Vandana Gupta
Founder,
V Care Foundation
October 20, 2010
Doctor does not
want to be your
advocate
Doctor does not
understand
you?
Doctor does not
speak in simple
language
Doctor d...
Current Scenario
The Doctor patient ratio in India is
1:1588*
Ideal ratio should be 1:500
3X times!*Deccan Chronicle , Jul...
How can we work together to
address this challenge
Patient’s Need
Confidence
Competence
Mutual respect
Knowledge
Trust
Shared Values
Patient’s view
The physician is generally viewed as superior to the
patient
The doctor-patient relationship is also comp...
What a patient wants…
To be seen and get test results in a timely manner
Doctor---not the staff---should call with bad r...
What a patient wants…
Be patient and engage patients in medical decision-
making
Acknowledge the stress that patient und...
What a patient wants
Have a sense of humor, but not at the expense of a
patient’s dignity
Never brush off questions abou...
Patient’s responsibility
Be honest with your doctor on the issues concerning
your health
Compliance, Compliance, Complia...
Any Questions
What I wish every doctor knew - the patient's perspective - Putting Patients First Conference, Mumbai
What I wish every doctor knew - the patient's perspective - Putting Patients First Conference, Mumbai
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What I wish every doctor knew - the patient's perspective - Putting Patients First Conference, Mumbai

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What I wish every doctor knew - the patient's perspective - Putting Patients First Conference, Mumbai

  1. 1. Vandana Gupta Founder, V Care Foundation October 20, 2010
  2. 2. Doctor does not want to be your advocate Doctor does not understand you? Doctor does not speak in simple language Doctor does not allow you to disagree or ask a question Doctor does not make you feel comfortable
  3. 3. Current Scenario The Doctor patient ratio in India is 1:1588* Ideal ratio should be 1:500 3X times!*Deccan Chronicle , July 10, 2009
  4. 4. How can we work together to address this challenge
  5. 5. Patient’s Need Confidence Competence Mutual respect Knowledge Trust Shared Values
  6. 6. Patient’s view The physician is generally viewed as superior to the patient The doctor-patient relationship is also complicated by the patient’s suffering Doctor’s busy schedule may prevent the patient getting a patient hearing A dilemma may arise in situations where what is the most efficient treatment is not the same as what the patient wants for various reasons.
  7. 7. What a patient wants… To be seen and get test results in a timely manner Doctor---not the staff---should call with bad results. Doctor should tell what medicines one is getting and their side-effects. Doctor should explain everything in terms one can understand. A kind “hello” at the beside
  8. 8. What a patient wants… Be patient and engage patients in medical decision- making Acknowledge the stress that patient undergoes and respect each patient’s preferences, beliefs and values Explain results and directions in simple terms Offer encouragement and compassion, but don’t sugarcoat problems and solutions
  9. 9. What a patient wants Have a sense of humor, but not at the expense of a patient’s dignity Never brush off questions about alternative medicines or other medical issues State plans clearly for what the patient should do next
  10. 10. Patient’s responsibility Be honest with your doctor on the issues concerning your health Compliance, Compliance, Compliance Patience is a virtue! Both of you have the same goal : Patient’s good health
  11. 11. Any Questions

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