Software for a New Style of IT

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What applications will need to support the massive changes affecting our datacenters? How will we create applications? How can we maximize our use of information and of cloud? How do we make secure …

What applications will need to support the massive changes affecting our datacenters? How will we create applications? How can we maximize our use of information and of cloud? How do we make secure and private the data we create in this new world?

Author : Mike Shaw

More in: Technology , Business
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  • Welcome. My name is ( ) . I’d like to spend a few minutes with you today giving you the big picture view of HP Software--the types of customer problems we’re focused on solving and where we’re investing our R&D dollars to innovate.We’ll also share a few customer case studies along the way to give you a sense of how customers are applying our products and the ROI they’re seeing.
  • For any organization, one of the key processes it must get right is its ability to take and an idea and make it into reality, almost always, as quickly as possible. And once it is reality, we need to capitalize and maximize on the idea.We believe that information, focus, applications and security are key components in this “ideas -> reality -> capitalize” process -Information allows us to find new ideas, and it helps us capitalize on ideas once they have become realityFocus allows us to use IT to create differentiationApplications are one of the “weapons of choice” in fighting our competitors or better serving our customersAnd increasingly, we can’t do any of the above unless we can be sure that the information we have is secure and that its privacy is being handled correctlyLet’s now look at each of these areas in turn. We’ll detail how we expect each area to evolve towards 2020, and we’ll look at what we therefore need to put in place.
  • For any organization, one of the key processes it must get right is its ability to take and an idea and make it into reality, almost always, as quickly as possible. And once it is reality, we need to capitalize and maximize on the idea.We believe that information, focus, applications and security are key components in this “ideas -> reality -> capitalize” process -Information allows us to find new ideas, and it helps us capitalize on ideas once they have become realityFocus allows us to use IT to create differentiationApplications are one of the “weapons of choice” in fighting our competitors or better serving our customersAnd increasingly, we can’t do any of the above unless we can be sure that the information we have is secure and that its privacy is being handled correctlyLet’s now look at each of these areas in turn. We’ll detail how we expect each area to evolve towards 2020, and we’ll look at what we therefore need to put in place.
  • Our point of view simply stated is that to realize your ideas, you need the best information and applications delivered quickly and securely, whether traditionally, mobile or in the cloud.You should be able to get answers in real-time from all of your information.You should be able to automate to execute more agilelyAnd you should be able to continuously improve by applying best practices and measurement.In short, you need performance systems.
  • For any organization, one of the key processes it must get right is its ability to take and an idea and make it into reality, almost always, as quickly as possible. And once it is reality, we need to capitalize and maximize on the idea.We believe that information, focus, applications and security are key components in this “ideas -> reality -> capitalize” process -Information allows us to find new ideas, and it helps us capitalize on ideas once they have become realityFocus allows us to use IT to create differentiationApplications are one of the “weapons of choice” in fighting our competitors or better serving our customersAnd increasingly, we can’t do any of the above unless we can be sure that the information we have is secure and that its privacy is being handled correctlyLet’s now look at each of these areas in turn. We’ll detail how we expect each area to evolve towards 2020, and we’ll look at what we therefore need to put in place.
  • In order to make investment decisions today, you need a view of what the world and business will look like in the future. From this, you can figure out the technology you will need to support that world. HP’s vision for 2020 is broken down into chapters – one for the Enterprise as a whole, one for the CIO, one for application development, and so on.How did we get to our vision – it a triangle of three sourcesHP Labs – HP Labs does fundamental research into world and technology of the future. Business units – HP has 300,000 employees, many of whom are customer facing, many of whom are thinking about the future as part of their jobsCommunity, and this is unique. Example of “community power” – Employee 20/20 chapter. We didn’t plan a Employee 20/20 chapter, but the community essentially wrote one for us!!
  • You can read today about software-defined data centers, and HP is continuously innovating incredible technology to equip you to take advantage of this trend, but I’d like to make an even bigger point, and that is you will be seeing “Software-defined everything” in the near future.Consider a couple of points:A high-end Mercedes now contains 100,000 lines of codeAlan Mullaly (pronounced Muh-LAH-Lee), CEO of Ford Motor, was recently quoted as saying “At Ford, we don’t build cars, we deliver computers and software wrapped in sheet metal—and we differentiate based on the user experience we provide.”Increasingly everything is connected – software in the device and smart clouds/compute on the backend.But what’s happening in parallel is that consumer expectations – thanks to mobile apps – are changing rapidly. We don’t want to wait for new features and capabilities – we expect them to be delivered instantly. As you see from this chart, Enterprises IT leaders are seeing a similar trend – the need to move from a world where we might have updated an app 4x in a year (2010), to 2016 where we’re seeing updates 3x month, or 2020 where we’re seeing updates every 3 days. This represents an enormous sea change for our Application and IT Operations professionals…At the end of the day those who can get there will be at the forefront of user experience and delivering what their customers, employees and partners actually want.More detail below:We believe one of the key “weapons of choice” for beating competition in 2020 will be applications (if you are in public service, the better the app, the more happy your “customers” will be)Apps everywhere – arrays of sensors, smart devices (the “internet of things”), in the back of car seats, shopping trolleysMulti-screen (smartphone, tablet, laptop, smart TV, back of car seat, air-plane) will become key – with a transfer of context as you switch from device to deviceIf competitors fight thru applications, the pace of change of apps will only increase. HP’s own research has found that customer expect a 120X increase in the rate of release of applications. What do we therefore need?Our dev and test systems need to ensure our “weapons are well sharpened” – performing well, multi-device, etc.The current idea that you dev, wait, test, wait (a long time) and then release, just won’t work in 2020. We need to think “continuous development”. This is NOT just a technological thing – we need to change objectives and maybe, even organizational structures We believe there will be “anchoring, planet applications” like the core HR system or FaceBook or Evernote, and around it, a whole range of “satellites” – apps, integrations and data analyses. This will apply both to consumer apps (it already does with FaceBook, Spotify and Evernote, for example), but also to business apps like, maybe, “HR2020” – the world’s leading HR and payroll SaaS service (made up name !!)In 2020, IT won’t built as many apps as it does today. There will be millions of apps “out there”. BUT, many of these won’t be safe. One of IT’s key roles will be in choosing the anchoring planet apps, and then putting into the Enterprise App Store those apps, integrations and data analyses that are “safe”. A safe Enterprise App Store entry is “good to the corporate data” – doesn’t hurt it, doesn’t create lots of unrelated copies of it.
  • You can read today about software-defined data centers, and HP is continuously innovating incredible technology to equip you to take advantage of this trend, but I’d like to make an even bigger point, and that is you will be seeing “Software-defined everything” in the near future.Consider a couple of points:A high-end Mercedes now contains 100,000 lines of codeAlan Mullaly (pronounced Muh-LAH-Lee), CEO of Ford Motor, was recently quoted as saying “At Ford, we don’t build cars, we deliver computers and software wrapped in sheet metal—and we differentiate based on the user experience we provide.”Increasingly everything is connected – software in the device and smart clouds/compute on the backend.But what’s happening in parallel is that consumer expectations – thanks to mobile apps – are changing rapidly. We don’t want to wait for new features and capabilities – we expect them to be delivered instantly. As you see from this chart, Enterprises IT leaders are seeing a similar trend – the need to move from a world where we might have updated an app 4x in a year (2010), to 2016 where we’re seeing updates 3x month, or 2020 where we’re seeing updates every 3 days. This represents an enormous sea change for our Application and IT Operations professionals…At the end of the day those who can get there will be at the forefront of user experience and delivering what their customers, employees and partners actually want.More detail below:We believe one of the key “weapons of choice” for beating competition in 2020 will be applications (if you are in public service, the better the app, the more happy your “customers” will be)Apps everywhere – arrays of sensors, smart devices (the “internet of things”), in the back of car seats, shopping trolleysMulti-screen (smartphone, tablet, laptop, smart TV, back of car seat, air-plane) will become key – with a transfer of context as you switch from device to deviceIf competitors fight thru applications, the pace of change of apps will only increase. HP’s own research has found that customer expect a 120X increase in the rate of release of applications. What do we therefore need?Our dev and test systems need to ensure our “weapons are well sharpened” – performing well, multi-device, etc.The current idea that you dev, wait, test, wait (a long time) and then release, just won’t work in 2020. We need to think “continuous development”. This is NOT just a technological thing – we need to change objectives and maybe, even organizational structures We believe there will be “anchoring, planet applications” like the core HR system or FaceBook or Evernote, and around it, a whole range of “satellites” – apps, integrations and data analyses. This will apply both to consumer apps (it already does with FaceBook, Spotify and Evernote, for example), but also to business apps like, maybe, “HR2020” – the world’s leading HR and payroll SaaS service (made up name !!)In 2020, IT won’t built as many apps as it does today. There will be millions of apps “out there”. BUT, many of these won’t be safe. One of IT’s key roles will be in choosing the anchoring planet apps, and then putting into the Enterprise App Store those apps, integrations and data analyses that are “safe”. A safe Enterprise App Store entry is “good to the corporate data” – doesn’t hurt it, doesn’t create lots of unrelated copies of it.
  • Let’s talk first about how we maximize the value that the business gets from informationThe number of sources of information is going to increaseTrillions of sensor arrays / smart devicesHuman interactions around products and servicesHigher definition transactional informationResulting in ... 44x more dataWhat will the business be able to do with all this data, provided, of course, that they can analyse is accurately and quickly enough?Insights that humans simply can’t see because there is too much data, or inter-relationships are too complex for humans. We’re already starting to see this – pharmaceutical companies are using data analysis to suggest research topicsReal-time mega-system automation – automated marketing campaigns, healthcare, managing mega cites. We’ll also see “micro-control” – the high resolution transaction data will allow us to do things like market at a community level, rather than, say, a country level. We will, however, only be able to do this automation if the analysis is real-timeWhat do we thus require?We need systems where the data is “sitting on top of the CPU”, flowing thru it for analysis. We’re already seeing a move to this with HP Labs’ memristor invention.
  • You can read today about software-defined data centers, and HP is continuously innovating incredible technology to equip you to take advantage of this trend, but I’d like to make an even bigger point, and that is you will be seeing “Software-defined everything” in the near future.Consider a couple of points:A high-end Mercedes now contains 100,000 lines of codeAlan Mullaly (pronounced Muh-LAH-Lee), CEO of Ford Motor, was recently quoted as saying “At Ford, we don’t build cars, we deliver computers and software wrapped in sheet metal—and we differentiate based on the user experience we provide.”Increasingly everything is connected – software in the device and smart clouds/compute on the backend.But what’s happening in parallel is that consumer expectations – thanks to mobile apps – are changing rapidly. We don’t want to wait for new features and capabilities – we expect them to be delivered instantly. As you see from this chart, Enterprises IT leaders are seeing a similar trend – the need to move from a world where we might have updated an app 4x in a year (2010), to 2016 where we’re seeing updates 3x month, or 2020 where we’re seeing updates every 3 days. This represents an enormous sea change for our Application and IT Operations professionals…At the end of the day those who can get there will be at the forefront of user experience and delivering what their customers, employees and partners actually want.More detail below:We believe one of the key “weapons of choice” for beating competition in 2020 will be applications (if you are in public service, the better the app, the more happy your “customers” will be)Apps everywhere – arrays of sensors, smart devices (the “internet of things”), in the back of car seats, shopping trolleysMulti-screen (smartphone, tablet, laptop, smart TV, back of car seat, air-plane) will become key – with a transfer of context as you switch from device to deviceIf competitors fight thru applications, the pace of change of apps will only increase. HP’s own research has found that customer expect a 120X increase in the rate of release of applications. What do we therefore need?Our dev and test systems need to ensure our “weapons are well sharpened” – performing well, multi-device, etc.The current idea that you dev, wait, test, wait (a long time) and then release, just won’t work in 2020. We need to think “continuous development”. This is NOT just a technological thing – we need to change objectives and maybe, even organizational structures We believe there will be “anchoring, planet applications” like the core HR system or FaceBook or Evernote, and around it, a whole range of “satellites” – apps, integrations and data analyses. This will apply both to consumer apps (it already does with FaceBook, Spotify and Evernote, for example), but also to business apps like, maybe, “HR2020” – the world’s leading HR and payroll SaaS service (made up name !!)In 2020, IT won’t built as many apps as it does today. There will be millions of apps “out there”. BUT, many of these won’t be safe. One of IT’s key roles will be in choosing the anchoring planet apps, and then putting into the Enterprise App Store those apps, integrations and data analyses that are “safe”. A safe Enterprise App Store entry is “good to the corporate data” – doesn’t hurt it, doesn’t create lots of unrelated copies of it.
  • For any organization, one of the key processes it must get right is its ability to take and an idea and make it into reality, almost always, as quickly as possible. And once it is reality, we need to capitalize and maximize on the idea.We believe that information, focus, applications and security are key components in this “ideas -> reality -> capitalize” process -Information allows us to find new ideas, and it helps us capitalize on ideas once they have become realityFocus allows us to use IT to create differentiationApplications are one of the “weapons of choice” in fighting our competitors or better serving our customersAnd increasingly, we can’t do any of the above unless we can be sure that the information we have is secure and that its privacy is being handled correctlyLet’s now look at each of these areas in turn. We’ll detail how we expect each area to evolve towards 2020, and we’ll look at what we therefore need to put in place.
  • You can read today about software-defined data centers, and HP is continuously innovating incredible technology to equip you to take advantage of this trend, but I’d like to make an even bigger point, and that is you will be seeing “Software-defined everything” in the near future.Consider a couple of points:A high-end Mercedes now contains 100,000 lines of codeAlan Mullaly (pronounced Muh-LAH-Lee), CEO of Ford Motor, was recently quoted as saying “At Ford, we don’t build cars, we deliver computers and software wrapped in sheet metal—and we differentiate based on the user experience we provide.”Increasingly everything is connected – software in the device and smart clouds/compute on the backend.But what’s happening in parallel is that consumer expectations – thanks to mobile apps – are changing rapidly. We don’t want to wait for new features and capabilities – we expect them to be delivered instantly. As you see from this chart, Enterprises IT leaders are seeing a similar trend – the need to move from a world where we might have updated an app 4x in a year (2010), to 2016 where we’re seeing updates 3x month, or 2020 where we’re seeing updates every 3 days. This represents an enormous sea change for our Application and IT Operations professionals…At the end of the day those who can get there will be at the forefront of user experience and delivering what their customers, employees and partners actually want.More detail below:We believe one of the key “weapons of choice” for beating competition in 2020 will be applications (if you are in public service, the better the app, the more happy your “customers” will be)Apps everywhere – arrays of sensors, smart devices (the “internet of things”), in the back of car seats, shopping trolleysMulti-screen (smartphone, tablet, laptop, smart TV, back of car seat, air-plane) will become key – with a transfer of context as you switch from device to deviceIf competitors fight thru applications, the pace of change of apps will only increase. HP’s own research has found that customer expect a 120X increase in the rate of release of applications. What do we therefore need?Our dev and test systems need to ensure our “weapons are well sharpened” – performing well, multi-device, etc.The current idea that you dev, wait, test, wait (a long time) and then release, just won’t work in 2020. We need to think “continuous development”. This is NOT just a technological thing – we need to change objectives and maybe, even organizational structures We believe there will be “anchoring, planet applications” like the core HR system or FaceBook or Evernote, and around it, a whole range of “satellites” – apps, integrations and data analyses. This will apply both to consumer apps (it already does with FaceBook, Spotify and Evernote, for example), but also to business apps like, maybe, “HR2020” – the world’s leading HR and payroll SaaS service (made up name !!)In 2020, IT won’t built as many apps as it does today. There will be millions of apps “out there”. BUT, many of these won’t be safe. One of IT’s key roles will be in choosing the anchoring planet apps, and then putting into the Enterprise App Store those apps, integrations and data analyses that are “safe”. A safe Enterprise App Store entry is “good to the corporate data” – doesn’t hurt it, doesn’t create lots of unrelated copies of it.
  • What we expect ... We talked about how “big data” and better analysis will give a very rich view of our customers. And wouldn’t criminals just love to get their hands on this information, on this pot of gold. We tend to think of hackers as relatively harmless students with too much time on their hands. The growth in crminal hackers after that pot of gold is massive - we need to stop their increased attentionsThere will be 2 billion more internet users in 2020. This is a huge increase in the number of people after breaking our securityIncreased attack surface – arrays of sensors and smart devices, most of which will phone home to a helper cloud service. Right now, the average smart device is woefully lacking in security.The security situation we find ourselves in is looking more and more like the human body. While we do have defences against attack, the human body knows that the bad guys will get thru. What we’ll thus need ...Breaches will happen – faster reactions to breachesVisibility across “mosaics of .. Affiliates and business process steps.Adaptive security – so many attacks, need to start behaving like human immune system and mutating our responses as the attack threats change
  • You can read today about software-defined data centers, and HP is continuously innovating incredible technology to equip you to take advantage of this trend, but I’d like to make an even bigger point, and that is you will be seeing “Software-defined everything” in the near future.Consider a couple of points:A high-end Mercedes now contains 100,000 lines of codeAlan Mullaly (pronounced Muh-LAH-Lee), CEO of Ford Motor, was recently quoted as saying “At Ford, we don’t build cars, we deliver computers and software wrapped in sheet metal—and we differentiate based on the user experience we provide.”Increasingly everything is connected – software in the device and smart clouds/compute on the backend.But what’s happening in parallel is that consumer expectations – thanks to mobile apps – are changing rapidly. We don’t want to wait for new features and capabilities – we expect them to be delivered instantly. As you see from this chart, Enterprises IT leaders are seeing a similar trend – the need to move from a world where we might have updated an app 4x in a year (2010), to 2016 where we’re seeing updates 3x month, or 2020 where we’re seeing updates every 3 days. This represents an enormous sea change for our Application and IT Operations professionals…At the end of the day those who can get there will be at the forefront of user experience and delivering what their customers, employees and partners actually want.More detail below:We believe one of the key “weapons of choice” for beating competition in 2020 will be applications (if you are in public service, the better the app, the more happy your “customers” will be)Apps everywhere – arrays of sensors, smart devices (the “internet of things”), in the back of car seats, shopping trolleysMulti-screen (smartphone, tablet, laptop, smart TV, back of car seat, air-plane) will become key – with a transfer of context as you switch from device to deviceIf competitors fight thru applications, the pace of change of apps will only increase. HP’s own research has found that customer expect a 120X increase in the rate of release of applications. What do we therefore need?Our dev and test systems need to ensure our “weapons are well sharpened” – performing well, multi-device, etc.The current idea that you dev, wait, test, wait (a long time) and then release, just won’t work in 2020. We need to think “continuous development”. This is NOT just a technological thing – we need to change objectives and maybe, even organizational structures We believe there will be “anchoring, planet applications” like the core HR system or FaceBook or Evernote, and around it, a whole range of “satellites” – apps, integrations and data analyses. This will apply both to consumer apps (it already does with FaceBook, Spotify and Evernote, for example), but also to business apps like, maybe, “HR2020” – the world’s leading HR and payroll SaaS service (made up name !!)In 2020, IT won’t built as many apps as it does today. There will be millions of apps “out there”. BUT, many of these won’t be safe. One of IT’s key roles will be in choosing the anchoring planet apps, and then putting into the Enterprise App Store those apps, integrations and data analyses that are “safe”. A safe Enterprise App Store entry is “good to the corporate data” – doesn’t hurt it, doesn’t create lots of unrelated copies of it.
  • For any organization, one of the key processes it must get right is its ability to take and an idea and make it into reality, almost always, as quickly as possible. And once it is reality, we need to capitalize and maximize on the idea.We believe that information, focus, applications and security are key components in this “ideas -> reality -> capitalize” process -Information allows us to find new ideas, and it helps us capitalize on ideas once they have become realityFocus allows us to use IT to create differentiationApplications are one of the “weapons of choice” in fighting our competitors or better serving our customersAnd increasingly, we can’t do any of the above unless we can be sure that the information we have is secure and that its privacy is being handled correctlyLet’s now look at each of these areas in turn. We’ll detail how we expect each area to evolve towards 2020, and we’ll look at what we therefore need to put in place.

Transcript

  • 1. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.Software for A New Style of IT :How software must change becauseof cloud, mobility, and big dataMike Shaw / Director Solution Marketing, HP SoftwareMay, 2013
  • 2. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.2owned datacenterPC and web clientscentral ITcloud for appsandinfrastructureagilitycontinuous deploymentmobilitybig dataunstructured dataThe Collision of Worlds
  • 3. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.3The business cares about turning Ideas intoOutcomesseeactunderstandseeunderstand
  • 4. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.4“To realize your ideas you need the best information andapplications delivered quickly and securely, regardlessof how theyre delivered—traditionally, mobile or in thecloud”George Kadifa, Executive Vice President, HP Software© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 5. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.5IT technologies that make Ideas to Outcomespossibleseeactunderstandseeunderstandengaging appssecuritycloudinformation
  • 6. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.6Where we see the world going
  • 7. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.7Applications as a competitive weapon• Engaging apps that helphumans• Apps everywhere• Multi-device• 30x increase in applicationreleases20104 per app201536 per app2020120 per app
  • 8. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.8Applications : Road to 2020auto-developmentcontinuous deploymententerprise app storessmart devicespersonal avatars
  • 9. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.9Maximize Information1IDC, The Digital Universe Decade , May 2010,44X more data1• Smart devices and sensorarrays• Human interactions• High definition transaction data20 TB 2 6 28,537 365x x x x2,499,841,200 TB=20 terabytes ofinformation perengine every hourTwin engineBoeingSix hour flightNYC to Los AngelesNumber of flightsin the US per dayDays in a year
  • 10. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.10Information : Road to 2020meaning from unstructured databig data storage and analysissensor data“in CPU” real-time insightscontrol of mega-systemsPhoto : Camera Obscurist
  • 11. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.11Cloud : IT Focus and Aggressive Innovationcore :differentiatesnon-core :genericnon-differentiating99% will you usemosaic applications by2020
  • 12. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.12Cloud : Road to 2020automationdigital supplier and data architecturenon-core apps to SaaSmosaic business processes & appsIT “into the business”
  • 13. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.13Security and PrivacyData privacyand informationbreachesRisk from use ofapps across publicand hybrid cloudIntermingling ofpersonal andbusinesstechnologyEXTREMELYCONCERNEDSOMEWHATCONCERNEDTOP SECURITYCONCERNS OF ITEXECS ABOUT2020• Big data creates bigger,juicier targets• 2 billion more internet users• Attack surface : 50 billionsmart devices, 2 trillionsensors
  • 14. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.14Security : Road to 2020code fortificationcentral security event correlationunified event analysis and visualizationprivacy controlsensor/smart devicesolid BYOD protection
  • 15. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.15Ideas to Maximized Outcomesseeact seeunderstand“To realize your ideas you need the best information and applicationsdelivered quickly and securely, regardless of how theyre delivered -traditionally, mobile or in the cloud”