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Hazel Hall's presentation at Knowledge Management in an Age of Networks, Redwood House, Edinburgh, 27 October 2000. The content of this presentation was developed into a journal article accessible from http://www.knowledgeboard.com/lib/3259, and a conference paper available from http://www.slideshare.net/HazelHall/devising-intranet-incentives-rewards-and-conditions-for-knowledge-exchange. The material presented here draws on early work for Hazel Hall's PhD, the full details of which are available from http://hazelhall.org/publications/phd-the-knowledge-trap-an-intranet-implementation-in-a-corporate-environment/
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