Hybrid cloud design, delivery and support: no one size fits all
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Hybrid cloud design, delivery and support: no one size fits all

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The term “cloud” is a rather nebulous one in IT terms … pun intended. In everyday language, a cloud can refer to a visible mass of condensed water vapor floating in the atmosphere, or to an ...

The term “cloud” is a rather nebulous one in IT terms … pun intended. In everyday language, a cloud can refer to a visible mass of condensed water vapor floating in the atmosphere, or to an underlying state of gloom.

Hardly analogies that would seem relevant to IT. Or are they?

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Hybrid cloud design, delivery and support: no one size fits all Hybrid cloud design, delivery and support: no one size fits all Presentation Transcript

  • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. DF3768-Hybridclouddesign, delivery,andsupport:Taking a workload’sjourneytotheNew StyleofIT Frank Sancho / Hybrid Cloud Support Peter Gilis / Hybrid Cloud Design June 10th, 2014
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. My background Title Technology Services- Portfolio Lead Hybrid Cloud Support IT industry experience • Enterprise servers, storage & networking sales • Business continuity and recovery services director • SAP technology services development Professional information • DRII international, business continuity professional • Association of strategic alliances professionals • Masters of business administration Years at HP 17 Years Current responsibilities • Portfolio Lead WW Technology Services • Service development • Cloud ecosystem development Name: Frank Sancho E-mail: Frank.Sancho@hp.com
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. My background Title Cloud Master Technologist TS Consulting – Global Cloud Portfolio IT industry experience • Lead architect for many infrastructure projects over the years, across all industries • Developed and delivered solutions for DC Transformation and Cloud solution, including building up the business case and calculating the ROI Years at HP 33 Years Current responsibilities • WW Lead Cloud Design Services – HP Helion Professional Services • Service development for TS Consulting Global Cloud Portfolio Name: Peter Gilis E-mail: peter.gilis@hp.com
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Every generation has a defining industry
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. IT is the defining industry of our generation
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. A new style of IT has emerged… Speed CostSimplicity Agility
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Defined by major shifts across the industry FROM TO CloudClient / Server MobilityPCs Big DataTransactional Systems
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The promise of cloud Improved reliability Better efficiency Lower costs Better scalability Improve response time Speed to innovation IT Agility Better performance
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Physical securityBuildings Power Conditioning Cabling Facilities Tiering Space Cooling ConnectivityPower Security Availability Servers Storage ManagementNetwork IT securityProcesses IT infrastructure Everything connected … SecurityVirtualisation AutomationStandardisation Accessibility Measurement Resource management Service lifecycle management Capacity management IT service delivery model Portal access Payment and chargeback Service catalogue WORKLOAD
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. • Match applications to right delivery model…by service level agreement • Build & consume right mix of services • Leverage best of traditional IT, private, managed & public cloud Imperatives for a Successful Cloud Journey HP Helion common architecture Public cloudManaged cloudPrivate cloudTraditional Build cloud services Consume cloud services SLAs Availability, security, performance, compliance, and cost
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Transform Manage HP Helion Professional Services End-to-end lifecycle approach AdviseHP Cloud Advisory Services HP Cloud Strategy Services HP Applications Transformation to cloud HP Cloud Design Services HP Cloud Implementation Services HP Cloud Operation Services HP Cloud Education Services
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Guiding the journey for optimal cloud solutions Approach for planning, building & operating your hybrid cloud solution Advise Transform Manage Deploy, operate, evolve and secure your cloud environment under one contract with a single trusted partner Cloud Advisory Cloud Strategy Applications Transformation Cloud Design Cloud Implementation Cloud Operations Cloud Education 1 2 4 3 5 6 7 Roadmap Operate/EvolveImplementDesignStrategy
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Entire IT environment Expert guidance Reactive Services (Hardware and Software) Expert guidance Assigned Account Team Entire IT environment Single point of accountability Tailored to your needs HP’s best Call Experience Proactive Services HP Datacenter Care for Cloud – Building Blocks Primary Service Provider & Professional Services Hybrid Cloud Support CloudSystem Expert Assistance Service Flexible Capacity Services
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. As a component of HP Datacenter Care, HCS offers a defined, enterprise-grade support experience as you consume resources and run workloads inside and outside your data center HP Hybrid Cloud Support Features • A single source of support and accountability across the hybrid cloud ecosystem • Rapid access to hybrid cloud experts, tools and best practices • Maximize responsiveness to critical IT issues Challenges: • New ecosystem of service providers, partners and vendors • Hybrid delivery skills and expertise • Orchestrate SLA’s across the extended enterprise Benefits: • Achieve SLA’s and an enterprise- grade user experience • Reduced risk and improved TCO • Accelerate hybrid cloud adoption to deliver agility, cost savings and speed to innovation
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Experienced and trusted experts providing prescriptive guidance through the cloud journey Why HP? Full lifecycle of professional services Services innovation across applications, processes, infrastructure, and operations Global delivery with experts across the globe Deep expertise in HP and partner technologies Expertise in hybrid, private, public, and managed cloud environments
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 40% of Fortune 100 companies run HP Converged Cloud 5600+Cloud Journey workshop attendees 130+Cloud Centers of Excellence by partners 6000+Public cloud users 80+HP CloudAgile service provider partners 800+HP Cloud Journey workshops 200+Managed cloud customers 1000+HP CloudSystem customers Strong momentum with customers and partners
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Why HP Helion Professional Services Proof Points Track record • 2,600+ application and platform migrations per year • Designed 50 million square feet of data centers • 1,300+ CloudSystem, Converged Infrastructure and HP Cloud and Automation Software implementations • 2 million+ customers trained on HP and Partner Technologies and IT Management skills Depth and breadth • 48,000 Microsoft®-trained service professionals • 13,500 ITIL-certified delivery professionals • 7,600 network infrastructure professionals • 800 mobile application development professionals • 2,300+ certified consultants on HP IT Performance Suite software • 50+ courses focused on Cloud or CI, delivered in 45+ languages in HP training centers in 90+ countries * “MarketScape,” Doc #239139,IDC, 2012. • Highest mission-critical client loyalty: 95%+ • Support 1.7 million SAP users in 54 countries • 93% client satisfaction for HPSW Professional Services clients • Market leader in IT Training & Education Services* Leadership
  • © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.19 For more information Attend these sessions • Wednesday, 10:30, DT3591, Why HP people matter in the world of IT support • Wednesday, 12:00, BB3750, How to manage your business and technical risk with Flexible Capacity • Thursday, 10:30, BB3743, Mastering Complexity in a Cloud Based World with Datacenter Care Visit these demos • Data Center Care, 1124 • Flexible Capacity, 1125 • TS Global Labs, 1123 • Hands On Labs: Formula One Racing Simulation: Get behind the wheel with Proactive Care HOL 3956, Wed. 11:30 After the event • Contact your sales rep • Visit the HP Technology Services website at hp.com/go/services • Ask about our Hybrid Cloud Accelerator Pilot for select customers Your feedback is important to us. Please take a few minutes to complete the session survey.
  • © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Thankyou
  • © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.