Putting Patients First - Using the Internet to Create Informed Patients


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Using the Internet to create informed patients

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Putting Patients First - Using the Internet to Create Informed Patients

  1. 1. Using The Internet to create Informed Patients Nrip Nihalani Plus91 Technologies Pvt. Ltd.
  2. 2. WHY TALK ABOUT THE INTERNET • Marshall McLuhan predicted in 1964 that our current and future electronic technologies would create a Global Village  World Wide Web • The pervasiveness of the WWW enables its users have “Access to Information 24 hours a day, 7 days a week”. Consumer  Patient • By providing Patients with access to information, which can be used to influence how they make decisions regarding their health care, the Internet provides the ability to break down traditional barriers of power
  3. 3. WHAT CANT THE INTERNET DO • It cannot cure you • It cannot force you to take your pills • It wont prevent you from taking the wrong medication • It wont prevent a surgeon from mistakenly operating on the wrong knee • It wont prevent a mishap in a surgery
  4. 4. THEN WHY USE IT • Fast Efficient Tool for Information – Risks – Options • Pervasive Medium • In Expensive • Collaborative • Self Adjusting • Inherent Quality Check
  5. 5. WHAT INFORMATION CAN THE INTERNET PROVIDE • General Medical References  neurocysticercosis • Side Effect Information – Surgical  E.g. SIDE EFFECTS OF A LASIK SURGERY – Drugs E.g. If it is not used at the correct dosage and frequency, Crocin may cause liver damage leading to liver failure • Emergency and First Aid Information • Recommendations for Medical Care – Evaluations of hospitals, clinics and physicians – Health Insurance Options – Healthcare Plans from Labs and Centers
  6. 6. HOW TO USE THIS INFORMATION • This health Information can be used for: – Evaluating Risks – Decision making – Disease Management – Emotional support – Health Promotion
  7. 7. WHERE IS THIS ON THE INTERNET • Medical Websites – Hospitals and Clinics – Physicians and Surgeons • Informative and Interactive Portals • Digital Medical Libraries • Medical Newsletters • Push Channels – Twitter – docFeedOnTweet – IRC –> For the advanced Internet User
  8. 8. EXAMPLES • MedicineNet  www.medicinenet.com • MedlinePlus  www.nlm.nih.gov/medlineplus/ • Mayo Clinic  www.mayoclinic.com • NoBabyNow  www.nobabynow.com • DocFeedOnTweet on Twitter • Wikipedia  The Ultimate Fallback Option
  9. 9. PAIN POINTS TODAY • There is still a lot of collaboration required which is missing – Within Patient Communities – Within the Medical Ecosystem • Healthcare Professionals are yet to use this medium effectively  • Localized Sites with an Indian Context are few and still poor in Quality
  10. 10. HOW TO SOLVE THEM • Step1 – Patients force doctors to provide information – Physicians, Clinics and Hospitals must get Websites – Doctors must improve their Computer skills – Doctors must start blogging, tweeting, becoming Social on the Web – Doctors should encourage Patients to build online community forums where they can frankly discuss treatments --- INVOLVE THEM
  11. 11. STILL SOLVING • Step 2 – Online Electronic Medical Record Solutions – Provide Patients with Personalized Health Records – Patients: Use Emails with your doctors  Save his Time – Doctors : Use SMS’s to provide Alerts  PUSH Info to the Patient • Step 3 – Lets do this first, else we will just keep talking 
  12. 12. SUMMARY • The Internet is a Fantastic Medium for sharing Healthcare Information and creating Informed Patients • The Informed Patient can use the Internet to make sure the care they receive is safe, effective, patient-centered, timely, efficient, and equitable.
  13. 13. QUESTIONS