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How do governments create better online experiences for their citizens? That’s the challenge facing many political authorities and, as such, governments across the world are spending vast amounts of money on making information more accessible online, focussing on building better user experiences and delivering useful content.
But is putting information online enough? One government has gone a step further and has taken measures that will improve its citizens’ lives by improving user experiences on- and offline.
This case study shows how the Flemish Government turned to HP to help it streamline its operations and create a better experience for its citizens.