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  • Slide Objective:Discuss the status quo of enterprise communications, and then present the Microsoft vision for Unified Communications.Note: This slide has a build and has been designed to be presented in two parts to allow for a discussion on the “today” state (initial build) and the “vision” state (build after mouse click).Initial Build—Communications Today, Talking Points:Technology has brought us a very long way in terms of how we communicate in the business world. Email, telephones, IM, and conference calling enable us to do things today that were unthinkable 20 years ago. But as these technologies have evolved, they have done so independently, in parallel with one another, creating communication silos. These independent silos have led to redundancies and inefficiencies for both the end user and the administrator. It has become difficult and expensive to maintain them and to ensure each is in compliance with business and government regulations.For most companies today, telephony, email, IM, audio conferencing, video conferencing, Web conferencing, and voice mail all live in their own disconnected silos. Each has evolved a separate operating platform—often with proprietary third-party technology—separate authentication, separate administration, and separate storage and compliance. This comes with a huge price tag and an equally large headache for the end user, who has to remember separate phone numbers, account names, and passwords. Plus, these users have limited communication with each device—for example, not being able to make audio calls from their computers. Ultimately, their communication is disconnected, and their collaboration and innovation are hindered.Final Build—The Microsoft Unified Communications Vision, Talking Points:Microsoft UC reduces complexity by putting people at the center of the communications experience. Our goal is to integrate all the ways we contact each other in a single environment—using a single identity, presence, and inbox—while providing organizations with the power to choose how they provision those services—whether on their own premises, as cloud services, or in a hybrid fashion.
  • Gartner research supports need for change
  • HP and Polycom deliver customers an open, standards-based rich media solution that mitigates the risk and cost of change when it needs to adapt to new business requirements, providing investment protection and business agility to extend video collaboration to any device over a low latency, high performance unified wired and wireless network. HP FlexNetworkHP FlexNetwork - single architecture from data center core to branchFlexBranch – network functionality with services for application deliveryFlexCampus – converges wired and wireless networks for rich mediaFlexFabric – converges and secures datacenter networks, compute and storageSolutions run on HP severs and storageFor Rich Media Communications, Customers may be either a greenfield account (no video), existing H.323 video, or looking at Microsoft Lync. These are environments where Rich Media Communications can perform the best. Polycom Video solutions tested for HP Polycom Rich Media Communications include: Real Presence Room and DesktopHDX series conference rooms; Desktops: Executive, clients, business media phonesPolycom CX seriesVoice and Video solutions optimized for Microsoft LyncRealPresence PlatformThe Polycom RealPresence Platform provides an open standards-based foundation for integrating the diverse UC applications and infrastructure in most enterprise environments—from video endpoints to mobile devices to UC communications infrastructure from Microsoft, IBM, BroadSoft, and Siemens, to name a few. In the interest of driving video ubiquity, the RealPresence Platform also interoperates with some proprietary systems, such as Cisco Telepresence products that use the TIP protocol. In addition, the RealPresence Platform, delivers the industry’s only true carrier-grade reliability and scale, supporting up to 75,000 device registrations and 25,000 concurrent sessions.HP Services and System IntegrationHP Network Consulting Services for video is a portfolio of services that helps ensure that the network can support successful deployment of video in yourorganization. These services focus on preparing the network to deliver the required video quality and availability, creating an optimized network environment thatsupports prioritized business demands, and planning for adherence to required network security policies, procedures, and business objectives.The Polycom RealPresence Platform is a fundamental element of the company’s unified communications portfolio, giving HP the ability to deliver interoperable, scalable, and secure video and voice collaboration solutions across complex, multi-vendor unified communications environments. As the single source of integration to converge disparate UC components—such as instant messaging, voicemail, video conferencing, web conferencing, and telephony—HP ensures ease-of-deployment across the customer’s enterprise with ongoing support and maintenance services.
  • Understand current network QoS configurationDiscovery QoS configurationClassifier, Behaviours and PoliciesInterfaces, VLANs policies applied toPolicy DefinitionClassifiers indentify data flowsBehaviours control data flowsPolicies map Data flow to BehavioursDeployment and AuditingApply polices network wideEnsures compliance to QoS policiesNetwork wide management of advanced Comware 5 QoSSLA Manager OverviewNQA analyzes network performancetest packets measure jitter, TCP connection delay etc….SLA Manager configures NQA across the networkDefinitions of Service Level and Typesincludes Voice, Video and NetworkSLA defined across the networkService Level + Service Type + DevicesAlarms when SLA thresholds are hitReports on SLA performanceAudits of SLA managementChecks SLA are configured
  • SBM has no hard limit on registered users and IP phonesInternal VoIP to VoIP calls require only minimal SBM processing during call setupSupports two PCIe x 4 slotsUp to two optional cards can be fitted in to each module – configurable onsiteOptional cards1 x T1/E1/J1 2 x T1/E1/J14 x T1/E1/J14 x FXO/FXS in pairs (i.e. four of one, or two of each)

Transcript

  • 1. © Copyright 2012 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice.
  • 2. Changing the Myth ofUnified CommunicationsMicrosoft Lync and HP NetworkingKowshik Bhat, Global Solutions Marketing, HPTom Sammons, Global Technical Marketing, HPDarryl Rowe, UC Voice Technology Specialist, MicrosoftJune 2012© Copyright 2012 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice.
  • 3. AgendaIndustry trendsCustomer challengesDesigning with Microsoft LyncUC solution building blockNetworking solutions for Microsoft LyncHP AppSystem for Microsoft LyncSummary3 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 4. Connect, Communicate and Collaborate Mobile phone Ad hoc conferencing Unified messaging Virtual workspace Conference phone Whatever Whatever Social networks you’re you’re using doing Enterprise search Fixed/mobile PC Wherever you are Video conferencing Instant messaging Branch office Home office Head office On the road In the air4 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 5. Future of CommunicationsCommunications today Instant Voice mail Video Telephony Web Email and Audio messaging conferencing conferencing conferencing calendar Instant Telephony and Unified Messaging voice mail Email and conferencing: User User calendaring audio, video, User User experience web experience experience experience Authentication User Authentication User Authentication User Authentication Administration experience Administration experience Administration experience Administration Storage Storage Storage Storage Authentication Authentication Authentication Administration Administration Administration Storage Storage Storage5 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 6. Apps Are Changing – Networks Must ChangeOver Nearly At least320M 400M 50Btablets will be sold by app capable mobile devices will connect to2015 devices today wireless networks by the year 2020Seeking instant access to Deliver enterpriseconnect and collaborate experience on personal Unified wired and devices wireless networks, and IT Gartner G00217137: iPad and Beyond: The Future of the Tablet Market, 2011 consumerization Gartner G00207476: Emerging Technology Analysis Gartner G00175764: Key Issues for Communications Strategies, 20106 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 7. Lync: Connecting the Past to the Present T1/PRI/Analog Internet PSTN 21st Century 20th Century7 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 8. Enabling Instant Collaboration across Corporations8 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 9. Supply Chain Example – Past Equipment Raw Transporter Packaging Supplier Materials E-mail POTS Company A Company B Company C Company D Voicemail Audio conference Web conferenceRetailer 1 Retailer 2 Retailer 3 Wholesale 1 Wholesale 2 Consumers expensive, slow, fragmented…9 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 10. Federated Supply Chain Example – Present Equipment Raw Presence Transporter Packaging E-mail supplier materials Voicemail POTS IM Internet VoIP Click to call Desktop video Company A Company B Company C Company D High end video Mobile AVW conference App sharing SharePointRetailer 1 Retailer 2 Retailer 3 Wholesale 1 Wholesale 2 Consumers cheaper, faster, unified10 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 11. Lync Architecture – Typical Deployment PIC Federated company Internet Remote users Exchange Lync edge Lync Edge Enterprise pool #1 email and UM Enterprise pool #2 Wide area network Survivable SIP Trunk gateway SIP Trunk Branch Survivable gateway Branch Legacy PBX Gateway PSTN11 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 12. Lync Architecture – Classic IPT Design Endpoints Monitoring Public IM IP endpoints QoE clouds Network Archiving Live CDR AOL perimeter Yahoo Data audio/ Routing Registration Remote video Location users SIP information Conferencing Active Application directory Registration & Call Control service IM/presence Access Enterprise pool Mediation Backend Federated Server Front-end server(s) SQL server businesses Gateway/SBA Gateway PSTN IP Conferencing (SIP-PSTN GW) Gateways Legacy & analog devices PRI or SIP Voicemail Legacy Endpoints12 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. PBX Exchange UM
  • 13. Lync Planning Tool13 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 14. Solution Building Blocks Services Design Program mgmt Deployment Integration Outsourcing Support & training End points Video collaboration Desktop video to conference room Presence VoIP Productivity applications UC platform Converged infrastructure FlexFabric FlexCampus FlexBranch FlexManagement14 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 15. Sample HP and Microsoft Deployment - 2,500 Usersbuildings (3) Campus Total port HQ HP 5500EI (10) 48G-PoE+ HP 5500 EI (10) 375/528 users/ports each HP 10508(1) 1,125 users total count = 3,580 500 Users HP Intelligent 48G 48G-PoE+ HP 10508(1) (1,580 ports total) (720 ports) Management Center 48G HP 5500EI (9) HP 5500EI (14) 48G-PoE+ 48G-PoE+ HP 10508 (1) 48G-PoE+ HP 10508(1) HP 5406zl (1) HP 6608 (1) HP 6608 (1) 48G 44G-PoE+Media gateway HP SBM HP SBM (as Gateway) PSTN PSTN WAN HP SBM HP MSR50-40 (1) HP SBM HP MSR30-20 (1) HP MSR30-40 (1) HP 5406zl (1) HP 5412zl (1) 44G-PoE+ HP SBM 144G-PoE+ Medium branch office (5) HP 5406zl (1) 68G-PoE+ Small branch office (5) 50 users 25 users Large branch office (5) 15 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 100 users
  • 16. HP Networking Capabilities Supporting UC • PoE/PoE+ for intelligent power • Plug-n-play LLDP-MED auto-configuration • High availability with Intelligent Resilient Framework (IRF) sub 50msec • 40 GbE with100GbE ready for video • ACL style QoS for advanced granular policies • Layered security (IPS, virus throttling, RF security)16 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 17. Managing QoS with HP IMC QoS Manager • Allow control of network • Prioritize key applications and traffic • Block, restrict non-business critical • Define, deploy, and audit policies network-wide SLA Manager • Configuration and monitor network-wide SLAs • Enforce defined service levels • Perform network quality analysis (NQA)17 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 18. HP 41xx IP Phones Electronic hook switch 360º viewing angle Optimized for Microsoft Lync for call indicator LED • 3.5“ high resolution color backlit LCD • Corporate contacts and voice mail integration • Superior audio quality with RT Audio codec • Hot-desking via PIN based user sign in Presence Network optimized features indicator • Dual Gigabit ports • Plug and play PC pairing with USB Ethernet port • IEEE 802.3af PoE Class2 support activity LEDs • LLDP-MED18 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 19. Survivable Branch Module for Microsoft Lync HP 5400/8200 zl series switch Survivability for Microsoft Lync deployments • Local PSTN backup on WAN failures Simplicity PSTN cards • T1/E1/J1 • Easy installation and deployment • FXO/FXS • Easy centralized management Cost Savings • Provides toll bypass and least cost calling • HP Network lifetime warranty (HDD 5 years)19 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 20. HP SBM Sizing GuidelinesTelephony usage profiles • Light: 1 PSTN channel for every 15 users • Normal: 1 PSTN channel for every 10 users • Heavy: 1 PSTN channel for every 5 users Usage in number of ports Branch Available PSTN modules Branch size Light Moderate Heavy • 1 port E1/T1/J1 (J9487A) segment • 2 port E1/T1/J1 (J9488A) Small 25-50 users 2-4 FXO Fractional E1 E1 • 4 port E1/T1/J1 (J9489A) Medium 51-250 users Fractional E1 E1 1-2x E1 • 4 port FXO (J9516A) • 4 port FXS (J9482A) Large 251-500 users E1 1-2x E1 2-4x E1 • 2 FXS+2 FXO (J9518A) Very large 501-1000 users 2x E1 2-4x E1 2x SBM20 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 21. UL Transforms Customer Relationship With real time collaboration Objective • Standardize and create collaborative real time interaction to deliver differentiated customer service HP solution • Deploy enterprise wide UC platform integrated with UL virtual workplace • Integrated best-in-class offering from Microsoft, Avaya and HP • Reduce risk, cost and time to deploy with HP services Business benefits • Optimize 68 labs and testing/certification centers across 102 countries • Enhance and accelerate employee-customer collaboration • Streamlined IT operations and replaced 23 PBX with centralized infrastructure21 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 22. Complete Lync Solution – HP AppSystem Core system: HP Rack and Hardware • Built via HP Factory Express • Targeting 3000 users • PSTN Connectivity enabled by ACME Packet or Audiocodes HP Technology Services • Network readiness assessment for UC • Network consulting to connect the AppSystem to the client’s network • HP VoIP and UC enablement expertise to integrate and deploy • HP Support services Core system plus video: HD video conferencing bridge from Polycom What’s not included: Microsoft Lync licenses, end point devices, branch office deployments22 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 23. Simplifying Deployments - HP Services for Microsoft Lync Plan Build Consume Microsoft Lync Technology Transformation Strategic Experience architecture Design and Deploy Training and Workshop services MOC Strategy Assess Design Implement Integrate Operate Centralized/SIP Trunking VoIP enablement Enterprise Cloud Services - UC Assessment Microsoft Lync Migration, Unified Communications Business UC enablement Training benefits Network readiness integration Voice messaging services Unified Communications assessment for UC Management of Services Web collaboration enablement change for UC Video collaboration enablement HP Always On Support HP AppSystem for Microsoft Lync UC Business Value Analysis Services UC Design and Deploy Services UC Integrate and Operate Services23 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 24. Let’s Hear from Customers Using Microsoft Lync24 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 25. Summary SlideChanging the way organization communicate and collaborate Instant Telephonyand Unified messaging • Microsoft Lync connects past with the present voice mail Email and conferencing: calendaring audio, video, web • Federation enables true UC&C • Network strategy is essential Authentication • HP FlexNetwork propels Lync deployments Administration Storage Compliance Visit HP Networking booth to see the UC solution live!25 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 26. Tools to Help our Clients• Define your Lync architecture with Lync Planning Guide• Utilize Lync Planning Tool• Download survivable branch communications module solution brief• Read the datasheets of HP Lync optimized phone26 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 27. Find Out More Attend these sessions Visit these demos • TB2380 - Transitioning your network from • FlexBranch - Converged Network and EIGRP to OSPF, Wednesday 2:45-3:30pm Services , Demo# HC • BB2371 - 50 billion devices will connect to • HP Networking Consulting and Services: your network by the year 2020…are you Simplify Network Modernization, Demo# ready? Thursday 10:00-10:45am KG Your feedback is important to us. Please take a few minutes to complete the session survey.27 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 28. Q&A© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 29. Thank you© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.