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A new kind of Unified Communications - HP keynote Enterprise Connect
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A new kind of Unified Communications - HP keynote Enterprise Connect

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Arthur Filip, Vice President and General Manager, Technology Services Consulting, Enterprise Business HP talks about a new kind of unified communications at EnterpriseConnect 2011 in Orlando.

Arthur Filip, Vice President and General Manager, Technology Services Consulting, Enterprise Business HP talks about a new kind of unified communications at EnterpriseConnect 2011 in Orlando.

http://hp.com/services
http://hp.com/go/unifiedcommunications
http://hp.com/go/instanton

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A new kind of Unified Communications - HP keynote Enterprise Connect Presentation Transcript

  • 1. A NEW KIND OF UNIFIEDCOMMUNICATIONSArthur FilipVice President and General Manager,HP Technology Consulting©2011©2010 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice
  • 2. The Future Revealed…March 2, 2012 Fortune 500 leaders report unified WHO’S WHO atTurn on UC communications propels business ENTERPRISE CONNECTin One Day success Meet the sponsors before the event CEOs cite competitive advantage it offers Hewlett-Packard Booth #1023Security issuesno longer UC Vendors Adopt Common,bottleneck Open StandardsStaff Still Seamless interoperability speedsWaiting for customer implementationsUC at Work? Surge in UC demand prompts 2012 public sector investment in fiber Vendors, integrators ramp business 2 ©2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
  • 3. What is stopping UC? Cross Functional business alignment IT Market Challenges Offerings ROI and budget/cost ©2011 Hewlett-Packard Development Company, L.P.3 HP Confidential The information contained herein is subject to change without notice
  • 4. Enterprise communications trends Enterprise of the Future ` ©2011 Hewlett-Packard Development Company, L.P.4 The information contained herein is subject to change without notice
  • 5. Enterprise Connect: communicationstransforming business …the leading event in enterprise communications must reflect the equal importance of all communications media, and the fact that enterprise communications takes place on a real-time, near-real-time, and non-real-time basis, according to the needs of the business and the individual user in the given situation on changing from VoiceCon to Enterprise Connect ©2011 Hewlett-Packard Development Company, L.P.5 The information contained herein is subject to change without notice
  • 6. The Instant-On EnterpriseIT turns business & government ―on,‖ instantly• Everything & everyone’s connected• Everyone expects immediate gratification & instant results• Enterprise & IT one in the same• Respond to continuous opportunity & competition• Anywhere, Any time, Any way6 ©2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
  • 7. Instant On unified communications –an attribute of Instant On Enterprise Open Standards Immediate Collaboration Immediate Access Real Time, All the Time HP Converged HP Software Infrastructure Connect people and transform business Immediate Relevant Information7 ©2011 Hewlett-Packard Development Company, L.P. Innovation The information contained herein is subject to change without notice
  • 8. UC and Cloud: Hybrid Delivery FASTER REVENUE GROWTH Business and IT aligned INCREASED AGILITY Respond to opportunity immediately INVESTMENT PROTECTION Integrate traditional IT and new cloud services Traditional Public LOWER COST Private Reduce CAPEX and OPEX ©2011 Hewlett-Packard Development Company, L.P.8 The information contained herein is subject to change without notice
  • 9. TRANSFORMATIONALJOURNEYWhat got you here …. won’t get you there
  • 10. HP’s business transformationOver the last decade HP re-invented itself many times • Compaq Acquisition • Mercury Acquisition • EDS Acquisition • Palm • HP Employees: 141,000 • HP Employees: 156,000 • HP Employees: 321,000 • 3Par 1999/2000 2002 2005 2006 2007 2008 2009 2010 • Agilent Technologies Acquisition of: • 3Com Acquisition Spin-off • Tabblo Inc. • HP Employees: 310,000 • HP Employees: 84,400 • Logoworks • SPI Dynamics Inc. • Neoware Inc. • MacDermidColorspan Inc. • Opsware • EYP Mission Critical Facilities Inc. • HP Employees: 172,000 ©2011 Hewlett-Packard Development Company, L.P.10 The information contained herein is subject to change without notice
  • 11. Example of the Business View Model Users Customers Partners Groups Business Functions Worker Types • Finance • Operations • Customer Service • Supply Chain • Sales • Manufacturing • HR • R&D Mobile Fixed Virtual Teams •Enterprise data access and sharing using any device at any time. •Real-time people access using presence and video collaboration •Streamlined Communications Business Benefits of UC • Improved Services: • Improved Operations: – Client Satisfaction – Efficiencies – Brand – Cost reduction – Revenues increase – New Global Business models & Operations support ©2011 Hewlett-Packard Development Company, L.P.11 HP Confidential The information contained herein is subject to change without notice
  • 12. UC high level implementationroadmap customer example Strategic Phase 3- Enterprise UC Value Extension to remaining Process teams changing Synergistic Revenue Phase2 -Collaborative UC UC creating Maximize actual Cultural and TCO infrastructure investment process transformation Bundling Direct Phase 1- Focused teams UC ROI Immediate Benefits, clear Tactical ROI and business impact Value Immediate/tangible/ Long-term value for quantifiable benefits employees and customers ©2011 Hewlett-Packard Development Company, L.P.12 The information contained herein is subject to change without notice
  • 13. UC technology roadmap customer example Phase 1 Phase 2 Phase 3 Final state UM Migration 14 23 Phase 2 Exchange 2007 Upgrade Messaging IM & Presence UM Migration 15 Unified Enablement Phase 1 Phase 3 24 19 Video Station IM & Presence Conferencing PABX Enablement Phase 3 Phase 2 22 13 20 Westrail SME Search 12 Video HQ PABX Conferencing WAN 21 Upgrade Identity and Phase 2 Presence IM & Presence Enablement 1 16 Phase 1 QOS Internal 17 Phase 2 Collaboration Portal 2 Video 4 Incident Conferencing 18 Management Phase 1 Upgrade Collaboration Productivity & Centralised Single 3 Dial Plan QOS POE Switch External Directory 10 Phase 1 Collaboration 11 Upgrade 6 Portal 7 9 MTR HQ FTRH 8 5 10Base2 PABX PABX Upgrade Telephony & IT Infrastructure UC Business Mobility Services ©2011 Hewlett-Packard Development Company, L.P.13 HP Confidential The information contained herein is subject to change without notice
  • 14. Cultural and process transformation • Create user • Ongoing acceptance communication and motivation Successful of the objectives and on time and benefits • Decrease user project reservation implementation and resistance • United management Efficient and sponsorship • Improve usage productive use and leadership of new systems of the new system • Accelerate Instant utilization • Collect and adoption of of full system manage Users’ new systems capability feedback during the change • Reduce risks MANAGEMENT process OF CHANGE ©2011 Hewlett-Packard Development Company, L.P.14 HP Confidential The information contained herein is subject to change without notice
  • 15. Some of the business benefits oftransformational UC projects Cost Savings ―15 to 20% cost reduction in long-distance calls and fax‖ ―Save 50% of operation time in different applications and 20% time in locating information‖ ―Anytime, Anywhere, Any Place Access—30% increase in speed of response time‖ – Leading International Airline – UC Project Metrics Strategic Advantage ―We started working with HP before we even conceived of an UC infrastructure. HP Services designed it—every element—but only after guiding us through a careful assessment of our business needs.‖ – Global Testing and Certification Company Employee Satisfaction ―Certainly we realized cost savings, but the ultimate value is greater flexibility for our user community with the improved working environment.‖ – Leading Oil & Gas company ©2011 Hewlett-Packard Development Company, L.P.15 The information contained herein is subject to change without notice
  • 16. Challenge ourselves as a UC ecosystem! • Make business/IT alignment an imperative vision and coordination across • Common departments • Detailed roadmap for functional and • Seek and adopt interoperable solutions technological transformation based on strategic business imperatives • Give employees what they need to be • Management of Change their most productive • Measuring the benefits achieved • Team with experts with transformational experience ©2011 Hewlett-Packard Development Company, L.P.16 The information contained herein is subject to change without notice
  • 17. THANK YOU17