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Ottawa Collaborative Approach to Integrating HIFIS Data
Ottawa Collaborative Approach to Integrating HIFIS Data
Ottawa Collaborative Approach to Integrating HIFIS Data
Ottawa Collaborative Approach to Integrating HIFIS Data
Ottawa Collaborative Approach to Integrating HIFIS Data
Ottawa Collaborative Approach to Integrating HIFIS Data
Ottawa Collaborative Approach to Integrating HIFIS Data
Ottawa Collaborative Approach to Integrating HIFIS Data
Ottawa Collaborative Approach to Integrating HIFIS Data
Ottawa Collaborative Approach to Integrating HIFIS Data
Ottawa Collaborative Approach to Integrating HIFIS Data
Ottawa Collaborative Approach to Integrating HIFIS Data
Ottawa Collaborative Approach to Integrating HIFIS Data
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Ottawa Collaborative Approach to Integrating HIFIS Data

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  • Create Citrix diagram for the presenation
  • Duplication of services – now SPs can see that a client has been booked into another shelter. Can now refer them back. No longer need to fill in all client details if the client exists in the Db Duplication of work by staff is decreased Duplication of services is decreased Data quality is improved – no double clients Data is more complete System planning will benefit from more accurate data by reducing the duplication of client records across databases, and more comprehensive profile of clients accessing services .
  • 9 SP’s with a common goal of eliminating homelessness. Service providers have organized themselves into service networks that share information and resources for more effective services. Took over 3 years to draft and sign the new DSP. We have 8 contracted community shelters plus one City operated shelter; Community shelters; (some have multiple programs that serve more than one clientele) 4 of them serve men, 1 serving men that are newcomers 4 serve women, 1 of them serving pregnant women and 1 serving women that are newcomer 2 serve young woman (youth), 1 of them serving pregnant youth 1 serves young men (youth) 1 serves newcomer families 1 City Family shelter; serves families also serves all the above (youth, men, woman etc) as part of their off-site overflow services. Ottawa’s shelter community identified the need to amalgamate their HIFIS data into a single database and together through numerous consultations with the City of Ottawa, have put together the DSP currently in place.   This will improve client service, case management, operational and system planning capabilities, and will address business level issues, such as duplication of services. Data is currently often duplicated because there are nine separate databases and errors in data collection are not captured in a timely manner because there is no access to real-time data. There is a limited ability of the City to conduct informed and timely planning given these data collection challenges. System planning will benefit from more accurate data by reducing the duplication of client records across databases, and a more comprehensive profile of clients accessing services. One centralized database will address these business issues. Duplication of work by staff is decreased Duplication of services is decreased Data quality is improved Data is more complete Data is reflected in real time The DSP tells: procedural reference monitors use of requested and released data privacy protection
  • 1)Used a merged tool developed by HRSDC. 2) Hifis is no longer hosted on individual computers at each SP. Data is more secure. Redudant computers systems and databackup.
  • improve public understanding improve community planning media advocacy better continuum across services
  • HIFIS Data play a vital role in determinging the need for a playground at one of our family shelters
  • HIFIS Data play a vital role in determinging the need for a playground at one of our family shelters
  • Predescessor Jasson Abbott
  • Transcript

    • 1. A Collaborative Approach to Integrating HIFIS Data February 23, 2010 Steve Bulgin
    • 2. A Collaborative Approach to Integrating HIFIS Data
      • A Brief History
      • A Collaborative Approach
      • Integrating the Data
      • Telling the Story
      • Looking Forward
      • Questions and Answers
    • 3. A Brief History
      • 9 Emergency Shelter Providers
      • All Service Providers maintaining separate databases
      • Weekly data exports
      • Aggregate data contained 2500 duplicate clients
      • Duplication of services
      • Some Services Providers couldn’t share data within their multiple shelter locations
    • 4. A Collaborative Approach
      • Nine Emergency Shelter Providers
      • Signing of a new Data Sharing Protocol
      • Working with HRSDC on vital sector specific visibility within HIFIS
      working collaboratively to eliminate homelessness
    • 5. Integrating the Data
      • Merging over 10 years of data representing 38,000 clients
      • One HIFIS database running on a City of Ottawa Citrix server
      • Secure remote internet connections to a single HIFIS database hosted on a City of Ottawa server
      building capacity in our community
    • 6. Telling the Story
      • Paint an accurate picture of homelessness in Ottawa
      • Alliance to End Homelessness Report Card
      evidence based decision making
    • 7. Jan-Dec 2008 Report Card
    • 8. Let them Be Kids Playground
    • 9. OMBI Reports
    • 10. Looking Forward
      • Signing Data Sharing Protocols with non emergency shelter Service Providers
      • Mobile outreach
      • Better data analysis and accurate reporting of long term trends
      • Improving the data collection process
    • 11. Why is data quality important to me? Friends, ultimately I believe that good data collection will result from shelters who themselves value the information they collect. And while I hope they value that information for their own service evaluations and planning, they should, more importantly, value it for the knowledge it affords them to effectively work with their clients towards a successful outcome through the service continuum.  We have lobbied hard to ensure newer versions of HIFIS reflect that mentality. It is a knowledge-based assessment tool to help the community successfully serve their clients - not just to facilitate reporting to stakeholders. Those results will be a tangible benefit from HIFIS being used as a service delivery tool in the community, not simply a data collection tool . -Jason Abbott
    • 12.  
    • 13. Questions & Answers Thank You Steve.Bulgin@Ottawa.ca 613-580-2424 ext.41651

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