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Big Deals
1.
How to design,
navigate and negotiate complex deals
2.
The dealmaking challenge
60-70% of high-stakes complex deals fail even when managed by experienced negotiators. Instead of achieving their Best Possible Agreement (BPA) dealmakers end up settling for Barely Acceptable Deals (BAD). Poor deal management is a root cause of many project failures. Deal NaviGater Copyright © Aha! Advantage 2013 2
3.
Multiple parties
Difficult personalities Competing interests Tight deadlines High costs of failure or delays Big high-stakes negotiations are minefields of risk Copyright © Aha! Advantage 2013 3
4.
Poor deal design
is compounded by counter productive face to face tactics Negotiator ego and hubris Inappropriate style Positional bargaining Short term focus Ignored emotions Copyright © Aha! Advantage 2013 4
5.
Tolerance for
Barely Acceptable Deals (BAD) Wrong parties Misread interests Misjudged walkaways Incorrect deal sequence Misaligned relationship processes Most deal killing mistakes are made away from the table Copyright © Aha! Advantage 2013 5
6.
To calculate your
deal risk square the number of parties you have to negotiate with No of parties Deal Complexity 1 party Complexity 1 2 parties Complexity 4 3 parties Complexity 9 Deal risk increases exponentially as no of parties rises Copyright © Aha! Advantage 2013 6
7.
Big complex deals
often fall victim to the Triangle of Doom High value/ low cost changes High cost/ low value changes Lesson: Deal design and navigation are keys to big deal success Time Copyright © Aha! Advantage 2013 7
8.
Use the Deal
NaviGater management process to manage large, complex deals Copyright © Aha! Advantage 2013 8
9.
Deal NaviGater relentlessly
manages process from start to finish Deal Gate 1 Prototype your best possible agreement (BPA) Deal Gate 2 Sequence your moves to agreement Deal Gate 3 Design your value- optimizing strategy Deal Gate 4 Align your relationship management processes Deal Gate 5 Negotiate for agreement Identify the critical stakeholders Identify the best parties to negotiate with Complete a preliminary deal assessment Identify BATNAs Order and choose your critical parties Map decision-making process Build internal coalitions of support within each party Manage information flow Develop timeline Expand total net pie Identify interests Dovetail differences Establish rules of engagement Fix dispute resolution process Establish communication protocols Manage emotions Sell your case Use problem solving tactics Trade concessions ESTABLISH GOAL SET DIRECTION DEFINE STRATEGY OPTIMIZE RELATIONSHIP CHOOSE TACTICS Deal Design and Navigation: Away from the table Deal execution: At the table Copyright © Aha! Advantage 2013 9
10.
Deal NaviGater helps
you navigate and manage your way through the deal design and setup process, keeping you in control Copyright © Aha! Advantage 2013 10
11.
Deal NaviGater shows
you how to: Identify critical stakeholders Identify the best parties to negotiate with Analyze stakeholder interests Identify parties BATNAs (no-deal options) Deal Gate 1 Prototype your best possible agreement (BPA) Deal NaviGater starts with the ideal deal in mind Copyright © Aha! Advantage 2013 11
12.
Deal NaviGater shows
you how to: Choose and sequence your critical parties in the order you need to negotiate Map each party’s decision-making process Build internal coalition of supporters with each party Manage your information flow Plot achievable timelines and milestones Deal Gate 2 Sequence your moves to agreement Deal NaviGater sequences your forward moves to agreement Copyright © Aha! Advantage 2013 12
13.
Deal NaviGater shows
you how to: Expand your total-net pie Probe behind positions to identify interests Dovetail differences to unlock joint gains Different interests Different valuations Different attitudes towards risk Deal Gate 3 Design your value-optimizing strategy Deal NaviGater expands the total-net pie before you trade concessions Copyright © Aha! Advantage 2013 13
14.
Deal NaviGater: Establishes
rules of engagement Sets up a dispute resolution process Formulates agendas Establishes external communication protocols Helps you manage emotions Deal Gate 4 Align your relationship management processes Deal NaviGater aligns your relationship processes to your strategy Copyright © Aha! Advantage 2013 14
15.
When you’re ready
to negotiate face to face, Deal NaviGater gives you a seven step disciplined process Copyright © Aha! Advantage 2013 15
16.
Managing the
process allows you to shape the result. Deal Gate 5 Negotiate for agreement Respect Model The RESPECT seven step bargaining sequence gives negotiators control of the bargaining process Copyright © Aha! Advantage 2013 16
17.
Deal NaviGater incorporates
“traffic lights” stage gate go/no go decision points Copyright © Aha! Advantage 2013 17
18.
Go/no go decision
points Deal Gates Go/No Go Roadblocks Actions 1 Deal Structure Identified best parties Assessed interests Identified right BATNAs Mapped decision making process 2 Sequence Management Sequence choices Managed information flow 3 Deal Strategy Optimize total net-pie Satisfy interests Dovetail differences 4 Relationship Management Dispute resolution process Rules of engagement 5 Negotiating Tactics Persuasive skills Tactics Concession trading Copyright © Aha! Advantage 2013 18
19.
Failure is common
even on well-run projects. Deal NaviGater boosts the odds of project success where projects are characterized by: High Uncertainty - uncertainty is the amount we don’t know at project initiation. Deal NaviGater gives you the tools to cope with an uncertain future. High Complexity - Multiple parties with competing goals and/or multiple sub-systems. Deal NaviGater aligns competing interests to the project’s strategic goal. Time-Critical Goals - Time pressure accelerates the need for negotiation. Deal NaviGater helps resolve deadline issues. Demanding Stakeholders - Little tolerance for projects that fail to meet the business case. Deal NaviGater keeps the project focused on the business drivers. Deal NaviGater complements and strengthens existing project management systems Copyright © Aha! Advantage 2013 19
20.
Known risks Unknown risks (Uncertainty) Deal NaviGater handles
uncertainty (unknown risks) much better than traditional project management tools. Deal NaviGater significantly improves a project manager’s ability to manage uncertainty (unknown risks) Copyright © Aha! Advantage 2013 20
21.
Deal NaviGater comes
as a complete deal design and management suite Copyright © Aha! Advantage 2013 21
22.
1. Five Foundations
Playbook 200 page strategic deal and relationship management guide 2. Five Foundations Toolbox 22 powerful deal-shaping tools 3. Deal Tracker “Traffic lights” deal management and audit process 4. StreetSmart Negotiator 196 page field guide for negotiating face-to-face 5. Web Platform Work on your deals anytime, anywhere 6. Customized Training Turn negotiation into a core competency 7. Deal-making Advice Coaching and support for specific negotiations 7 Value-Adding Components The Deal NaviGater management suite Copyright © Aha! Advantage 2013 22
23.
200 page
accessible strategy and tactical playbook Forms the heart of Deal NaviGater System Component 1: Dealmaking playbook Copyright © Aha! Advantage 2013 23
24.
Includes 22
of deal-shaping, value-optimizing tools Tools developed and tested over 25 years with clients such as Toyota, PwC, and Unilever Component 2: Dealmaking toolbox Copyright © Aha! Advantage 2013 24
25.
Allows senior
executives to manage, track and evaluate progress in high-stakes deals Allows delays, cost overviews and relationship issues to be solved while small Component 3: “Traffic lights” go/no go deal tracker Copyright © Aha! Advantage 2013 25
26.
Harry Mills’
acclaimed field guide, The StreetSmart Negotiator gives negotiators: The practical tips and tactics they need when bargaining face-to-face A disciplined 7 step process which can be actively managed and audited Component 4: Tactical field guide Copyright © Aha! Advantage 2013 26
27.
The Deal
NaviGater Playbook and Toolbox is accessible online through its own secure web portal so your team can manage deals: Anytime Anywhere Component 5: Online, on-demand web platform Copyright © Aha! Advantage 2013 27
28.
Our experiential,
simulation based training upskills your team so they can negotiate with skill and confidence Make negotiation skills a core competency Component 6: Customized training Copyright © Aha! Advantage 2013 28
29.
Our 25
years of practical deal-making experience means we can advise and coach on: Resolving disputes Acquisitions and mergers Joint ventures and alliances Major sales Procurement and outsourcing deals Component 7: Dealmaking coaching and advisory support Copyright © Aha! Advantage 2013 29
30.
Harry Mills,
the creator of Deal NaviGater, is the author of 26 books including 3 on negotiation: Negotiate: the Seven Step Master Plan, The Dealmaker’s Handbook, and The StreetSmart Negotiator Harry Mills is the mentor on persuasion for the Harvard Manage/Mentor Program Harry’s thinking has been featured by Entrepreneur Magazine, Sales & Marketing Magazine, Business Today, Selling Power, Bottomline Business and USA Today Underpinned by 25 years of practical deal making experience working with clients such as Toyota, GE, PwC and Kimberly Clark Built on two decades of research on negotiation, persuasion and strategic deal management Deal NaviGater program based on deep expertise Copyright © Aha! Advantage 2013 30
31.
Minimizes risks
inherent in difficult deals and projects Transparent phase gate go/no go process which can be actively managed for risk by senior management Boosts odds of success in large, complex negotiations Process and tools used by who’s who of global companies and organizations such as Toyota, GE, and Ericsson Auditable, risk-managed, self-adjusting process Developed by Harry Mills, author of 3 books on negotiation and Harvard Manage/Mentor on persuasion Underpinned by 25 years of practical deal-making experience and breakthrough research The benefits of Deal NaviGater Copyright © Aha! Advantage 2013 31
32.
Contact For more information
on DealNavigater please contact: Harry Mills CEO, The Aha! Advantage Phone: +64 4 499 6770 Mobile: +64 21 452 256 Email: harry.mills@ahaadvantage.com www.ahaadvantage.com Copyright © Aha! Advantage 2013 32
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