Liz Roche - BW2092 - The top four CIO priorites and 12 ways to help your CIO sleep better at night

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HP Expert: Liz Roche, presentation deck from HP Discover 2012 Las Vegas “The top four CIO priorites and 12 ways to help your CIO sleep better at night" …

HP Expert: Liz Roche, presentation deck from HP Discover 2012 Las Vegas “The top four CIO priorites and 12 ways to help your CIO sleep better at night"

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  • Here is the contextWhat is your facebook strategy? Not having a social media strategy in 2012 is a lot like not having a web strategy in 2000. Drive the enterprise!Social media, consumerization of IT, and changing demographics are fundamentally changing how work gets done in enterprises. Social media facilitates instant connections to ideas and collaboration within and outside the enterprise. It can quickly provide feedback and involve the customer in the evolution of the product or service. It can help individuals connect and create new innovation for the industry. Adoption is being driven by the consumerization of IT and the demand that a set of self selected technology tools to be used in the work environment. This personalization will challenge the traditional role of IT as a supplier and evolve it into the role of broker of services.As manufacturing jobs have migrated to emerging countries, knowledge based worker jobs have steadily increased. By 2015, 50% of the information they need to do their job, will come from outside the enterprise. This will require technology to serve it to them in consumable chunks. The entry of the Net Gen & Gen-X employees into the workforce brings a new way of looking at problems. This generation is used to looking at everything they consume as a service. For them the “not invented here syndrome” is a foreign concept. As they follow the baby boomers, who will retire in massive numbers over the next 10 years, these younger entrants in the workforce will be promoted more rapidly. These mega trends will cause a new set of enterprise drivers and motivations that will fundamentally change how consumers interact with businesses and governments.
  • Since this journey has always been around, what’s different about it now? There’s two things that are happening.First of all, with the advent of converged infrastructure or what the analysts would call fabric based computing, with the integration with a number of the disparate components like service, storage, and networking, it provides significant business agility and cost reduction opportunities. In effect, Converged Infrastructure helps push businesses along the journey at a much faster rate.The other side of the journey is represented by the pull of new innovations like cloud computing.If you look at CEO’s and business owners, they’re looking at being able to acquire IT services external to the company at very low price rates, and this is putting a lot of pressure on internal IT organizations to react to that competition. So there is a push and a pull on this journey, and the result is that organizations are moving along the path a lot quicker now. It’s very much an opportunity for HP with our converged infrastructure solution, to help customers make this journey and capitalize on the overall benefits.
  • Results from Business Case Example I

Transcript

  • 1. Liz Roche, Director, HP Technology Consulting© Copyright 2012 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice.
  • 2. The top 10 CIOprioritiesLiz Roche, Director, Technology ConsultingJune 2012© Copyright 2012 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice.
  • 3. 3 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 4. My backgroundName: Liz Roche E-mail: elizabeth.roche@hp.comTitle Years at HPStrategist 5Director, HP Technology Consulting Current responsibilitiesIT industry experience • Global Portfolio Manager, Strategic IT Advisory• META Group (acquired by Gartner) - VP and Services Research Lead, CRM and Sell-Side Commerce • Director, Concept-through-Launch (CTL) and• Customers Incorporated – VP, CRM Consulting Portfolio Planning• BlueCross BlueShield of MO – Program DirectorProfessional information• MBA, University of Missouri• BA, George Washington University4 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 5. "There are three kinds oflies: lies, damned lies, andstatistics."Mark Twain, Autobiography, 1904 (attributed toBenjamin Disraeli)© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 6. 2012 IT budgets flat to FY11 Increases driven by new projects and “updating /replacing outdated technology”*1 Simplify the portfolio of 4 Support and leverage business services the social enterprise Tomorrow’s CIO 5 Harness the delivers IT as a power of cloud2 Create value through service business innovation 6 Architect framework for IT as a service3 Couple business drivers, strategy, and 8 9 10 7 Provision big data IT context Business Business Innovation vs. process vs. IT Governance vs. operation performance IT Governance engineering 6 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. *IDC Top 10 2012 Predictions
  • 7. Simplify the portfolio of business services 1 IT business Cloud Mobile Aging Data explosion innovation computing commerce infrastructure7 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 8. Organize IT service portfolio according to clientbusiness issues you can address Strategic IT advisory Alignment of IT to business Public cloud Hybrid delivery Converged cloud Private cloud Mobile infrastructure IPv6 Effective mobile workforce Unified communications High performance fabrics Optimized information access Big data management Consolidation Convergence Mainframe & unix migration Flexible, cost effective infrastructure Virtualization Optimization Storage, Servers, Networks Architect Implement Secure8 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 9. Create value through business innovation 2Analysis (paralysis) is the enemy of innovationDrive first mover opportunitiesmodulated by high market demandIncubation capability• Pilots• Proofs-of-concept• New business incubatorsImpact: transform market position in highvalue areasMetrics• Accelerate sales cycle• Increase win rate• Accelerate adoption of offeringsCreate clear investment/business/funding model9 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 10. Couple business drivers, strategy, and IT 3context Solution: IT strategy and transformationWhere are opportunities to align Value: Align business and IT to achieve critical business goalsbusiness strategy and IT? ApproachQuestions you should be asking • Understand business and IT context• Do IT and business units share the same Process entry points • Link business strategy with IT services goals? • Benchmark performance vs. best practices Enterprise IT health• Are business units reluctant to fund IT • Assess the current IT environment IT strategic planning • projects? Define future state (technology, process, human capital)• Do IT activities regularly disrupt business IT transformation • Perform gap analyses, assess change planning processes? requirements• Are business units not complying with • Develop governance requirements and models enterprise standards? • Develop the IT transformation plan and strategy10 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 11. Support and leverage the social enterprise 4What is your corporate Facebook strategy?The prosumer is the new user for corporate ITInstant connections, communication & collaboration is changingbehavior• People own multiple devices and use them for personal and business• Access to online services is part of daily activitySocial media enables extreme transparency ingovernmentTransparency 1.0• Citizens see what is going on in their government• In the US, C-SPAN, opencongress.orgTransparency 2.0• Citizens not only see, but also participate and interact with it• Case in point: Obama Administration − Facebook – 1.5M friends / Twitter – 45,000 followers11 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 12. Harness the power of cloud 5 Value: Agility: IT as a 1:1 binding Virtualized Automation: Supply service; workloads: infrastructure: lower mgmt services improve machines improved cost; eliminate internally & Push response Pull utilization human error externally times Dedicated Virtualized Automated Business Service centric centric Data centerConverged infrastructure Cloud computing transformation12 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 13. Architect framework for delivering IT as a service 6Converged infrastructure: the technology framework for delivering IT as a service Storage Virtualized applications Servers Network Converged Cloud Facilities, power infrastructure applications & cooling Management software Security Dedicated applications Services13 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 14. Provision big data 7 The big data market value $300 billion potential annual value to US healthcare – more than double the total annual healthcare spending in SpainWhat is big data?Large scale (>100 TB) data structures, new €250 billion potential annual value todata sources, associated data analytics and Europe’s public sector administration – more than GDP of Greecenew ways to make business decisions.Big data solutions must address five $600 billion potential annual consumer surplus from using personal location data globallycommon business challenges• Identifying search requirements and capabilities 60% potential increase in retailers• Why hadoop? operating margins possible with big data• Impact of predictive analysis on the business 14-19k more deep analytical talent positions, and• Hybrid approach• Archiving and data protection 1.5 million more data-savvy managers needed to take full advantage of big data in US Source: McKinsey14 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 15. Innovation vs. operation 8Rebalance investments from operations to innovationHow do you determine and Solution: Business value of IT Value: Recognize monetary value of improved business processes & userimprove the business value of IT? experiences; Infuse better understanding of value from your IT organizationQuestions you should be asking Approach• Do your IT performance metrics include • Collect data from stakeholders’ organizations measures of business value? Process entry points • Assign values to the improved processes• Do you know how your IT processes stack up Business transformation • Engage key clients’ representatives to experience acknowledge benefits from the technology against industry benchmarks? • Establish tangible and intangible costs and Business benefits• Do you evaluate the potential business value analysis benefits of new technology? • Undertake a risk analysis Strategic architecture• Are you getting enough funding for critical IT planning • Establish an architecture strategy to realize the efficiency gain projects?15 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 16. Enabling innovation via converged cloudRegional IT services providerOverview Cost of use comparison Savings breakout• Detailed roadmap towards a cloud-based architecture and operational model Facilities Costs Business• Thorough development of As Usual IT Equipment Costs - overall transition plan Scenario 1 - services Data Communication - technical infrastructure, Costs - system and process Power & Cooling Costs management tooling - financial costing model Year Year Year Year Year - impact on the business plan for 1 2 3 4 5 the next 3 years16 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 17. Business process vs. IT performance engineering9Identify issues affecting business-critical process enablement and technology Solution: Performance engineeringWhat are the root causes of Value: Maximize performance from the existing IT environment and diagnose ongoing performance issuestechnology under- Approachperformance? • Acquire current system statisticsQuestions you should be asking Process entry points • Monitor key system and database activities• Are business processes interrupted by Performance analysis • Understand where choke points may originate system failures? Performance diagnosis • Reveal the true location of performance problems• Are business-critical applications always Performance remediation • Estimate the impact of the sluggish performance available? and the possible remedies• Are some users frustrated by application performance issues?• Do you have a plan in place to improve performance over time?17 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 18. Business governance vs. IT governance 10Support corporate integrity and governance Solution: Enterprise architectureWhat governance do you have Value: Establish an enterprise architecture that delivers maximum information integrity and governancefor your IT architecture? ApproachQuestions you should be asking • Brainstorm end-state architecture vision• Can your enterprise architecture respond Client entry points • Confirm business architecture is in place to flexibly to business change? Enterprise architecture support the business strategy• Does your enterprise architecture meet Planning • Develop a governance structure with deployable today’s business requirements? Technology Services resources Design• Could your enterprise architecture meet • Establish information and technology architecture tomorrow’s business requirements? • Develop a migration strategy and roadmap• Do you have a robust governance • Provide a highly secured enterprise so all aspects structure that complies with all relevant of IT integrity are covered regulations?18 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 19. Download Now Get the Mobile App Download content from this session with the free Mobile App. Text the word “Discover” to 474747 or m.hp.com/events19 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 20. Find out more Attend these sessions Visit these demos After the event • BB3051, HP Fixed • HP Cloud Transformation • Contact your sales rep Mobile Workshop Demo Convergence, Thurs • Visit the Transforming IT 4pm • BW2122, Data Center blog at: Transformation http://h30507.www3.hp.com • TB2956, Understandin Workshop: Build a /t5/Transforming-IT-Blog/bg- g Storage Optimization roadmap for your data p/transforming-it Thurs, 4pm center • Follow me on Twitter at: @lizrathp Your feedback is important to us. Please take a few minutes to complete the session survey.20 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 21. Test Drive HP Insight Online Win 1 of 12 HP Envy Spectre Ultrabooks and Monster Beats headset Demo #563NO PURCHASE NECESSARY & PURCHASE WILL NOT INCREASE CHANCE OF WINNING. OPEN ONLY TO Discover 2012 – Las Vegas ATTENDEES; LEGAL RESIDENTS OF 50 UNITED STATES, & THEDC, 18 YEARS OLD. Void in Puerto Rico, U.S. territories, possessions and where prohibited by law. Employees of Sponsor, its subsidiaries, affiliates, their immediate family and household members, as well aspublic sector employees, are not eligible. Entry constitutes agreement to rules & Sponsor’s decisions. Participants enter by submitting lead inquiry to HP’s booth. Winners chosen by random drawing daily on or aboutJune 4-6, 2012. One entry per person. Winners will be notified via email and may have to sign and return an eligibility affidavit & liability release, unless prohibited. If eligible winners fail to sign and return requireddocuments, prize may be forfeited. Prizes: One (1) of twelve (12) HP Envy Spectre 14 and Dr. Dre Beats Headsets (ARV $1699.00 each). No substitution, cash redemption or transfer of prizes, except in Sponsor’sdiscretion. Taxes are winners’ responsibility. Odds of winning depend on number of entries. Entrants release and hold harmless Sponsor, its subsidiaries, affiliates, and their officers, directors, employees, agents 21from any claim arising out of entry or prize receipt or use. Sponsor: Hewlett-Packard Company, Attn: HP 11445 Compaq Center Drive W, Houston, TX, USA 77070. Use this address for inquiries or requests forwinner’s list.
  • 22. Thank you© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.