The challenge of mobility: meeting the consumer benchmark
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The challenge of mobility: meeting the consumer benchmark

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In this session, we will discuss the new challenge for enterprise IT: meeting the consumer benchmark. Thanks to the proliferation of high-quality consumer services, employees now expect more from ...

In this session, we will discuss the new challenge for enterprise IT: meeting the consumer benchmark. Thanks to the proliferation of high-quality consumer services, employees now expect more from their enterprise mobile experience. Consequently, IT is challenged to meet and exceed those expectations while maintaining its commitment to the business. By using HP’s mobility framework, companies can meet this challenge and focus their mobility transformation efforts on the most critical areas.

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    The challenge of mobility: meeting the consumer benchmark The challenge of mobility: meeting the consumer benchmark Presentation Transcript

    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Thechallengeofmobility: meetingtheconsumer benchmark Jordan Whitmarsh / June 12, 2013
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.3 IT Transformation and Digitization Trillions of things Definition of the 3rd Platform: • The next technology platform, for growth and innovation is built upon mobile devices and apps, cloud services, mobile broadband networks, Big Data analytics, and social technologies • This platform will allow high- value and vertically focused solution via a mash up of the most disruptive technology within Cloud Services, Mobile, Social and Big Data 3rd platform 2nd platform 1st platform Millions of … services information content apps experiences Billions of users CIO’s LOB’s SMBs SPs Consumers Enterprises Emerging markets Intelligent Industry Solutions Mobile Devices & Apps Big Data / AnalyticsCloud Services Mobile Broadband Social Business Hundreds of Millions of users PC LAN / Internet Client / Server Tens of Thousands of Apps Millions of users Thousands of Apps Mainframe Terminal Source IDC: IT Transformation and Digitization State of IT and the Need for Better Systems – June 2012
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.4 Main Value: Enable IT Services Main Value: Generate Business Value Main Value: Enhance Productivity 3 disrupting influences for Enterprise IT • Agility • Flexibility • Cost reduction • New services Creation • Differentiator & value creation • Business Control • Connect end-users to services • Social & Professional Collaboration • Connected Enterprise Cloud Mobility + SocialBig Data
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.5 Tip of the iceberg BYOD - Disrupting Trend “The business (prosumer) has been driving the device agenda, forcing the introduction of less secure platforms and non-enterprise grade cloud services”
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.6 Two sides of the same coin Mobility and Cloud Optimizing the delivery of ALL IT services New engagement for consuming ALL IT services Mobility is driving IT services to the cloud; Cloud is fueling the adoption of mobility CloudCloud Mobility + Social
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.7 IT is currently reacting … How to remain relevant in the mobility era? Pressure on IT The business has been driving the device agenda, forcing the introduction of less secure platforms and non-enterprise grade cloud services Ease of access to applications Collaboration services Real time voice & video services Data sharing services Messaging services These services are universal and free … Consumer productivity Leading to …..
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.8 IDC - Worldwide Services – Market Analysis Perspective (MAP) 2012-13 What’s on the mind of IT Managers 1. IT consumerization “BYOD” 2. Cloud 3. Big data 4. Security and governance IT’s role is changing as IT becomes increasingly more critical to the fabric of the business • Is IT up to the challenge? • Does IT bring all the needed skills? Q: Can Enterprise IT close the gap on the “Consumer Benchmark”? 5. Maintaining relevance
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.9 The “pressure gap” Mobility and Consumerization Consumer Experience Enterprise Experience “Universal access, always connected, self service, immediate, no barriers” “Siloed access, legacy connectivity, request based access, VPN’s” Pressure on IT FREE
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.10 Geo-aware, app model +Mouse, Application Model Constant movement across a spectrum Future End User Productivity “Seamless context switch between identities / devices / apps / applications” Action Creation OS Market Share Touch-centric Always Connected Wi-Fi Connected Keyboard-centric
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.11 The mission statement: Foundation for Mobility
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. “Mobileisthenewfaceof engagement,CIOsMustPlanNow ForNewSystemsOfEngagement” Forrester Research, Inc. “MOBILE IS THE NEW FACE OF ENGAGEMENT – An Information Workplace Report” Feb 2012
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.13 TRANSFORMATION NEW IT Solutions Infrastructure Strategy. Why? CURRENT Plan, Migrate & Transform RE-optimize Desired State (TO-BE) VALUE OF CHANGE Most Likely Future Manage Project, Change, Quality, Architecture, Governance and Benefits Realization Create a Strategy & Execute with Roadmap Sub-projects
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.14 Mobility Transformation Experience Workshop Build an Actionable Strategy One day workshop Key Stakeholders from IT and the business Slide free Life Sized panels Fully interactive and immersive Facilitated by HP experts
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.15 (minimum 9m x 6m) Room Layout – Large Room is needed Whiteboard Panels ©2013 Hewlett Packard Ltd. Content Panels SWOT Analysis Accelerate Productivity Enable Communities Transformation Deliver Connectivity Roadmap Improvements Bottlenecks Setting the Scene Unlock Productivity Transformation Initiative
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.16 Your experience and outcomes Mobility Transformation Experience Workshop Walk through a Mobility Transformation Build your ideas with HP experience Define a unified vision for Mobility Obtain stakeholder buy-in Identify strategic objectives and quick wins Outcomes • Workshop note summary • The high level roadmap for your mobility initiative • Your transformation initiative definition • Outcomes presentation
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.17 Customer Feedback Mobility Transformation Experience Workshop • …. “HP is the only supplier talking at this level – everyone else is talking tactical!” Global Logistics • “Optimizing our enterprise for new desktop and mobile application delivery models was a big undertaking that required strategic guidance and actionable next steps. In one day, versus weeks, the HP Mobility Transformation Experience Workshop helped us gain clarity and alignment on our mobility initiative and develop a roadmap to help us achieve our business goals.” Airline • “The workshop itself was very comprehensive; covered as many points as I can imagine from looking for a strategy for the future which is my goal… I got more than I expected. We got a useful roadmap which will help us going forward” Financial Institution
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.18 Learn more about this topic Use HP Autonomy’s Augmented Reality (AR) to access more content 1. Launch the HP Autonomy AR app* 2. View this slide through the app 3. Unlock additional information! *Available on the App Store and Google Play
    • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Thankyou