Tw2947 stuart understanding shm_final
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Tw2947 stuart understanding shm_final Presentation Transcript

  • 1. © Copyright 2012 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice.
  • 2. UnderstandingSHMThe New Service Health Management Module from IMCChris Young, Solutions ArchitectLes Stuart, Global Product Line ManagerJune 2012© Copyright 2012 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice.
  • 3. AgendaIntroduction to HP’s IMCThe problemIntroduction to SHMLive demoRaving applause5 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 4. The Problem - Managing pieces - Not systems6 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 5. HP Service Health Manager Link KPI (delay, jitter) Network Service Model Performance KPI Configuration KPI Alarm KPI Traffic KPI Server KPIKPI CPU is running at full load? Configuration exception? Link down? User traffic App performance Interface bandwidth is Agent need to upgrade? Attack? Application traffic DB performance insufficient ?KQI Network availability Link availability The average recovery Application time of service fault response time More… 1. Network service assessment reportBusiness model 2. Failure root cause analysis and positioning 3. Trend analysis, quality deterioration prediction7 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 6. Understanding KQIs and KPIsDevice KQI System KQI• CPU Utilization KPI • (R1 dKQI)+ (R2 dKQI) +…• Memory Utilization KPI • ….• Bandwidth Utilization KPI• Alarm Condition KPI• Temperature KPI• Response TimePath KQI• Bandwidth Utilization KPI − R1+R2+R3+…• NQA Measurement KPI − Latency R1 to R3 − Jitter R1 to R3• Interface tatistics KPI − Packet drops per interface8 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 7. Tools to Help Our Clients• Read about the FlexNetwork Architecture• Learn about Virtual Application Networks• Discover Intelligent Management Center• Read more on FlexFabric• See more about FlexCampus BYOD for education and healthcare• Learn how to simplify communication with FlexBranch• View the HPN Portfolio Matrix Guide• Learn about networking services from HP Technical Services• Learn about networking career certifications from HP ExpertONE9 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 8. Thank you© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.