The Learning Process

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The Learning Process

  1. 1. Business Process Modeling: The Learning Process Kharkov 22 March 2014 Business Process Modeling Olya Zakharova, PhD
  2. 2. Business Process Modeling: The Learning Process The Methods are the following: 1. Pre-test of Concepts 2. Prediction 3. Based on Pictures & Business Story
  3. 3. The Learning Process
  4. 4. Proof
  5. 5. Google MOOC
  6. 6. Unique students who viewed lessons and completed activities for each lesson
  7. 7. Students who did activities and did not do activities who completed final projects
  8. 8. Findings
  9. 9. Prediction
  10. 10. Principle 1: Practice
  11. 11. Principle 2: Facilitator
  12. 12. Principle 3: Mistakes
  13. 13. Principle 4: Creativity and Responsibility
  14. 14. Принцип 4: инициатива и ответственность
  15. 15. Underlying Competencies
  16. 16. Which competence?
  17. 17. Effectiveness Measures ▶ The successful generation and productive consideration of new ideas. ▶ Application of new ideas to resolve existing problems. ▶ Willingness of stakeholders to accept new approaches.
  18. 18. 4. Creative Thinking
  19. 19. Which competence?
  20. 20. Effectiveness Measures ▶ Selected solutions meet the defined objectives and solve the underlying problem. ▶ Avoids making decisions based on preconceived notions, organizational politics, or other traps that may cause a sub-optimal solution to be selected.
  21. 21. 9. Problem Solving
  22. 22. Which competence?
  23. 23. Effectiveness Measures ▶ Understanding of how a change to a component affects the system as a whole. ▶ Identification of reinforcing and compensating feedback loops. ▶ Understanding of how systems adapt to external pressures and changes.
  24. 24. 6. Systems Thinking
  25. 25. Which competence?
  26. 26. Effectiveness Measures ▶ Effectively paraphrasing statements to ensure understanding. ▶ Effectively paraphrasing statements to ensure understanding. ▶ Developing and delivering powerful presentations by positioning content and objectives appropriately (i.e. positive vs. negative tone).
  27. 27. 2. Communications
  28. 28. Which competence?
  29. 29. Effectiveness Measures ▶ Reduced resistance to necessary changes. ▶ Team members and stakeholders demonstrating a willingness to set aside personal objectives when necessary. ▶ Articulation of a clear and inspiring vision of a desired future state.
  30. 30. 1. Leadership
  31. 31. Olya Zakharova, PhD E-mail: harizmalife@gmail.com Skype: harizmalife Phone: +38 050 401 33 35 Olya Zakharova, PhD

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