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Drive SharePoint Adoption in Lotus Notes Shops February 16, 2010 Yaacov Cohen, CEO Rob Koplowitz, Principal Analyst
Collaboration Investment Trends The integrated Information Workplace SharePoint adoption in Lotus Notes shops Coexistence vs. migration SharePoint 2010 Social Features SharePoint Integrator v. 2.5 Preview Demo Q&A Agenda 2
Rob Koplowitz +1 650.581.3854 firstname.lastname@example.org Twitter: rkoplowitz www.forrester.com
Organizations are investing in collaboration to drive competitive differentiation. The landscape of options is rich. Invest with an eye toward driving adoption.
Collaboration will play a major role in knowledge continuity Knowledge Gap Disparate Systems IM, e-mail, other collaboration ERP, CRM, other LOB apps Operations in Europe Customer support in Asia Cross-Geography Your company Your partners, suppliers Cross- Organization e-mail, IM Workspaces, Social networking Generational Communications English German, Mandarin Multiple Languages World’s best worker works for you World’s best worker leaves for competition Employee Turnover Knowledge Continuity
Nearly half of organizations are implementing or expanding workspace investments in 2010 What are your firm's plans to adopt team workspaces? Base: 921 North American and European IT decision-makers Source: Enterprise And SMB Software Survey, North America And Europe, Q4 2009
The expansion of the collaboration platform How is your firm using collaboration platforms (Select all that apply) Base: 921 North American and European IT decision-makers Source: Enterprise And SMB Software Survey, North America And Europe, Q4 2009
Microsoft leads workspace investments Who is your primary provider for team workspaces? Base: 556 North American and European IT decision-makers Source: Enterprise And SMB Software Survey, North America And Europe, Q4 2009
More tools than ever; and more frustrated users Portal Workspace Web Conference Social Network Blog IM Microblog e-mail Alt-Tab Alt-Tab Alt-Tab Alt-Tab
Frustration drives users back to e-mail, which is broken E-mail overload Attention management issues Poor content control, users waste time chasing e-mail trails Does not handle conversations No context for knowledge or information management Etc. !!
Integration will drive the Information Workplace Information Workplace Platform Portals Collaboration e-mail, IM Office Productivity Project mgmt. Business intelligence Enterprise Web 2.0 Workspace Content Voice Expertise location Learning Line of Business Rights
A game plan to consider Understand the changing competitive dynamics and harness them Focus on knowledge worker efficiency Reach beyond IT as you plan your strategy to move forward Don’t throw tools at the opportunity; disconnected tools drive users back to e-mail Consider the user experience and work toward an Integrated Information Workplace
For enterprises with a single vendor strategy, delivering an Integrated Information Workspace might be easier.
But what about Lotus customers that have adopted Microsoft SharePoint?
“In a survey conducted by LotusUserGroup.org, 78% said SharePoint content integration with Lotus Notes is a top priority, a high priority,or a priority.” - LotusUserGroup.org, April 2009 13
Collaboration Requirements for Mixed Shops Eliminate IT barriers between Lotus Notes and SharePoint team collaboration spaces. Allow people to focus on getting their work done, not on their IT tools. Minimize business risks associated with compliance and information loss. Maintain the freedom to choose messaging & collaboration tools, based on business requirements. 14
Publish Lotus Notes appointments on a SharePoint team calendar.
Drive SharePoint User Adoption:SharePoint Social Features: Profiles v 2.5 22 Photo Presence Awareness About Links bar
23 Drive SharePoint User Adoption: SharePoint Social Features: People Search v 2.5 Search for contacts in Notes 8.x search bar Results appear in a Notes tab
24 Drive SharePoint User Adoption:SharePoint Social Features: My Sites v 2.5 Access other users’ My Sites’; click to access shared information, documents, links, etc. Access ‘My Sites’ from the site dropdown menu
25 Drive SharePoint User Adoption:SharePoint 2010 Social Features v 2.5 Tags (Folksonomy) Rating Stars displayed in documents list and properties pane Note board (comments) In a new Properties pane tab Micro-blogging
SharePoint Integrator Timeline Outlook client – private beta now available SharePoint 2007 social features SharePoint 2010 server SharePoint 2010 social features Improved search SharePoint views Improved usability 26 March Beta June GA
DEMO:Mainsoft SharePoint Integrator v 2.5 preview 27
Sample Customer List 28 Manhattan Home Finance
Financial Analysis Customer Profile: US Enterprise – 40K knowledge workers. SharePoint implementation – $8M investment. SharePoint-Notes integration – $.65 M (8% of SharePoint implementation). Solves the #1 end-user complaint: making SharePoint access easy. Promotes SharePoint adoption for less than 10% incremental cost. Encourages users to send links rather than attachments, reducing e-mail storage requirements by 45%, a net savings of $7/user/year. Business Benefits: 29