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HR Florida                                                            Motivating the Millennials
August 29, 2011                                                                Dr. Bob Nelson




                                                                
              Motivating the Millennials
        HR Florida presents




                                               with Bob Nelson, PhD




                                Meet Bob Nelson, PhD
                               President, Nelson Motivation Inc.
                               Co-Founder, Recognition
                                 Professionals International
                               New York Times / Wall St. Journal
                                 Best-selling Author




                                                                                              1
HR Florida                                                                          Motivating the Millennials
August 29, 2011                                                                              Dr. Bob Nelson




               Dr. Bob!
               D B b!




                                                                             
                Motivating the Millennials

                        Profile of the Millennials
                        Key Influences & Events
                        Millennial Work Attributes
                        Motivating the Millennials
                        Questions & Answers




                    The Millennials Are Coming

              Generation                 Age          % Workforce
               Traditionalists          (67+)                  4
               Baby Boomers            (47 - 66)              37
               Generation X            (27 - 46)              44
               Millennials             (18 - 26)              14




                                  50 MM Gen Xers      44 MM Millennials are here;
        70 MM Boomers retiring
                                 can’t replace them   46 MM more are coming




                                                                                                            2
HR Florida                                                  Motivating the Millennials
August 29, 2011                                                      Dr. Bob Nelson




          “ 76% of younger workers plan to find a
            new job as the economy improves
                                    improves.
                                                      ”
                                — Harvard Business Review
                                  Fall issue, 2010




                       Do You Know Me?




           MILLENNIAL MAN




                                                                                    3
HR Florida                                                   Motivating the Millennials
August 29, 2011                                                       Dr. Bob Nelson




            D.O.B.        1980-2000
            Height        As far as I think I can go
            Weight        I matter and what I do matters
            Address       Upscale, and wanting to move up
            Education     The best in history
            Tools         All the latest high-tech
            Connection    Instant, variety of modes
            Other         Optimistic, socially responsible




                        The Millennials Speak




                     The Millennials Speak




                                                                                     4
HR Florida                                                                       Motivating the Millennials
August 29, 2011                                                                           Dr. Bob Nelson




                           Key Influences
                                         PARENTS
                                       Loving, Sheltering
                                       Helicoptering, Clinging
                                       P
                                        Pressure to Learn, Succeed
                                                 t L       S     d
                                       No Limits, No Boundaries
                                       Close Relationships (90%)
                                       Congruent Values




                            TECHNOLOGY
          iAnything            Texting, IM              Facebook




       75% have a profile on Facebook 44% read blogs 76% use instant messaging




                                                                                                         5
HR Florida                                           Motivating the Millennials
August 29, 2011                                               Dr. Bob Nelson




                              PEERS
                             Active in Teams
                              Throughout Childhood

                             Constant Contact Via
                              Cell Phone and IM

                             Peer Influence
                              and Pressure




                  Cultural Influences




                                                                             6
HR Florida                                               Motivating the Millennials
August 29, 2011                                                   Dr. Bob Nelson




          Events Shaping the Millennials
                     1991                     1999
          1991                 1999




           9/11/01
                                       2011
                            2008




                                                     
            Millennial Work Attributes




                     On Expectations




                                                                                 7
HR Florida                            Motivating the Millennials
August 29, 2011                                Dr. Bob Nelson




                    On Expectations




                  On Working Hours




                   On Working Hours




                                                              8
HR Florida                                              Motivating the Millennials
August 29, 2011                                                  Dr. Bob Nelson




                  On Authority




                      On Authority




                  Millennial Work Attributes
                  Upsides
                     Techno wizards
                     Quick Learners
                     Resourceful
                     Hardworking, high achieving

                  Downsides
                   Inflated opinion of themselves
                   Overconfident, especially given
                      limited experience
                   Need instant and ongoing feedback
                   Need to be challenged




                                                                                9
HR Florida                                                      Motivating the Millennials
August 29, 2011                                                          Dr. Bob Nelson




                                                            
          What Millennials Want in a Job




                                                            
          What Millennials Want in a Job

            Career Advancement Opportunities (55%)
            Salary (52%)
            Interesting & Challenging Work (42%)
            Benefits (30%)
            Training/Mentorship (27%)


                      I Love Rewards Class of 2001 Survey




                                                            
           How to Motivate Millennials

                    Work Direction
                    Personal Development
                    Social Interaction
                    Feedback
                    Meaningful Rewards




                                                                                       10
HR Florida                                                    Motivating the Millennials
August 29, 2011                                                        Dr. Bob Nelson




                       Work Direction

           Keep them engaged

           Give general structure
             to work within, but allow
             their imprint

           Ask for and use their ideas




                  Personal Development


          Think long-term; connect
           them t the future
           th   to th f t
          Be a mentor & a coach
          Provide opportunities to
           learn and grow




                    Social Interactions


                                       Allow team work
                                         assignments

                                       Provide socializing
                                         opportunities




                                                                                     11
HR Florida                                                       Motivating the Millennials
August 29, 2011                                                           Dr. Bob Nelson




                          Feedback

                                Provide frequent feedback
                                  based on their performance.

                                Provide context for how their
                                  contributions relate to the
                                  team, organization, customer
                                  and society.

                                Be authentic.




         Use a proven online rewards and recognition platform




                                                                                        12
HR Florida                                                       Motivating the Millennials
August 29, 2011                                                           Dr. Bob Nelson




         Use a proven online rewards and recognition platform




                  Meaningful Rewards

            Creative           Varied           Personalized




                                                           
            How to Motivate Millennials


                                   Keep Them Challenged
                                   Personally Coach
                                   Create Social Interactions
                                   Frequent Feedback
                                   Meaningful Rewards




                                                                                        13
HR Florida                                               Motivating the Millennials
August 29, 2011                                                   Dr. Bob Nelson




                        Questions?
              Bob Nelson, Ph.D. bobrewards@aol.com
                         1 (800) 575-5521
                  www.nelson-motivation.com


                   Speaking & Consulting Services
                   Resources, Articles & Assessments
                   Best Product & Bulk Book Discounts
                   Free Tip-of-the-Week Registration




             Conference Special: 2 books for $10!




                                   +



                  Visit: www.ubuntuthebook.com
                        or call 1‐800‐575‐5521




                                                                                14
HR Florida             Motivating the Millennials
August 29, 2011                 Dr. Bob Nelson




          Thank You!




                                              15

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Nelson - Class of 2011: Motivating the Millennials

  • 1. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson  Motivating the Millennials HR Florida presents with Bob Nelson, PhD Meet Bob Nelson, PhD  President, Nelson Motivation Inc.  Co-Founder, Recognition Professionals International  New York Times / Wall St. Journal Best-selling Author 1
  • 2. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson Dr. Bob! D B b!  Motivating the Millennials  Profile of the Millennials  Key Influences & Events  Millennial Work Attributes  Motivating the Millennials  Questions & Answers The Millennials Are Coming Generation Age % Workforce Traditionalists (67+) 4 Baby Boomers (47 - 66) 37 Generation X (27 - 46) 44 Millennials (18 - 26) 14 50 MM Gen Xers 44 MM Millennials are here; 70 MM Boomers retiring can’t replace them 46 MM more are coming 2
  • 3. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson “ 76% of younger workers plan to find a new job as the economy improves improves. ” — Harvard Business Review Fall issue, 2010 Do You Know Me? MILLENNIAL MAN 3
  • 4. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson D.O.B. 1980-2000 Height As far as I think I can go Weight I matter and what I do matters Address Upscale, and wanting to move up Education The best in history Tools All the latest high-tech Connection Instant, variety of modes Other Optimistic, socially responsible The Millennials Speak The Millennials Speak 4
  • 5. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson Key Influences PARENTS  Loving, Sheltering  Helicoptering, Clinging  P Pressure to Learn, Succeed t L S d  No Limits, No Boundaries  Close Relationships (90%)  Congruent Values TECHNOLOGY  iAnything  Texting, IM  Facebook 75% have a profile on Facebook 44% read blogs 76% use instant messaging 5
  • 6. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson PEERS  Active in Teams Throughout Childhood  Constant Contact Via Cell Phone and IM  Peer Influence and Pressure Cultural Influences 6
  • 7. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson Events Shaping the Millennials 1991 1999 1991 1999 9/11/01 2011 2008  Millennial Work Attributes On Expectations 7
  • 8. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson On Expectations On Working Hours On Working Hours 8
  • 9. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson On Authority On Authority Millennial Work Attributes Upsides  Techno wizards  Quick Learners  Resourceful  Hardworking, high achieving Downsides  Inflated opinion of themselves  Overconfident, especially given limited experience  Need instant and ongoing feedback  Need to be challenged 9
  • 10. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson  What Millennials Want in a Job  What Millennials Want in a Job  Career Advancement Opportunities (55%)  Salary (52%)  Interesting & Challenging Work (42%)  Benefits (30%)  Training/Mentorship (27%) I Love Rewards Class of 2001 Survey  How to Motivate Millennials  Work Direction  Personal Development  Social Interaction  Feedback  Meaningful Rewards 10
  • 11. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson Work Direction  Keep them engaged  Give general structure to work within, but allow their imprint  Ask for and use their ideas Personal Development  Think long-term; connect them t the future th to th f t  Be a mentor & a coach  Provide opportunities to learn and grow Social Interactions  Allow team work assignments  Provide socializing opportunities 11
  • 12. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson Feedback  Provide frequent feedback based on their performance.  Provide context for how their contributions relate to the team, organization, customer and society.  Be authentic. Use a proven online rewards and recognition platform 12
  • 13. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson Use a proven online rewards and recognition platform Meaningful Rewards Creative Varied Personalized  How to Motivate Millennials  Keep Them Challenged  Personally Coach  Create Social Interactions  Frequent Feedback  Meaningful Rewards 13
  • 14. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson Questions? Bob Nelson, Ph.D. bobrewards@aol.com 1 (800) 575-5521 www.nelson-motivation.com  Speaking & Consulting Services  Resources, Articles & Assessments  Best Product & Bulk Book Discounts  Free Tip-of-the-Week Registration Conference Special: 2 books for $10! + Visit: www.ubuntuthebook.com or call 1‐800‐575‐5521 14
  • 15. HR Florida Motivating the Millennials August 29, 2011 Dr. Bob Nelson Thank You! 15