Strengths-based case managment


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Powerpoint accompanying workshop session from the Homeless and Housing Coalition of Kentucky's 2013 conference. Presented by Kristi Jedlicki and Sarah Buckler, Phoenix Health Care Clinic
This training focuses on using Strengths-based Case Management with homeless and formerly-
homeless clients to help them focus on solutions to the challenges they face, rather than
solely on the challenges and barriers to reaching their goals. The case manager and the
client work together to identify and utilize the client’s strengths to set both short-term and long-term goals in a
number of areas, such as life skills, education, employment, housing, and recovery.

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Strengths-based case managment

  1. 1. STRENGTHS-BASED CASEMANAGEMENTSarah Buckler & Kristi JedlickiSt. John Center for Homeless MenLouisville, Kentucky
  2. 2. WELCOME “Recovery is a process, away of life, and a way ofapproaching the day’schallenges. It is not aperfectly linear process. Attimes, our course iserratic, and we falter, slideback, regroup, and startagain. The need is to meetthe challenge of disability andto re-establish a new andvalued sense of integrity andpurpose within and beyondthe limits of the disability; theaspiration is to live, work, andlove in a community in whichone makes a significantcontribution.” (Deegan, 1988, p. 15)
  3. 3. EXERCISE
  4. 4. PRINCIPLES OF STRENGTHS-BASED CASEMANAGEMENT 6 Principles:1. Clients can recover andreclaim their lives.2. The focus is onstrengths, rather thanon deficits.3. The community is anoasis of resources.4. The client is the directorof the helping process.5. The relationship isprimary and essential.6. The primary setting forthis work is in thecommunity.
  5. 5. RESEARCH & STRENGTHS-BASED CASEMANAGEMENT The research shows thatthis model: Gives the client hope andmotivates the client Helps build the client’sself-esteem Keeps the case managerfrom being an adversary Empowers the client Looks at the wholeperson, not just theperson’s “label” Utilizes the resourcesthat are readily available
  7. 7. QUESTIONS TO ELICIT STRENGTHSADOPTED FROM THE NYC DEPT. OF YOUTH AND COMMUNITY DEVELOPMENT CASE MANAGEMENT STANDARDS What do you think is necessaryfor things to change? Whatcould you do to make thathappen? What do you hope to be doingin 5 years? 10 Years? Who helps you when you needhelp? What do you do to take care ofyourself? Do you see a doctoror healer when you don’t feelwell? What gives you strength indifficult times? 11 Questions to ask: How have you managed toovercome/survive thechallenges that you havefaced? What have you learnedabout yourself during thosetimes? Who are the people that youcan rely upon? Who makesyou feelunderstood, supported, orencouraged? When things were going betterin your life, what was different? What do you feel proud of?What positive things do otherpeople say about you? What are your ideas aboutyour current situation?
  8. 8. IDEAS TO REMEMBER . . .ADOPTED FROM THE NYC DEPT. OF YOUTH AND COMMUNITY DEVELOPMENT CASE MANAGEMENT STANDARDS1. Before you begin-ask yourself, are you expecting strengths, as well aschallenges?2. Remember: every individual, group, family, and community has strengths-eventhe most seemingly impoverished environment has resources and strengths.3. A person’s behavior and achievement are often functions of the resourcesavailable to a person or perceived to be available.4. Generating options and alternative pathways to a goal is fundamental tostrength-based practice.5. We do not know the upper limits of a person’s capacity to grow and change.6. Gather information conversationally.7. Give primacy to the person’s perspectives by eliciting their voice, hearing theirstories, and taking their ideas seriously.8. Discover what a person wants, their aspirations, goals, and dreams.9. Elicit, point out, and record a person’s talents, skills, and accomplishments in allareas of life.10. Avoid blaming, diagnosing, and labeling.11. Have the person identify what unmet needs are most important to address first.12. Identify successful coping and problem-solving strategies that the person hasused in the past, whenever possible.
  9. 9. CONCLUSION Question & AnswerSession Thank you!