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Brand HCL The journey from 2005 to 2010
Phase I FEARless brand campaign - Activities - - ,[object Object],[object Object],[object Object],www.hcl.in
Phase II 0 & 1 Campaign - Objective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],- -
Phase II 0 & 1 Campaign - Activities - - TV Advertisements – 4 creatives AEROSPACE BANKING BPO LIFE SCIENCES
- - Other media like Print, Internet and Outdoor
Phase III Technology that touches lives – Objectives ,[object Object],[object Object],- -
Phase III Technology that touches lives  ,[object Object],- -
Phase III Technology that touches lives - Feedback - -
Phase IV Technology that touches lives – Campaign 2 ,[object Object],[object Object],[object Object],[object Object],- -
- - Technology that touches lives
Top Of Mind Awareness  across 8 rounds of research 1st 2nd 3rd Jul-Aug 05 Feb-Apr06 Nov-Dec 06 June-July 07 JFM-08 July-Aug 08 Nov-Dec ‘08 Aug–Sep ‘09  Research duration
Spontaneous Awareness –  across 8 rounds of research 1st 2nd 3rd Jul-Aug 05 Feb-Apr06 Nov-Dec 06 June-July 07 JFM-08 July-Aug 08 Nov-Dec ‘08 Aug–Sep ‘09  Research duration
Phase IV  Technology that touches lives – Campaign 3 ,[object Object],[object Object],- -
- - Refreshes the previous campaign by taking fresh examples across diverse  fields Showcases multiple situations in Mr Banker’s day resolved by a friendly HCL employee Technology that Touches Lives - Part 3 (60 Seconder)
Focus on New Media  ,[object Object],- - The T3L Part III video featured in Top 100 in 2 hrs to Top 50 in 4 hours just after launch on June 10, 2010 #45 - Most Viewed (Week of 14 June) - Directors - India YouTube
The evolution of  Mobile Excitement
HCL-IMRB Survey  ,[object Object],[object Object],[object Object],[object Object]
The Findings ,[object Object],[object Object],[object Object],[object Object],[object Object]
ME Launch:  Launch of new & Vibrant brand positioning “ME” targeting youth considering their mobile and individualistic lifestyle.   “ ME” - Mobile Excitement For You Mobile Excitement for You Erase for ME Secure ME Lock ME Split  ME Encrypt ME World’s First “Service built into the Product”
The launch of Mobile Excitement A breakthrough ad campaign in the form of a film trailer, in line with the aspirations of the youth of today  who want excitement on the go. Run across 500+ multiplexes across country .
Feature Led Campaign Creating waves over the internet
Ranked amongst the Top Brands of the country
HCL – No longer just a brand… - - HCL Awarded  Superbrand  Status
Rising to the top, while maintaining a customer focus - - HCL Ranked  Brand Equity’s  Most Trusted Indian  IT Brand
A Journey of Transformation  CIO TO CEO
Support Vs. Strategic Reactive Vs. Proactive Lack of customer orientation Relative Young practice Lack of formal accreditation IT as IT Vs. IT in Business term Power of Sales & Profit- Traditional Leadership Business Transformation Competitive marketplace Business dependency on Technology Broadest perspective of Business Not willing to relinquish the technology heritage Current state, Role perception & Choice Role perceived by others CIO as a change agent Future Choice Is it a self denial ? Huge satisfaction Vs. taking leap into the unknown Is it a problem of understanding of his role as a CEO ?
CEO Role diversity – a Chimera or reality? Role diversity that exists for a CIO “ It has the customers, namely the company's business units. It has accountability for creating share holder value - through best in class processes and making sure every single deviation is getting noticed. Contributing ideas and innovation, just as everyone else does. Cutting costs and reducing risks. IT has to have strategy, finance,  people and operating plans, like all other businesses and components of  an enterprise. It almost runs like a company”  –  Allan Lorren ex-CIO Cigna, Apple computers  & then CEO of Galileo and Dun & Bradstreet
[object Object],[object Object],[object Object],[object Object],CIO/CFO  - Differences & similarities
Evolution of the CIO’s Role Technical Business Reactive Initiative Proactive 1970 1980 1990 2000 2005 2010
Is there a glass ceiling? 1 2 3 4
Making Transition possible ,[object Object],[object Object],[object Object],[object Object],[object Object]
Leadership Style ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],** Star CEOs, CFOs  & CIOs score almost same on critical parameters of Leadership style.( Source: Korn/ Ferry International)
Thinking Style ** Star CEOs,CFOs & CIOs score almost same on critical parameters of Leadership style.( Source: Korn/ Ferry International) ,[object Object],[object Object],[object Object],[object Object],Action Focused
Emotional competencies ** Star CEO,CFO & CIO score almost same on critical parameters of Leadership style.( Source: Korn/ Ferry International) ,[object Object],[object Object],[object Object],[object Object],[object Object]
The other side of the Coin
Crossing the Bridge: CIO TO CEO
Was CIO at Became… Was CIO at Became… Compaq 1998-1999 CEO  Compaq   1999-2002 Chairman and CEO  WorldCom  2002-2006 Mike Capellas Schneider  National 1996-1999 CEO Schneider National 1999-2007 Chris Lofgren Was CIO at Became… Was CIO at Became… The Reincarnated CIO President TD Ameritrade Client Group 2006-Present TD Ameritrade 2003-2005 Asiff Hirji CEO Iomega 2006 – Present Procter & Gamble 2000-2006 Stephen David

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Transcending CXO Boundaries, By Ajai Chowdhry, Founder HCL , Chairman HCL lnfosystems

  • 1. Brand HCL The journey from 2005 to 2010
  • 2.
  • 3.
  • 4. Phase II 0 & 1 Campaign - Activities - - TV Advertisements – 4 creatives AEROSPACE BANKING BPO LIFE SCIENCES
  • 5. - - Other media like Print, Internet and Outdoor
  • 6.
  • 7.
  • 8. Phase III Technology that touches lives - Feedback - -
  • 9.
  • 10. - - Technology that touches lives
  • 11. Top Of Mind Awareness across 8 rounds of research 1st 2nd 3rd Jul-Aug 05 Feb-Apr06 Nov-Dec 06 June-July 07 JFM-08 July-Aug 08 Nov-Dec ‘08 Aug–Sep ‘09 Research duration
  • 12. Spontaneous Awareness – across 8 rounds of research 1st 2nd 3rd Jul-Aug 05 Feb-Apr06 Nov-Dec 06 June-July 07 JFM-08 July-Aug 08 Nov-Dec ‘08 Aug–Sep ‘09 Research duration
  • 13.
  • 14. - - Refreshes the previous campaign by taking fresh examples across diverse fields Showcases multiple situations in Mr Banker’s day resolved by a friendly HCL employee Technology that Touches Lives - Part 3 (60 Seconder)
  • 15.
  • 16. The evolution of Mobile Excitement
  • 17.
  • 18.
  • 19. ME Launch: Launch of new & Vibrant brand positioning “ME” targeting youth considering their mobile and individualistic lifestyle. “ ME” - Mobile Excitement For You Mobile Excitement for You Erase for ME Secure ME Lock ME Split ME Encrypt ME World’s First “Service built into the Product”
  • 20. The launch of Mobile Excitement A breakthrough ad campaign in the form of a film trailer, in line with the aspirations of the youth of today who want excitement on the go. Run across 500+ multiplexes across country .
  • 21. Feature Led Campaign Creating waves over the internet
  • 22. Ranked amongst the Top Brands of the country
  • 23. HCL – No longer just a brand… - - HCL Awarded Superbrand Status
  • 24. Rising to the top, while maintaining a customer focus - - HCL Ranked Brand Equity’s Most Trusted Indian IT Brand
  • 25. A Journey of Transformation CIO TO CEO
  • 26. Support Vs. Strategic Reactive Vs. Proactive Lack of customer orientation Relative Young practice Lack of formal accreditation IT as IT Vs. IT in Business term Power of Sales & Profit- Traditional Leadership Business Transformation Competitive marketplace Business dependency on Technology Broadest perspective of Business Not willing to relinquish the technology heritage Current state, Role perception & Choice Role perceived by others CIO as a change agent Future Choice Is it a self denial ? Huge satisfaction Vs. taking leap into the unknown Is it a problem of understanding of his role as a CEO ?
  • 27. CEO Role diversity – a Chimera or reality? Role diversity that exists for a CIO “ It has the customers, namely the company's business units. It has accountability for creating share holder value - through best in class processes and making sure every single deviation is getting noticed. Contributing ideas and innovation, just as everyone else does. Cutting costs and reducing risks. IT has to have strategy, finance, people and operating plans, like all other businesses and components of an enterprise. It almost runs like a company” – Allan Lorren ex-CIO Cigna, Apple computers & then CEO of Galileo and Dun & Bradstreet
  • 28.
  • 29. Evolution of the CIO’s Role Technical Business Reactive Initiative Proactive 1970 1980 1990 2000 2005 2010
  • 30. Is there a glass ceiling? 1 2 3 4
  • 31.
  • 32.
  • 33.
  • 34.
  • 35. The other side of the Coin
  • 36. Crossing the Bridge: CIO TO CEO
  • 37. Was CIO at Became… Was CIO at Became… Compaq 1998-1999 CEO Compaq 1999-2002 Chairman and CEO WorldCom 2002-2006 Mike Capellas Schneider National 1996-1999 CEO Schneider National 1999-2007 Chris Lofgren Was CIO at Became… Was CIO at Became… The Reincarnated CIO President TD Ameritrade Client Group 2006-Present TD Ameritrade 2003-2005 Asiff Hirji CEO Iomega 2006 – Present Procter & Gamble 2000-2006 Stephen David

Editor's Notes

  1. HCL continues to hold the leading position in first mentions…that it had gained last time…following next are IBM and then HP and Infosys New brands like Acer, LG are making also their presence felt with some mentions