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The Learning Process

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  • 1. Business Process Modeling: The Learning Process Kharkov 22 March 2014 Business Process Modeling Olya Zakharova, PhD
  • 2. Business Process Modeling: The Learning Process The Methods are the following: 1. Pre-test of Concepts 2. Prediction 3. Based on Pictures & Business Story
  • 3. The Learning Process
  • 4. Proof
  • 5. Google MOOC
  • 6. Unique students who viewed lessons and completed activities for each lesson
  • 7. Students who did activities and did not do activities who completed final projects
  • 8. Findings
  • 9. Prediction
  • 10. Principle 1: Practice
  • 11. Principle 2: Facilitator
  • 12. Principle 3: Mistakes
  • 13. Principle 4: Creativity and Responsibility
  • 14. Принцип 4: инициатива и ответственность
  • 15. Underlying Competencies
  • 16. Which competence?
  • 17. Effectiveness Measures ▶ The successful generation and productive consideration of new ideas. ▶ Application of new ideas to resolve existing problems. ▶ Willingness of stakeholders to accept new approaches.
  • 18. 4. Creative Thinking
  • 19. Which competence?
  • 20. Effectiveness Measures ▶ Selected solutions meet the defined objectives and solve the underlying problem. ▶ Avoids making decisions based on preconceived notions, organizational politics, or other traps that may cause a sub-optimal solution to be selected.
  • 21. 9. Problem Solving
  • 22. Which competence?
  • 23. Effectiveness Measures ▶ Understanding of how a change to a component affects the system as a whole. ▶ Identification of reinforcing and compensating feedback loops. ▶ Understanding of how systems adapt to external pressures and changes.
  • 24. 6. Systems Thinking
  • 25. Which competence?
  • 26. Effectiveness Measures ▶ Effectively paraphrasing statements to ensure understanding. ▶ Effectively paraphrasing statements to ensure understanding. ▶ Developing and delivering powerful presentations by positioning content and objectives appropriately (i.e. positive vs. negative tone).
  • 27. 2. Communications
  • 28. Which competence?
  • 29. Effectiveness Measures ▶ Reduced resistance to necessary changes. ▶ Team members and stakeholders demonstrating a willingness to set aside personal objectives when necessary. ▶ Articulation of a clear and inspiring vision of a desired future state.
  • 30. 1. Leadership
  • 31. Olya Zakharova, PhD E-mail: harizmalife@gmail.com Skype: harizmalife Phone: +38 050 401 33 35 Olya Zakharova, PhD