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Electronic government: Challenges and Opportunities in Afghanistan
 

Electronic government: Challenges and Opportunities in Afghanistan

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The presentation discusses about the electronic government challenges and opportunities in the context of Afghanistan. It is partially based on literature review and partly based on the qualitative ...

The presentation discusses about the electronic government challenges and opportunities in the context of Afghanistan. It is partially based on literature review and partly based on the qualitative and quantitative analysis. The presentation concludes with the set of recommendation to the government of Afghanistan.

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  • [1]Monga, A. (2008) 'E-government in India: Opportunities and challenges', Journal of Administration and Governance, 3 (2), pp. 52-61. [2] Pascual, P. J. (2003) e-Government. UNDP-APDIP. Available from http://www.apdip.net/publications/iespprimers/eprimer-egov.pdf. (Accessed 6-25-2011)
  • [1]Monga, A. (2008) 'E-government in India: Opportunities and challenges', Journal of Administration and Governance, 3 (2), pp. 52-61. [2] Pascual, P. J. (2003) e-Government. UNDP-APDIP. Available from http://www.apdip.net/publications/iespprimers/eprimer-egov.pdf. (Accessed 6-25-2011)
  • The delivery of online service enable government to make the public services more transparent and flexible, thus reducing corruption and officials discretion. In addition, online services are always on ( 24 hours a day, 7 days a week), and the public service can be offered through multi-channels ( TV, Mobile and Internet). A good example is UK government main portal www.Direct.gov.uk
  • http://www.independent.co.uk/news/uk/politics/labours-computer-blunders-cost-16326bn-1871967.htmlhttp://www.gartner.com/technology/research/quarterly-it-forecast/
  • 1. 3. Heeks, R. 2003, Most e-government-for-development projects fail: how can risks be reduced? Institute for Development Policy and Management, University of Manchester Manchester.
  • [1]. http://uk.news.yahoo.com/passport-agency-project-costs-quadruple-045513768.htmlIPS: Identity and passport servicesUKBA: UK Border AgencyPoor assessment, immaturity of the technology, strict deadline and development of infrastructure which was out of the project scope
  • [1]. http://www.bbc.co.uk/news/uk-15014288[2]http://www.cartoonstock.com/newscartoons/directory/n/npfit.aspThe reason was top down approach , over ambitious, few vendor approached and excluding small business,
  • [1]. http://www.direct.gov.uk/en/SiteInformation/DG_10036216
  • Ministry of Finance. External assistance to Afghanistan at a glance (2002-2010) / Ministry of Finance, Islamic Republic of Afghanistan. Available from http://www.budgetmof.gov.af/units/Aid_Coord_Effictiveness/ACU_Resources/AID2010/External%20Assistance%20to%20Afghanistan%20at%20a%20Glance%20-%202002-2010.pdf 
  • The data is based on the citizens survey, a part of our research methodology. The survey results indicate the almost all citizens are dissatisfied from the delivery of public service.
  • Results are based on quantitative survey

Electronic government: Challenges and Opportunities in Afghanistan Electronic government: Challenges and Opportunities in Afghanistan Presentation Transcript

  • Electronic Government: Challenges and Opportunities in Afghanistan
    Abdul Hameed- Kingston University
  • Agenda
    What is eGovernmnet
    Channels of Online Service Delivery
    Why eGovernment
    Few eGovernment projects example
    eGovernment in the context of Afghanistan
    eGovernment opportunities
    eGovernment challenges
    Recommendations
  • What is eGovernmnet
    eGovernment refers to the use of ICT (such as WWW, Internet and mobile technology) by government agencies and departments to deliver public services[1,2].
  • Channels of Online Service Delivery[1,2]
  • Why eGovernment & its benefits
  • Why bother about challenges and opportunities
  • Why??
    IT Spending in 2011 $3.4 trillion [1]
    UK Gov wasted 26 billion in IT projects in last ten years [2]
    eGovernment projects tend to be complex
  • eGovernment projects are notorious [1]
  • Few eGovernment projects in the UK
  • ePassport
    The ePassport initiated by UKBA IPS was planned to cost £80-£100 Million, now the final bill is suppose to cost £365m - more than four times the initial quote [1].
  • NHS National Programme for IT(NPfIT)
    The largest civil project in the world
    Modernising public health in UK
    Total cost more than £12billion
    Recently scraped
  • UK Government main Portal
    UK Government main web portal.
    One stop shop for all citizens and businesses[1]
    More than 800 online services
  • eGovernment in the context of Afghanistan
  • Why Afghanistan
    In 2008, the Government of Afghanistan with the support of the International Community initiated eGovernmnet initiative.
    As eGovernmnet projects has a reputation of failures, which means there are chance the project undertaken by Afghan government are likely to be challenged
    The failure will have severe effect on country like Afghanistan
    70% GDP supported by International communities [1]
  • Traditional systems (Passport process)
  • Online Systems
  • Demand of eGovernmnet in Afghanistan
  • eGovernment Opportunities in Afghanistan
  • Challenges to eGovernment in Afghanistan
  • eGovernment challenges’ in Afghanistan ( Continued)
  • Recommendations
  • Recommendations(continued)
  • Thank you for your attention
  • Any questions