HRSeminar Coaching Elizabeth van Geerestein

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HRSeminar Coaching Elizabeth van Geerestein

  1. 1. Leader As Coach: Creating A Culture Elizabeth van Geerestein PhD, Certified Master Coach www.leaderascoach.nl www.yourvoiceispower.nl www.papillonpartners.com ©2014 Papillon & Partners B.V.
  2. 2. Complexity, Global Inter-dependence & Change  Accelerated technological innovation  Ever-changing business plans  Teamwork is often virtual and electronic  Teams are cross-cultural, virtual and crossfunctional  Emergence of new value-generating (virtual) activities  Working day is 24/7 as the enterprise follows the sun  TRUST & RELATIONSHIPS & CONNECTEDNESS  Aging workforce and declining birth rates, rise of Generation Y ©2014 Papillon & Partners B.V.
  3. 3. ©2014 Papillon & Partners B.V.
  4. 4. Balance between Leadership & Management Management Plan and budget Organize and staff Control and solve 4 Leadership Align people Communicate Motivate and inspire ©2014 Papillon & Partners B.V.
  5. 5. Balance between Leadership & Management Leadership Align people Communicate Motivate and inspire Management Plan and budget Organize and staff Control and solve Predictability Structure/Order Short term results/ improvements 5 ©2014 Papillon & Partners B.V.
  6. 6. Balance between Leadership & Management Management Plan and budget Organize and staff Control and solve Align people Communicate Motivate and inspire Predictability Structure/Order Short term results/ improvements 6 Leadership Potential for major change/ Breakthrough Flexibility/Agile/Fast Response Improved Employee Engagement ©2014 Papillon & Partners B.V.
  7. 7. Leading vs. Managing is Dependent on Business Complexity High Amount of change needed Considerable leadership but not much management needed Considerable leadership and management required (due to environmenta l instability, rapid growth or contraction) Little management or leadership required Considerable management but little leadership required Low Complexity High (due to size, technology, diversity, culture, geographical dispersion , number of products or services) 7 ©2014 Papillon & Partners B.V.
  8. 8. Case For Coaching: Companies move towards coaching, development & goal alignment ©2014 Papillon & Partners B.V.
  9. 9. Case for Coaching: What the Research Says 1. Google Study 2. Corporate Executive Board 3. Saratoga Institute 4. American Management Association … to be an effective leader, you must be an effective coach … … a coaching culture is essential to driving retention, high performance & innovation …. ©2014 Papillon & Partners B.V.
  10. 10. Case for Coaching: Google Study (2011) 1. Google study of 10,000 manager observations  ‘Being a good coach’ – top trait of successful manager  One-on-one coaching leads to 75% performance improvement in manager’s performance ©2014 Papillon & Partners B.V.
  11. 11. Google’s Top 8: Becoming a Better Boss 1. Be a good coach 2. Empower your team. Don’t micromanage 3. Show interest in team member’s lives & careers 4. Be productive & results-oriented 5. Be a good communicator & listen to your team 6. Help team members with career development 7. Have a clear vision & strategy for your team 8. Have key technical skills to advise your team ©2014 Papillon & Partners B.V.
  12. 12. Case for Coaching: Corporate Executive Board 2.  Corporate Executive Board Studies by the Corporate Executive Board conclude that coaching provided by managers drives leadership strength inside organizations, more than other factors such as, 360-degree feedback, peer mentoring, external executive education, action-learning, or in-house classroom-based education. ©2014 Papillon & Partners B.V.
  13. 13. American Management Association 664,000 Employees Worldwide Employees Top 5 1. Good fit in the organization 2. Be clear about the job and how it will be measured 3. Confident they are supported in their role 4. Know they are valued 5. Be inspired ©2014 Papillon & Partners B.V.
  14. 14. Employees also believe… ©2014 Papillon & Partners B.V.
  15. 15. Immediate Boss: Most influential in orcestrating the 5 factors ©2014 Papillon & Partners B.V.
  16. 16. Case for Coaching: Saratoga Institute Saratoga Institute In a study of 19,700 people – exiting employees & their bosses 85% of bosses said that their former employees left for more compensation and opportunity. 80% of exiting employees said they left because of poor relationship, poor development and poor coaching from the boss. ©2014 Papillon & Partners B.V.
  17. 17. Information doesn’t change people; Motivating them to action does ©2014 Papillon & Partners B.V.
  18. 18. To Maximize Productivity Leaders Align: JOB SATISFACTION JOB CONTRIBUTION ‘I like my work & do it well’ ‘I help the organization achieve it’s goals’ ©2014 Papillon & Partners B.V.
  19. 19. Your Job: Float Their Iceberg Higher ©2014 Papillon & Partners B.V.
  20. 20. Benefits Of Coaching INDIVIDUAL  Learn to solve own problems  Improve interpersonal skills  Identify and act on own development needs  Greater self confidence and self esteem  Be more positive and assertive  Greater self awareness  Gain new perspectives and ways of thinking  Acquire new skills & abilities  Develop adaptability for change  Improve work / life balance  Reduce stress levels ORGANIZATION   Improve productivity, quality, customer service   Gain increased employee commitment and retention   Demonstrate commitment to employees: developing them & improving skills   Support newly promoted employees   Change culture of org – less toxicity   Support other training initiatives ©2014 Papillon & Partners B.V.
  21. 21. Seven Opportunities to Coach 1. Building Skills 2. Moving Projects Forward 3. Solving Problems 4. Developing Careers 5. Overcoming Conflicts 6. Re-motivating 7. Brainstorming ©2014 Papillon & Partners B.V.
  22. 22. Key Coaching Skills ©2014 Papillon & Partners B.V.
  23. 23. ©2014 Papillon & Partners B.V.
  24. 24. Creating A Coaching Culture at DSM Dyneema •  DSM understands change •  A Champion in Transformation, Change & Innovation •  Transformation from Coal Mining  Chemicals  Fine Chemicals  Life Sciences & Materials Sciences ©2014 Papillon & Partners B.V.
  25. 25. Creating A Culture Coaching Culture Master Classes for all employees: - Active Listening - Giving & Receiving Feedback - Building Trust Based Relationships ©2014 Papillon & Partners B.V.
  26. 26. Elizabeth van Geerestein   Passionate about people, potential, purpose   Email: evg@papillonpartners.com   Web: www.papillonpartners.com www.leaderascoach.nl www.yourvoiceispower.nl Elizabeth van Geerestein PhD MBA 26 ©2014 Papillon & Partners B.V.
  27. 27. Passionate about Purpose ~ Passionate about Potential www.leaderascoach.nl www.yourvoiceispower.nl www.papillonpartners.com 27 ©2014 Papillon & Partners B.V.

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