Beverley Bryant, Director of Digital Technology, NHS England

1. “PAPERLESS
2020”Beverley Bryant
Director of Digital Technology
NHS England

2. .
Ensure that the digital
opportunity is inclusive.
Build better insight
into the barriers to
digital inclusion.
Widen current programme
of digital inclusion with the
Tinder Foundation.
Build the capacity of
all citizens to access
information.
Develop partnerships
with the voluntary sector
and industry to support
digital inclusion.

3. 84% of people trained are socially disadvantaged and likely to be experiencing health inequalities
Evaluation of Years 1 & 2 of Widening Digital Participation showed that when trained in
digital skills:
reduced GP visits
of people have
34%
of people have
saved time
48%
of people have
saved money
24%
improved diet
of people have
63%

4. Patients and Public
Will be able to:
a) more effectively share in the responsibility for their health and welfare
b) have more convenient access to NHS Services
Clinicians/Practices
Will be able to devote more of their time to supporting the clinical needs of patients rather than dealing with
administrative and support tasks that patients can carry out for themselves
NHS
Will benefit from improved health outcomes for patients, increased patient satisfaction and reduced
administrative costs

5. DIGITAL MATURITY SELF-ASSESSMENT

6. DIGITAL MATURITY SELF-
ASSESSMENT
0
10
20
30
40
50
60
70
80
90
100

7. 238
115
89
5
27
8
1
155 253
99
18
58
9
121
5
3
10
135 230
28
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Hospital
Pharmacy
GP Out of Hours A&E Acute
Assessment
111 Ambulance
Clinical Support
Ambulance
Crew
Non-Hospital
Urgent Care or
WIC
Community or
Intermediate
Care
Other*
Enabled Sites Yet to be enabled
*Other includes prisons, hospices and any other care

8. Demonstrate
leadership for
informatics
Build confidence
& credibility in IT
Sell the benefits &
deliver the benefits
Invest in & encourage
staff development
Community
engagement