Delivering Quality Education to  Rural Health Professionals  Using Videoconferencing Steve Smith  RN Rural Health Developm...
Te Waka Hauora
 
 
 
Telepresence
Keys to Successful VC in Literature <ul><li>Interactivity is crucial </li></ul><ul><ul><li>Greenberg A. (2004) Navigating ...
Aims  <ul><li>Use VC technology to reframe rural health education  </li></ul><ul><li>Provide quality professional developm...
<ul><li>Secured funding from MoH </li></ul><ul><li>Expressions of interest to 30 hospitals </li></ul><ul><li>Six sites ini...
Network Development <ul><li>KORDIA contracted to develop a VPN </li></ul><ul><ul><li>microwave  </li></ul></ul><ul><li>Sel...
Content Development <ul><li>Consultation </li></ul><ul><ul><li>Rural health professionals  </li></ul></ul><ul><ul><li>Indi...
“ Expertise” Development  <ul><li>Equipment set up and ViPr placement </li></ul><ul><li>Room seating layout </li></ul><ul>...
 
Rural Health Professional Development Programme <ul><li>Recreate seminar setting </li></ul><ul><li>Presenter “virtually” a...
 
 
 
 
 
 
 
 
 
 
 
Combined Attendance Feb 2007 - Sept 2010   Sessions / Events Attendees Attendee Hours Professional Development Education  ...
 
 
 
Point to Point vs Muticast <ul><li>Point to Point (one to many) predominant </li></ul><ul><li>Selected events multicast </...
 
Evaluation <ul><li>Participant evaluations are consistently high </li></ul><ul><ul><li>Quality of VC technology </li></ul>...
What Have We Learnt <ul><li>Engagement is the Key </li></ul><ul><ul><li>Interaction </li></ul></ul><ul><ul><li>Body langua...
What Have We Learnt <ul><li>User training necessary </li></ul><ul><ul><li>Presenter need to generate interactivity </li></...
Limitations <ul><li>Small number of rural sites enrolled </li></ul><ul><li>Expensive connections </li></ul><ul><li>MSS dri...
Video Conferencing Potential <ul><li>Health professional education </li></ul><ul><ul><li>Access to experts </li></ul></ul>...
 
 
 
Conclusions  <ul><li>VC a work in progress </li></ul><ul><li>Valued by rural health professionals </li></ul><ul><ul><li>co...
 
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Delivering Quality Education to Rural Health Professionals Using Videoconferencing

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Steve Smith RN
Rural Health Development Manager, Mobile Surgical Services
(3/11/10, Civic 2, 3.00)

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  • Delivering Quality Education to Rural Health Professionals Using Videoconferencing

    1. 1. Delivering Quality Education to Rural Health Professionals Using Videoconferencing Steve Smith RN Rural Health Development Manager Mobile Surgical Services
    2. 2. Te Waka Hauora
    3. 6. Telepresence
    4. 7. Keys to Successful VC in Literature <ul><li>Interactivity is crucial </li></ul><ul><ul><li>Greenberg A. (2004) Navigating the Sea of Research on Videoconferencing-based Distance Education. Wainhouse Research from http://wrplatinum.com/content.aspx?Relo=1&CID=906 </li></ul></ul><ul><li>User training is necessary </li></ul><ul><ul><li>Chipps J. (2010) The Use of Synchronous Videoconferencing Teaching to Increase Access to Specialist Nurse Education in Rural KwaZulu-Natal, South Africa. Knowledge Management & E-Learning: An International Journal, Vol.2, No.2 </li></ul></ul><ul><li>Preparation and technical assistance necessary </li></ul><ul><ul><li>Newman, C. et al, (2009). Survey of a videoconference community of professional development for rural and urban nurses. Rural Remote Health Journal, 9(2), 1134 </li></ul></ul><ul><li>Concurrent video, audio and data presentation </li></ul><ul><ul><li>Birden H and Page S. (2005) Teaching by Videoconference: A Commentary on Best Practice for Rural Education in Health Professions. Rural and Remote Health 5:356 </li></ul></ul>
    5. 8. Aims <ul><li>Use VC technology to reframe rural health education </li></ul><ul><li>Provide quality professional development </li></ul><ul><li>Enable rural health practitioners to meet their educational requirements </li></ul><ul><li>Improve accessibility to clinical training and new innovations </li></ul><ul><li>Enhance the recruitment and retention </li></ul><ul><li>Provide peer support for health professionals </li></ul><ul><li>Develop the use of VC as a collaborative tool </li></ul>
    6. 9. <ul><li>Secured funding from MoH </li></ul><ul><li>Expressions of interest to 30 hospitals </li></ul><ul><li>Six sites initially </li></ul><ul><li>Now to Dargaville, Te Puia Springs, Dannevirke, Masterton, Blenheim, Greymouth, Oamaru, Queenstown, Clyde, and Balclutha </li></ul><ul><li>Roaming option via “SatVan” </li></ul>Programme Development
    7. 10. Network Development <ul><li>KORDIA contracted to develop a VPN </li></ul><ul><ul><li>microwave </li></ul></ul><ul><li>Selected Ericsson ViPr VC unit </li></ul><ul><ul><li>Portable and good funtionality </li></ul></ul><ul><ul><li>3Mbps bandwidth </li></ul></ul><ul><li>Joined KAREN in 2009 </li></ul><ul><li>Recently developed “SatVan” through BayCity and IPStar </li></ul>
    8. 11. Content Development <ul><li>Consultation </li></ul><ul><ul><li>Rural health professionals </li></ul></ul><ul><ul><li>Individualised programmes </li></ul></ul><ul><li>Recruitment of presenters </li></ul><ul><ul><li>30 currently based in ChCh and Dunedin </li></ul></ul><ul><ul><li>Majority are clinicians </li></ul></ul><ul><li>University of Otago Rural Medical Immersion Programme partnership </li></ul>
    9. 12. “ Expertise” Development <ul><li>Equipment set up and ViPr placement </li></ul><ul><li>Room seating layout </li></ul><ul><li>External camera placement </li></ul><ul><li>Lighting (artificial and natural) </li></ul><ul><li>External microphone use (when used) </li></ul>
    10. 14. Rural Health Professional Development Programme <ul><li>Recreate seminar setting </li></ul><ul><li>Presenter “virtually” at front of room </li></ul><ul><li>Achieve engagement </li></ul>
    11. 26. Combined Attendance Feb 2007 - Sept 2010   Sessions / Events Attendees Attendee Hours Professional Development Education   304   3914     4931     Rural Collaboration     130   2112   2793 Total 434 6026 7724
    12. 30. Point to Point vs Muticast <ul><li>Point to Point (one to many) predominant </li></ul><ul><li>Selected events multicast </li></ul><ul><li>Video and audio management issues </li></ul><ul><li>Potential to limit engagement </li></ul>
    13. 32. Evaluation <ul><li>Participant evaluations are consistently high </li></ul><ul><ul><li>Quality of VC technology </li></ul></ul><ul><ul><li>Quality of content </li></ul></ul><ul><li>NZQA External Evaluation and Review in March 2010 </li></ul><ul><ul><li>Criterion referenced </li></ul></ul><ul><ul><li>“ Highly confident” rating </li></ul></ul>
    14. 33. What Have We Learnt <ul><li>Engagement is the Key </li></ul><ul><ul><li>Interaction </li></ul></ul><ul><ul><li>Body language and cues </li></ul></ul><ul><li>Adequate bandwidth is essential </li></ul><ul><li>Environment </li></ul><ul><ul><li>Camera and microphone positioning </li></ul></ul><ul><ul><li>Seating and light </li></ul></ul>
    15. 34. What Have We Learnt <ul><li>User training necessary </li></ul><ul><ul><li>Presenter need to generate interactivity </li></ul></ul><ul><ul><li>Audience needs to “organiser” set the environment </li></ul></ul><ul><ul><li>Powerpoint clarity is important (larger fonts may be needed) </li></ul></ul>
    16. 35. Limitations <ul><li>Small number of rural sites enrolled </li></ul><ul><li>Expensive connections </li></ul><ul><li>MSS driven </li></ul><ul><li>Can’t interface with other VC systems </li></ul>
    17. 36. Video Conferencing Potential <ul><li>Health professional education </li></ul><ul><ul><li>Access to experts </li></ul></ul><ul><li>Health professional collaboration </li></ul><ul><ul><li>Collegial support, education and mentoring </li></ul></ul><ul><ul><li>Research </li></ul></ul><ul><li>Remote patient consultation </li></ul><ul><ul><li>Clinics </li></ul></ul><ul><ul><li>Acute care </li></ul></ul>
    18. 40. Conclusions <ul><li>VC a work in progress </li></ul><ul><li>Valued by rural health professionals </li></ul><ul><ul><li>content is the key </li></ul></ul><ul><li>Not yet reframed thinking on VC use </li></ul><ul><ul><li>limited uptake outside of what MSS provides </li></ul></ul><ul><li>No (or limited) significant uptake for clinical use as yet </li></ul>

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