Big Data analytics per le IT Operations
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Big Data analytics per le IT Operations

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Le sfide legate alla gestione di un IT sempre piu’ dinamica e pervasiva non possono essere imbrigliate in un approccio che deve conoscere a priori quali sono oggetti, metriche e situazioni da ...

Le sfide legate alla gestione di un IT sempre piu’ dinamica e pervasiva non possono essere imbrigliate in un approccio che deve conoscere a priori quali sono oggetti, metriche e situazioni da osservare per intercettare e risolvere gli “incidents” di servizio. Oggi e’ possibile raccogliere, memorizzare e analizzare in real time TUTTE le informazioni prodotte dinamicamente da infrastrutture, applicazioni, servizi IT e utenti – i BIG DATA dell’IT – per derivarne nuova conoscenza e azioni atte a prevenire o risolvere velocemente le anomalie : e’ l’IT Operations Analytics secondo HP.

Mauro Ferrami , HP Software Business Consultant

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Big Data analytics per le IT Operations Big Data analytics per le IT Operations Presentation Transcript

  • HP Software Performance Tour 2013 MauroFerrami BusinessConsultant,HPSoftware Baveno, Italy 20-21 June
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. BigDataanalytics perle ITOperations MauroFerrami BusinessConsultant,HPSoftware
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.3 Too much DATA Need the right solutions to quickly search and analyze ANALYZE Being able to prevent or resolve issues quickly Challenges for IT UNKNOWN issues Don’t know what new issues they might encounter DETERMINE KNOWN issues Need to be able to monitor, prevent and resolve PREVENT, RESOLVE LOGS
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. “Next-generation analytics is driving new ways of organizations to make decisions. This trend is … about using pattern recognition to optimize, simulate, and predict” - PC Magazine “By 2016, 20% of Global 2000 enterprises will have an IT operations analytics architecture in place, up from less than 1% today” - Gartner “Predictive analytics is emerging as a game-changer. It helps answer ‘What's next?’ and ‘What should we do about it?’“ - Forbes.com
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.5 Analytics & converged data – the next phase of IT Ops 1990s 2000s Now Static Vertically Scaled Client Server 100s (Elements, MB) Clustered Load balanced N-Tier Web App 1000s (Elements, GB) Virtualized and Cloud Horizontally Scaled Hybrid Composite App 1,000,000s (Elements, ZB) ITComplexity Monitor what matters E2E Advanced Correlation IT Operations Analytics 100s 1000s 1,000,000s
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.6 Analytics & converged data – the next phase of IT Ops 1990s 2000s Now Static Vertically Scaled Client Server 100s (Elements, MB) Clustered Load balanced N-Tier Web App 1000s (Elements, GB) Virtualized and Cloud Horizontally Scaled Hybrid Composite App 1,000,000s (Elements, ZB) ITComplexity HP OM HP BAC HP OMi HP Operations Analytics 100s 1000s 1,000,000s
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.7 Featuring the Run Time Service Model Ensure optimal IT performance and availability…in a dynamic world HP Business Service Management Business Service Management Forrester & Gartner Leader Ops Analytics the next big thing! Unique RTSM engine Patented Analytics: IT’s crystal ball Huge Installed Base Operations Intelligence Actionable insight from advanced analytics Comprehensive visibility and monitoring of hybrid IT Infrastructure Management ●● Consolidated management, accelerated root cause analysis Operations Bridge End to end composite application performance management Application Management
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.8 Big Data Monitoring Cockpit - OMi Management Packs Hadoop Distributed storage & application processing Vertica Interactive real-time analytics Oracle Relational Database for enterprise applications Infrastructure System, OS, Virtual OS, Cluster Visibility into your entire big data infrastructure – from infrastructure to applications Storage, Network, Servers, OS, Hypervisors, middleware, databases, Application Servers and Big data technologies OMi Run Time Service Model Data Collection Availability monitoring Performance monitoring Event Correlation Real time graphs Trend Reporting
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.9 HP Operations Analytics into its ecosystem Unknown ProblemsKnown Problems Event Triage Log Management Reactive Monitoring Advanced AnalyticsAdvanced Correlation Proactive Monitoring Topology Operational Events Performance Metrics Logs Analyze Collect manage d cloud traditionaldc saas Storage App ● ● Software Driven Networks in-house custom apps Assuring the Hybrid Environmen t Packaged Applications supplie rs Public Cloud private cloud Employees ITMetrics/Analytics Mobile Monitoring Securit y Virtual Fabric Service Models Systems Monitoring Store Only HP provides end-to-end Operations Intelligence Operations Intelligence OM Logger SHAOMi NNMi++ HP Operations Analytics
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.10 Advanced analytics for IT Operations HP Operations Analytics - Overview Operations Analytics Platform (embedded Vertica) HP Software Application Mobile app NetworkStorage CloudSystem Guided Troubleshooting HP Operations Analytics Visual Analytics IT Search Topology Operational Events Performance Metrics Logs HP & Community Apps 3rd party Data Collection
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.11 IT Search Search for metrics, events, topology, and logs Customer Problem IT Ops Data is so large and varied that Operations teams have difficulty searching through it to find information they need User specified IT search context Search Results. One or more of • Metrics • Events • Topology • Logs HP Solution Search language and other search tools to provide search across metrics, events, topology, and log data of IT Ops HP Differentiation Powerful and simple analytics query language to simplify search across all IT Ops Data (metrics, events, topology, and logs)
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.12 Guided Troubleshooting Guiding user to relevant data for effective troubleshooting of complex problems Customer Problem Operator has an unknown problem and doesn’t have the knowledge to diagnose it. Context Pertinent Logs and Events Analyzed and Context Pertinent Metrics User Entered Problem Context Time context connects the views HP Solution Guided troubleshooting experience that provides the operator with pertinent metrics, event, topology, and log data based on context. HP Differentiation Context driven guidance, dynamic dashboards that populate automatically based on problem context.
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.13 Visual Analytics Visual insights to understand data patterns and relationships Customer Problem Data volumes and complexity mean actionable insight is hard to find. Dynamic Dashboard to build what you want to see Save Context for reuse and share with others Visualizations that let you “see ” patterns in data HP Solution Visual analytics that leverage Human Visual Perception for deriving patterns and trends from images, and providing actionable insight. HP Differentiation Compelling visual presentation of IT Ops Big Data to rapidly create actionable insight. Dynamic, on demand dashboards. Saveable and shareable contexts.
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.14 HP Operations Analytics provides actionable intelligence Guided Troubleshooting Visual AnalyticsIT Search Reduce Escalations Reduce Downtime Faster Triage Visibility to non-Ops Boost Collaboration Improve SLAs Faster
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.15 Dynamic model driven behavioural learning and predictive analytics Being Predictive : HP Service Health Analyzer Collects Data Creates Baselines Detects Anomalies Sends Event Investigate Remediate • Adaptive Baseline – detect metrics seasonality, trend and create dynamic baselines • Topology Analysis – correlate metrics of related CIs across domains • Temporal Analysis – differentiate between spikes and real anomalies • Historical Analysis – compare with similar anomalies from the past • Statistical Learning – learn normal system behavior and suppress noise
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.16 Why HP Operations Analytics Advantage Benefit Collect Collect anything from anywhere Comprehensive breadth & depth of collection Store Store big data through high compression ratio, normalize and categorize data Reduced cost of storing logs and unify machine data Analyze Search through big data in seconds through a text-based searching No need of domain expert to investigate deep into logs and events Consolidate Single view into IT service health from metrics, 3rd party monitoring, logs and machine data Reduce time to repair, resolve IT issues quickly and improve service levels Correlate Industry leading correlation of all IT events based on a dynamic service model Determine business impact and root cause of an IT issue Modular Best price to performance ratio in the market with low TCO Piece of mind through automated & comprehensive continuous monitoring ?
  • © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Thankyou