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Finding Items at the 
Hamilton Public Library 
Social Story 
www.hpl.ca
Finding an item at the library 
can be easy.
First, I will need to get a library 
card.
If I don’t already have a library 
card, I will need a piece of 
identification that lists my current 
address. 
I can use a letter from where I 
live, a letter or report card from 
my school, or a bill.
I should bring the piece of 
identification to the front desk and 
ask a library staff member to make 
a library card for me. 
Those younger need their parent or 
guardian sign the library card 
though.
I can find items I want with the 
help of the library catalogue.
The library catalogue 
lists all the materials 
that are owned by 
the library. 
It has materials like: 
•Books 
•Magazines 
•DVDs 
•Audiobook CDs 
•Music CDs
To place items on 
hold, I will need 
to go to the 
library catalogue. 
There are library 
catalogue 
computers in the 
library building.
I can also find the catalogue on the 
library website at www.hpl.ca.
If I don’t know what I want to 
borrow, I can browse Recently 
Reviewed items.
I can also click on New Titles to 
see lists of new books, music and 
movies.
If I do know what I want, I can 
type the title in the search bar at 
the top of the screen.
I can narrow your search to books, 
audiobook CDs, music CDs, DVDs, or 
Blu-rays by clicking the boxes on the 
left hand side of the screen.
When I find something I want to borrow, 
I can see if it is already at the library by 
clicking On the shelves now at:
If the item is at the library, it is available 
to borrow. The Collection and Call # will 
tell me where it is located in the library.
The Collection is a 
section of materials 
located together in 
the library. 
Some Collections 
in the library are: 
• Children’s Non-fiction 
• Teen Fiction 
• Adult Fiction DVD 
• Fiction CD
Collections are 
labeled in the 
library with signs. 
The signs can be 
hanging above the 
Collection or at the 
end of a shelf.
The Call # then shows 
you where to find the 
item in the specific 
Collection. 
A fiction Call # is 
normally made of 
three letters that are 
from the author’s last 
name. 
A non-fiction Call # is 
normally made of both 
numbers and letters.
The Call # will be on 
the outside of the item 
so that you can easily 
find it on the shelf.
If the item I want is not at the library, I 
will need to place a hold. 
A hold will let me receive an unavailable 
item as soon as it becomes available. 
To place a hold, I need to ask a library 
staff member for help.
I have now found an item that I 
want! 
If I placed a hold, the library will 
contact me when it becomes 
available.

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Accessible Visits Social Story: Visit 2 Basic

  • 1. Finding Items at the Hamilton Public Library Social Story www.hpl.ca
  • 2. Finding an item at the library can be easy.
  • 3. First, I will need to get a library card.
  • 4. If I don’t already have a library card, I will need a piece of identification that lists my current address. I can use a letter from where I live, a letter or report card from my school, or a bill.
  • 5. I should bring the piece of identification to the front desk and ask a library staff member to make a library card for me. Those younger need their parent or guardian sign the library card though.
  • 6. I can find items I want with the help of the library catalogue.
  • 7. The library catalogue lists all the materials that are owned by the library. It has materials like: •Books •Magazines •DVDs •Audiobook CDs •Music CDs
  • 8. To place items on hold, I will need to go to the library catalogue. There are library catalogue computers in the library building.
  • 9. I can also find the catalogue on the library website at www.hpl.ca.
  • 10. If I don’t know what I want to borrow, I can browse Recently Reviewed items.
  • 11. I can also click on New Titles to see lists of new books, music and movies.
  • 12. If I do know what I want, I can type the title in the search bar at the top of the screen.
  • 13. I can narrow your search to books, audiobook CDs, music CDs, DVDs, or Blu-rays by clicking the boxes on the left hand side of the screen.
  • 14. When I find something I want to borrow, I can see if it is already at the library by clicking On the shelves now at:
  • 15. If the item is at the library, it is available to borrow. The Collection and Call # will tell me where it is located in the library.
  • 16. The Collection is a section of materials located together in the library. Some Collections in the library are: • Children’s Non-fiction • Teen Fiction • Adult Fiction DVD • Fiction CD
  • 17. Collections are labeled in the library with signs. The signs can be hanging above the Collection or at the end of a shelf.
  • 18. The Call # then shows you where to find the item in the specific Collection. A fiction Call # is normally made of three letters that are from the author’s last name. A non-fiction Call # is normally made of both numbers and letters.
  • 19. The Call # will be on the outside of the item so that you can easily find it on the shelf.
  • 20. If the item I want is not at the library, I will need to place a hold. A hold will let me receive an unavailable item as soon as it becomes available. To place a hold, I need to ask a library staff member for help.
  • 21. I have now found an item that I want! If I placed a hold, the library will contact me when it becomes available.