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Devops in the non saas world

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My ignite talk at DevOpsDays India 2013 -devopsdays.org/events/2013-india/

My ignite talk at DevOpsDays India 2013 -devopsdays.org/events/2013-india/

Published in: Software, Technology, Business

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Transcript

  • 1. DevOps in the NonSaaS world Hari Krishnan @harikrishnan83
  • 2. What is NonSaaS World? Applications where we do not have any control over the deployment environment.
  • 3. Examples ● On Premise Software - Desktop applications, Database servers, Mail servers ● Market Places - Mobile apps ● OTS (Off the shelf)
  • 4. What is the difference?
  • 5. The operations team is not part of your company
  • 6. Customers may not appreciate very frequent releases
  • 7. Multiple versions in the wild simultaneously
  • 8. What are the real issues? ● Support is the most important aspect ● Access for debugging is minimal ● Monitoring is opt-in ● Too many support tickets can slow you down
  • 9. What can we do? Instead of DevOps become DevSup
  • 10. Build tooling to help support teams
  • 11. Diagnostics
  • 12. Tools for your customer’s operations team
  • 13. Installers
  • 14. Background upgrades
  • 15. Error reporting tools
  • 16. Thank you! Hari Krishnan @harikrishnan83