Central Leadership, Governance, and Regional Cooperation in Implementing the National Health IT Plan
Central Leadership, Gover nance, and
Regional Cooperation in Implementing
the National Health IT Plan
Presented By: Nouran Ragaban, PhD Candidate
Academic Supervisors/co-authors: Dr. Karen Day, Dr. Martin Orr
28 November 2013 @2pm
Explore and examine key issues around the
implementation of the New Zealand National Health IT
– Why conduct this research?
– How was the objective achieved?
– Implications and take away points
The leadership and strategies for eHealth implementation in New
Zealand have gone through changes over the past few years.
National Health IT
Working to Add Value
Strategy- New Zealand
National Health IT
= Impact on the health sector landscape
National Health IT Plan
Bay of Plenty
Capital & Coast
Explore and examine key issues around the implementation of the
New Zealand National Health IT Plan.
• Participant Criteria:
– Have been historically involved in eHealth policy in New
– having contributed to the shaping of the NHITP, and/or
– involved in the implementation of key eHealth initiatives
Initial list of 32 individuals
Initial list of 32 individuals
Exploring the NHITP
Reference First I woulddid you discuss the the National HealthPlan:
Group like to hold when National Health IT IT Plan
8 Individuals development in 2009-2010 (if different from your
2.What level of involvement did you have in the
development of the National Health IT Plan?
what were responsibilities, what factors
influenced your decisions
3.In what ways do you think the NHITP (positive and/or
negative) contributed to the implementation of eHealth in
what evidence is there to support the positive
or negative effect, what would you do
• 30-90 minute interviews
– One-on-one (two over the phone)
– Detailed notes taken
– Analyzed for themes
• Discussion about the NHITP and different aspects of its
• Changes in some topics and manner of discussion based
on the phase of NHITP implementation
• A set of themes emerged, three of which are discussed
• Unanimous that the NHITB and/or Graeme Osborne and Tony
Cooke were instrumental in the shift of direction in the sector
NHITB was described as necessary for the
healthcare sector as it “couldn’t sustain
duplication of services, procurement, [and]
“There’s an acceptance that change is a risk but
standing still is even riskier. Where we’re willing
to lead is where we get the best value.”
In comparison to prior national implementation the NHITB was more
“engaging” and allowed for more “collaborative development” seeking
greater sector involvement.
• Regionalisation of the 20 DHBs, governance
structures (and the lack thereof) a growing
• A “shift that has made progress,” early
interviewees agreed with that sentiment
• Lack of clear governance structures was
• Being able to learn from one another was
when the discussions shifted toward the pros
and cons of regional cooperation
“There needs to be on-going
governance [and] a two-way
Necessary to “run regional governance on
top but still have investments remain
– the impact on decision-making
Regionalisation was described as a way to
“centralize where [the sector] must and
distribute where they can” in order to “mobilize
DHBs within each region had to cooperate with one
another because as one interviewee so bluntly put it,
“[we are] short of money and workforce and we need
to simplify and establish a foundation as a region.”
Although progress seen, some statements aligned with one
interviewee: accompanying regionalisation, “local investment in IT
Slower decision-making was indicated
• “We need evolution not revolution”
• Consensus an issue With NHITB & NHITP that
consensus could be reached (to a degree)
• Complexity of the sector and the divergent needs of the
services within it
• Need for clear structures so that the nature of the
distributions could be better understood
• NHITB has set out to do is no small feat
• Regionalisation, a step forward
• IT governance in the health sector is a topic with fuzzy
• Accompanying structural changes to drive the Plan’s
• Clarification in the governance space
• Clear that a key set of issues affecting implementation
• Come a long way in using IT in healthcare, still things to
• Define a functional framework
• DHB understanding of their role and responsibilities
when coordinating and consolidating
Photo source: lonelyplanet,com;
Thank you for your attention!
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