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The art of the meeting (Part 1)

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The Art of The Interview will provide the insight and the tools necessary to improve the quality and impact of your interviews. From the prep of your environment to the understanding of a candidate’s …

The Art of The Interview will provide the insight and the tools necessary to improve the quality and impact of your interviews. From the prep of your environment to the understanding of a candidate’s resume, through the final steps of walking them out upon conclusion of your meeting. Our time together will give you an immediate value add to your current interview process; resulting in better outcomes, enhanced & positive organizational exposure and a greater number of quality hires.

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  • 1. The Art of the Meeting(Part 1)HARMONY UNIVERSITYThe Provider Unit of Harmony Healthcare International, Inc.Presented by:Tracy LesterTalent Management
  • 2. Harmony Healthcare International, Inc. 2The Meeting Set UpStraighten up and organize your meeting areaor office. (You wouldn’t have company overwithout straightening up your house)!Prep your teams and staff that a GUEST iscoming. Encourage them to greet, smile andengage the candidate.Copyright © 2012 All Rights Reserved
  • 3. The Meeting Set UpPlease have your business card prepared togive the candidate upon completion of themeeting.Turn off cell phone and inform front office orreception desk that you are unavailable for Xamount of time (other than an obviousemergency).Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 3
  • 4. The MeetingSMILE!!!The meeting is your PRIORITY! There isNO event more significant at the timethan that.You must focus and be completelypresent for the candidate, as you are toobeing evaluated.Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 4
  • 5. The MeetingMake sure that you have had ampleopportunity to review the candidate’sresume. You do not want to be readingit for the first time in their presence.When reviewing the resume priorto, highlight areas of inquiry and createquestions based on the areas you wouldlike to understand more about.Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 5
  • 6. The MeetingYour goal is to discover what is NOT onpaper; you have already reviewed theirfactual information, now look for more (i.e.their experiences, their personality, how theywill enhance the present staff, etc).Understand the candidate’s main prioritiesand what they are seeking out of their career.Highlight the things within yourfacility/organization that would be resourcesand support to achieve those goals.Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 6
  • 7. Always Remember…Do and say everything through the eyes of thecandidate.Be upbeat and positive!YOU ARE THE ENERGY OF THE INTERVIEW!Regardless of whether or not this candidate is theperfect fit, remain in a high energy, focused andwarm place… the healthcare world is very smalland the efforts of a good meeting are not onlyspecific to that encounter.Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 7
  • 8. Reasons to exceed expectations…You are always representing yourfacility/organization.You are always given the opportunity to growcompany rapport and raise the bar.If your candidate wasn’t the right fit for yourteam, but walks away feeling fabulous aboutthe interview, they will in turn become aresource for future contacts and candidates.Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 8
  • 9. Upon Conclusion of the Meeting…When walking them out, thank them and setan expectation of the next step.Hand them your business card and reinforceyour appreciation of their time and the valueyou see in them as a candidate.This meeting process takes time and effort toprep and perform, but the return on theinvestment is a position filled and impressivecompany exposure, which inevitably effectseveryone in the facility positively…from yourteam to your patients!Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 9
  • 10. Harmony Healthcare InternationalFor more information on this presentation andto inquire about what Talent Managementcan do for you, please contactTracy Lester @ 561.733.0505 ortlester@harmony-healthcare.comHarmony Healthcare International, Inc. 10Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved