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  • 1. Uptime Assurance inData Center/Cloud Computing Jack WONG 08Jul, 2011
  • 2. Stratus Technologies Delivers the highest uptime assurance in the industry via use of resilient technologies, combined withproactive availability management and monitoring servicesPatented, time-tested technologies for over 30 yearsProactive monitoring: 100sof events StratusPreventative analyticsHighest customer retention24/7 availability Stratus Technologies: Uptime = Peace of Mind 2
  • 3. Customers Rely on Stratus 3
  • 4. Why we need insurance Have an assurance for ensure the Product/Service ,that they used, can meet with the pre-defined requirement. IF something happens, someone will compensate.. Want someone bear the risks/damage But… is everything can bear? • Co-operate image? • Human life? • Environment? • Customer trust/Loyalty? So that many companies want “having a trusted Uptime solution for their operation.” 4
  • 5. Today, Uptime Is…More important than ever: More difficult to achieve: Increased IT complexity Virtualization and cloud computing Limited IT staff causing more human errors Constant software updates and hardware incompatibilities * Source: 2010 High Availability & Virtualization Survey 5
  • 6. Industry Estimates Stratus Customers Of Hourly Downtime Measure Uptime Value Costs AUD$1.25M financial transfers per minute $ in thousands Westpak Institutional Bank, Australia 71 million gallons of clean water daily Pinellas County, FL USA 1 million lives protected by CAD emergency services Emergency Services inc. Nova Scotia, CanadaSource: Symantec customer survey, 2010 6
  • 7. Characteristics of CloudComputing Agility Application Programming Interface accessibility Cost Device and location independence Multi-tenancy (Centralization, Peak-load capacity, Utilization & Efficiency) Reliability Scalability Performance Security Maintenance DataCenter Efficiency LifeCycle 7
  • 8. Source : http://www.ibm.com/developerworks/cloud/products.html 8
  • 9. New standard from CloudComputing Application • Software as a Service (SaaS) Platform • Platform as a Service (PaaS) Infrastructure • Infrasture as a Service (IaaS) When we talk about Service, we need to consider the Service Level Agreements (SLAs). 9
  • 10. Different Layers in CloudComputing Client Provider Application Platform Infrastructure Server 10
  • 11. Risks/Concerns Information Security and users Privacy Continuity of Service International political and economic problems Data migration Significant Concerns Associated with Cloud Computing Source : Harvard Business Review Analytic Service Report 11
  • 12. 12 Mixed Datacenter Example Virtualized EnvironmentVirtualizationManagement and Services APP APP APP APP APP APP APP APP APP APP Virtual Machines OS OS OS OS OS OS OS OS OS OSVirtualization Layer Stratus Fault-Tolerance Physical Vmware Server Servers Network SAN Service Non-Critical High Availability Fault Tolerant Level 99.9% 99.99% 99.999% Stratus Confidential
  • 13. Summary of Uptime Assurance A cost-effective, comprehensive, simple-to-administer process for keeping critical business applications and operations available, all the time Ensures straightforward, worry-free computing regardless of the application or operating environment 13
  • 14. Thank You 14