irreplaceable in convey- ing these values to the guests. Camp Creek Golf Club, one of the quality clubs managed by internationally renown troon golf, has long recognized the value of women in management positions. We’re fortunate to catch up with erin walkotten at the club in Panama City, Florida. 22 • HOTELIER INDONESIA
HOT Profile [HI[ What is your current position and what are your [HI] How do the golfers react to a female instructor? responsibilities at Camp Creek Golf Club? [EW] I feel like golfers react well to a female instructor. [EW] I am the assistant golf professional at Camp Creek We tend to be more "motherly" and both the kids and and have a number of responsibilities at the club. The the women golfers seem very comfortable with a woman responsibilities at the club include day to day golf shop instructor. operations from making tee times, to merchandising, to running golf tournaments. I also help lead the summer [HI] Are you planning to become an LPGA Member? youth clinics. Recently, due to a management change, I have also started to get more familiar with the food and [EW] I am currently going through the PGA program. I beverage aspects, from ordering, to cooking, to managing am hoping to be through that program within the next the grill. year and a half. The college I attended (Trine University in Angola, IN) was not a PGA affiliated golf school. By [HI] How long have you been working in the golf industry? choosing this route I was able to decide if I wanted to go the PGA route or go the LPGA route. In the end, the PGA [EW] I have been working in the golf industry for 8 years. route offered me more opportunities in the industry then it appeared that I would get from the LPGA. I would love [HI] Did your coursework in school help build toward a to one day own my own golf course and/or become a head career in Golf? professional at a course and to be a head pro you have to go the PGA route. From my observations and discussions, [EW] My course work in school did help with a career in the main difference between the two routes is that by golf. WIth the golf management degree they focused on going PGA they focus more on the business side and going the industry as a whole. From the food and beverage, turf LPGA they focus on the teaching side. management, operations, and repair from gripping, regrip- ping, and reshafting of the clubs. My degree is a bachelor Camp Creek Golf Club can be found online at: of science in business administration with an emphasis in www.campcreekgolfclub.com golf management. As noted below, this coursework has helped prepare me for the PGA program coursework. Hotelier Indonesia is pleased to catch up with Erin Walkotten, and thank her for her time. We recognize her [HI] When did you start playing golf? the value she brings to the golf and hospitality industry and see the limitless future ahead. [EW] My dad got me started playing golf at the age of 8. HOTELIER INDONESIA • 23