Harriet Aagaard Internet Librarian International October, 17, 2008 Bibliotek Stockholm Public Library

Outline Why What How it turned out

Why

What

How it turned out

Stockholm Public library 40 branch libraries 21 departments (old organisation) 450 (430) employees 370 (350) in front office

40 branch libraries

21 departments (old organisation)

450 (430) employees

370 (350) in front office

Understanding 2.0 Staff need to accept and understand the library webpage

Staff need to accept and understand the library webpage

Learning Libraries need to be omvärldsbev. Not possible to send all employees to courses New ways of learning Different ways of learning (reading, viewing, listening, practising ) e-learning => www.23saker.se

Libraries need to be omvärldsbev.

Not possible to send all employees to courses

New ways of learning

Different ways of learning (reading, viewing, listening, practising )

e-learning

=> www.23saker.se

www.23saker.se ning Social community platform Easy to set up My page with a blog Upload photos and videos Forum for all kind of questions

ning

Social community platform

Easy to set up

My page with a blog

Upload photos and videos

Forum for all kind of questions

Planning is important Projectplan Goals: all front office staff 70% should do all 23 things 1 hour a week Evaluation

Projectplan

Goals: all front office staff

70% should do all 23 things

1 hour a week

Evaluation

Goal cont. New ways of learning Understandig web 2.0 Be able to help users with the web Accepting the Internet as a social community Fun!

New ways of learning

Understandig web 2.0

Be able to help users with the web

Accepting the Internet as a social community

Fun!

Marketing To reach everyone: E-mail, Intranet Staff meetings Welcoming package Kick-off Mp3-player Laptop Make it fun!

To reach everyone:

E-mail, Intranet

Staff meetings

Welcoming package

Kick-off

Mp3-player

Laptop

Make it fun!

Success

What happened? (Christmas) -20,5 employees in 2008 – less spare time Planning a new organisation Project group too small – too little time for the project Not enough individual support

(Christmas)

-20,5 employees in 2008 – less spare time

Planning a new organisation

Project group too small – too little time for the project

Not enough individual support

Every library needs someone like Laila Encouragement Support to keep on track teacher

Every library needs

someone like Laila

Encouragement

Support

to keep on track

teacher

Adjustments Repetition – 20 things + 3 weeks of repetition Easier things and tasks Open workshops

Repetition – 20 things + 3 weeks of repetition

Easier things and tasks

Open workshops

Outcome Electronic survey (Survey monkey) 257 responses (60%) 164 of them had participated 350 participants in the project Statistics is based om the survey, not on actual numbers

Electronic survey (Survey monkey)

257 responses (60%)

164 of them had participated

350 participants in the project

Statistics is based om the survey, not on actual numbers

Survey How many that had participated Thoughts about the project About each thing: usefulness, fun Too little

How many that had participated

Thoughts about the project

About each thing: usefulness, fun

Too little

Participants

Most popular

Survey Participation 87% participated 16% finished all ”things” New ways of learning 77% liked the 23 things way of learning Many learned new things Understandig web 2.0 Be able to help users with the web Accepting the Internet as a social community

Participation

87% participated

16% finished all ”things”

New ways of learning

77% liked the 23 things way of learning

Many learned new things

Understandig web 2.0

Be able to help users with the web

Accepting the Internet as a social community

55 employees finished and received:

What will we do next? Help for staff that didn’t complete 23 things. Another 23 things for employees? 23 things for the public? New things for those who have completed and yearn for new challenges? Or, letting these employees manage learning projects for user?

Help for staff that didn’t complete 23 things.

Another 23 things for employees?

23 things for the public?

New things for those who have completed and yearn for new challenges?

Or, letting these employees manage learning projects for user?

Thank you Harriet Aagaard Virtuella enheten / ICT-department Stockholm Public Library [email_address] Bibliotek Stockholm Public Library

Harriet Aagaard

Virtuella enheten / ICT-department

Stockholm Public Library

[email_address]