93% would recommend Mobile POS

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One of the key elements in making Mobile POS a success for is knowing and understanding merchants needs in order to create a mPOS solution that benefits and serves the customer in the best possible way.

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93% would recommend Mobile POS

  1. 1. 93% would recommend mPOS - January 2014
  2. 2. Test Market for Micro-Merchants *Handpoint operates as a Mobile POS platform provider everywhere except in Iceland where the company provides micro merchants directly with mPOS services. *The reason for the different approach in the Icelandic market is that it serves perfectly as a test market for the Handpoint platform, as it is small and responsive. 2 Handpoint 29. janúar 2014
  3. 3. Understanding Merchants needs *Handpoint white-labels mobile POS to acquiring banks/software companies/MNOs and works closely with ePOS developers worldwide on implementing mPOS for their customers. *One of the key elements in making Mobile POS a success for Handpoint’s partners is knowing and understanding merchants needs in order to create a mPOS solution that benefits and serves the customer in the best possible way. *Handpoint has learnt very much about micro-merchants needs by going directly after that market in Iceland and we believe that our knowledge from the Icelandic market is beneficial for our partners in other markets. 3 Handpoint 29. janúar 2014
  4. 4. Handpoint mPOS 4 Handpoint 29. janúar 2014
  5. 5. Customer Survey Our acquiring partner, Borgun in Iceland, conducted a customer survey among all the Handpoint mPOS users (micro-merchants) in Iceland and to say the least the results very positive: *90% are satisfied with the Handpoint Solution *93% recommend the Handpoint Solution *89% are satisfied with Handpoint´s Services *91% are satisfied with Handpoint app reliability. *86% are satisfied with the application process. 5 Handpoint 29. janúar 2014
  6. 6. 93% recommend Handpoint mPOS How likely are you to recommend Handpoint mPOS? 90% 82% 80% 70% 60% 50% 40% 30% 20% 11% 10% 5% 0% 2% Quite unlikely Very unlikely 0% Very likely Quite likely Neither or
  7. 7. 90% Satisfied with Handpoint mPOS How satisfied are you with your Handpoint mPOS? 70% 65% 60% 50% 40% 30% 25% 20% 7% 10% 2% 0% 0% Very satisfied Quite satisfied Neither or Quite unsatisfied Very unsatisfied
  8. 8. 89% satisfied with Handpoint’s Services How satisfied are you with Handpoint’s service? 60% 56% 50% 40% 33% 30% 20% 10% 4% 4% 4% 0% Very satisfied Quite satisfied Neither or Quite unsatisfied Very unsatisfied
  9. 9. 91% satisfied with App reliability How reliable do you find the Handpoint App? 60% 55% 50% 40% 36% 30% 20% 7% 10% 0% 2% 0% Very reliable Quite reliable Neither or Quite unreliable Very unreliable
  10. 10. 86% satisfied with Onboarding process How satisfied are you with Handpoint’s application process? 60% 51% 50% 40% 35% 30% 20% 7% 10% 4% 2% 0% Very satisfied Quite satisfied Neither or Quite unsatisfied Very unsatisfied
  11. 11. Handpoint Mobile POS 11 Handpoint 29. janúar 2014
  12. 12. Contact Sales ( @ ) handpoint.com Twitter Linkedin Google+ Slideshare 12 Handpoint 29. janúar 2014

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