Your SlideShare is downloading. ×
The 24/7 customer
The 24/7 customer
The 24/7 customer
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

The 24/7 customer

140

Published on

How do we tackle the challenge of customer service in the age of the internet of things? The proliferation of connected devices is rapidly gathering pace, with production set to soar over the next …

How do we tackle the challenge of customer service in the age of the internet of things? The proliferation of connected devices is rapidly gathering pace, with production set to soar over the next decade. But who will answer the call if something goes wrong with these devices? And what is the CIO’s role in responding to the 24/7 customer?

For the modern CIO - who deals with remote workers, and both bring-your-own-device (BYOD) and choose-your-own-device (CYOD) systems - customer service is very much front and centre.

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
140
On Slideshare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

×