Yelp & Co. - Getting Access Information through Social Networks and Apps

Yelp & Co. - getting access information through social networks and appsby Christiane LinkTwitter: Christianeemail: christiane@ortegalink.comwww.ortegalink.com

Who is Christiane Link?
Journalist
The German Link, BBC, German Press Agency
Disability Equality Trainer
Geek
Accessibility passionate

Problem
Environment is not accessible

Problem 2
Lack of access information
Wrong information
Missing details
Unreliable information (for example over the phone)
Image: VRun / Pixelio.de

Solution
The network
Image: GerdAltmann / Pixelio.de

Solution – The network
Personal network
Image: Rolf van Melis / Pixelio.de

Photos

Social Networks

Social Networks - Twitter

Google Streetview

Business apps

Business apps – McDonald’s

Business apps – Regus

Business apps – Starbucks

Access info of venues
Best source
Not very often available
Not all topics covered

Special access apps – Wheelmap
Founded by German charity Sozialhelden
Everybody can contribute accessible places
Web and iPhone app
30,000 places

Location-based social network apps

Location-based social network apps - Gowalla

Location-based social network apps - Foursquare

Location-based social network apps - Yelp

Location-based social network apps - Qype

Location-based social network apps - Qype
September 2010: Qype started a campaign to add more access information to Qype places
80,000 places were tagged with “Barrierefrei” (German: accessible) before the campaign started
Campaign partner: Ford and “MyHandicap” foundation
Weakness: Accessibility is not properly defined, many wrongly tagged places
Within 3 weeks 8000 more places were added

Members of social networks play a vital role in the access information gathering and verification process.

When using Foursquare, Yelp & Co. have people with disabilities in mind!

What does it mean?

Double-check the facts you’re providing.

Don’t condense information too much.

Take a photo of the entrance.

Take a photo of the restaurant inside.

Provide important information like disabled toilet, step-free entrance etc.

This presentation will be available on Slideshare: www.slideshare.net/Handifem
THANK YOU!
Twitter: Christiane
www.ortegalink.com

Yelp & Co. - Getting Access Information through Social Networks and Apps

by Christiane Link on Mar 17, 2011

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Yelp & Co. - Getting Access Information through Social Networks and Apps — Presentation Transcript