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Information Explosion - Erik Moller
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Information Explosion - Erik Moller






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    Information Explosion - Erik Moller Information Explosion - Erik Moller Presentation Transcript

    • The Information Explosion Better business outcomes through better information Erik Moller Director Marketing Information Management HP Software EMEA Technology for better business outcomes © 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
    • 2
    • = (6.02214179 ± 0.00000030) x 1023 3
    • 288,000,000,000,000,000 bytes In 2007 there was more digital information created, captured, and replicated than there are stars in the universe…. (IDC, 2008) 11 December 4 2008
    • 1 EB (Exabyte) = 1024 Petabytes = ~1 million Terabytes Approx 44GB created in 2007 for each of the 6.6 billion people on the planet Approx 40 times all words ever spoken by human beings 11 December 5 2008
    • Digital information growth - 15 year projection = (6.02214179 ± 0.00000030) x 1023 = (6.02214179 ± 0.00000030) x 1023 11 December 6 6 2008
    • Projected Storage Volumes: Permanent Electronic Records NARA’s Archive Growth 11 December 7 2008
    • 11 December 8 2008
    • Word processing documents Email Video Banking data Inventory Source code Drug trials Project plans Location data Telemetry RFID Transactional Medical Imaging Spreadsheets Audio VoIP Chat Order processing Database content Images Trading data Presence 9 11 December 2008 Applications data
    • Word processing documents Email Video Banking data Inventory Source code Drug trials Project plans Location data Telemetry RFID Transactional Medical Imaging Spreadsheets Audio VoIP Chat Order processing Database content Images Trading data Presence 10 11 December 2008 Applications data
    • Amid the piles and piles of information that exists in unstructured form across an enterprise is the one piece of information that you need How do you find it? Sensitive information exists and proliferates across an enterprise How do you protect it? Information is duplicated at various places through an enterprise How do you consolidate it? Multiple data sources exists across an enterprise providing conflicting information 11 December How do you resolve it? 11 2008
    • 11 December 12 2008
    • Example: (Public) Information access • The government will become a world leader in electronic service delivery by giving citizens seamless and convenient access to government information services. • Individuals and businesses will have greater choice about how, when and where they access government information, perform transactions, obtain advice […] • They will be able to evaluate the quality of service themselves http://www.gov.on.ca/mgs/en/IAndIT/STEL01_045575.html 11 December 13 2008
    • Freedom of Information 11 December 14 2008
    • EuroSOX EuroSOX is a set of EU directives designed to enforce financial transparency and prevent market abuse that includes: − Directives on annual accounts and consolidated accounts − The 4th Company Law Directive; Treaty on the annual accounts − The 7th Company Law Directive; Treaty on consolidated accounts − The 8th Company Law Directive (Directive 2006/43/EC) EuroSOX IT requirements include: • Auditor support software, containing questionnaires, narratives, process flows and control matrices, as well as testing and remediation reports. 11 December 15 2008
    • Regulation 1049/2001 - excerpts 1049/2001 – ART 12.2. The institutions shall as far as possible make documents directly accessible to the public in electronic form or through a register in accordance with the rules of the institution concerned. Art. 12 […] The institutions shall as far as possible make documents directly accessible to the public in electronic form or through a register in accordance with the rules of the institution concerned […] […] ‘document’ shall mean any content whatever its medium (written on paper or stored in electronic form or as a sound, visual or audiovisual recording) […] 11 December 16 2008
    • An example: Instant Messaging • Corporate usage of Instant messaging grows 19% every year. • Instant messaging is subject to same retention rules as e-mail: it’s a record “IM is utilized by NWS operational person- nel to share critical [weather] warnings” “IM Chat sessions are public records” 11 December 17 2008
    • What defines a record? A record is a collection of information, not a single document Documents E-mails Physical objects All of the information, managed in context, that makes up an event or a business transaction Meetings Tasks Websites and intranet sites Instant message conversations Records need to demonstrate authenticity, reliability, integrity and usability. 11 December 18 2008
    • Market disruption Everything is becoming a business record • Regulations driving focus beyond e-mail and office docs to include paper/scans, SharePoint, wikis/blogs, user content on PC/mobile and file shares “ECM” market is disaggregating • Big ECM has unfilled promises • Document repositories are commoditize • Value shifting to “what you do with the document” Information resides everywhere • Multiple copies, multiple repositories, multiple formats • Paper, structured, unstructured, rich media etc • Opportunity for content enablement 11 December 19 2008
    • Electronic Discovery Reference Model Tools for IT Tools for lawyers Records and retention Analysis and presentation www.edrm.net 11 December 20 2008
    • Or, rather, the invasion of it… 11 December 21 2008
    • Origins 11 December 22 2008
    • 11 December 23 2008
    • 11 December 24 2008
    • Privacy as a Human Right Charter of Fundamental Rights of the European Union • Article 7 − “Everyone has the right to respect for his or her private and family life, home and communications” • Article 8 − “1. Everyone has the right to the protection of personal data concerning him or her.” − “2. Such data must be processed fairly for specified purposes and on the basis of the consent of the person concerned or some other legitimate basis laid down by law…” 11 December 25 2008
    • EU Legislation • Data Protection Directive 95/46/EC − Right to privacy in collection of personally identifiable data − Companies need explicit consent for collection of data on race, health, sex life, criminal records, etc. − Fair and lawful processing, purpose specification and limitation − Includes e-mail privacy protection • Directive on Privacy and Electronic Communications 2002/58/EC − Enacts Articles 7 and 8 of the Charter − Specifically prohibiting interception or surveillance of private communications (Art 5 (1)) − Focused on privacy issues in electronic communications on public networks • Consultation on Protection of Workers’ Personal Data − Ongoing development of framework for potential new directive 11 December 26 2008
    • Privacy – architectural challenges • Protect Information − From Losses and unauthorized disclosures − Encrypt content • Classify information easily or transparently − “Private or not” minimum • Store information centrally − Can only protect what I have • Define information lifetime policies − Enforce disposal times 11 December 27 2008
    • 11 December 28 2008
    • Please Tell The Audience… • How you voted in the last election • Do you use drugs recreationally? • Your Bank account details • …and the Balance • Oh, and How much do you Earn? •… and how much does your husband/wife Earn? • When did you last have sex… • …with your wife/husband … • …with somebody else! 11 December 29 2008
    • In the US, Electronic Monitoring is widespread • 76% of employers monitor employees’ website connections • 55% store and review emails • Over 25% of companies have sacked workers for alleged misuse of the Internet • 25% of companies have sacked staff for email misuse • 10% of companies did not tell workers that Internet access was being tracked • 14% failed to notify workers that email was being monitored • 1 in 3 employers monitor keystrokes on keyboards Source: American Management Association 2005 11 December 30 2008
    • Privacy violation: a new dimension 11 December 31 2008
    • A Balancing Act • Liability for email interception and monitoring balanced between − Employers’ legitimate business reasons for the intrusion, and − Employees’ reasonable expectation of privacy • Importance of Business intrusion • Expectations of Privacy − Preventing sexual or racial − Context of the intrusion harassment − Extent of the intrusion − Preventing physical harm − Existence of acceptable use − Loss of trade secrets policy − Copyright infringement − Notice of monitoring − Excessive personal use of − Consent company property − Procedures to minimize intrusion − Procedures to confirm results − Procedures regarding consequences 11 December − Procedures to guard secrecy 32 2008
    • Summary • Manage information growth • Ensure Access to the information • Manage multiple formats • Protect Privacy • Capitalize on information Don’t wait! 11 December 33 2008