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First 9 months 2009 results
                              www.gruppohera.it
First 9 months 2009 Results
Analyst Presentation, 12th November 2009
Accelerating growth in Q3


> In first 9 months Ebitda moved to a         >   M&A activities progress in Q4 with
  double digit growth rate (+11.3%).              the acquisition of 25% stake in
                                                  Aimag.
> Regulated activities were the main
                                              >   Herambiente was short listed in a
  contributor (80% of 9m Ebitda organic
                                                  competitive bid for the construction
  growth).
                                                  and management of a new WTE in
                                                  Tuscany.
> Regulated Waste activities and new
  WTE contribution fully offset negative      >   Extraordinary      further    “Fiscal
  impact of slowdown on customer                  moratoria” charges for 23.5m€ were
  consumptions in Q3.                             fully accounted for in Q3 (28.3m€ in
                                                  first 9 months).
> Small but positive change in trend of
  Special Waste volumes in Q3.                >   Positive      operating      results
                                                  achieved,       not       considering
> New WTE Modena and Imola CCGT co-               extraordinary   one     off   “Fiscal
  gen. reached full operation at Q3 end,          moratoria”, pushed up bottom line
  contributing slightly to achieved growth.       by +19%.



   9 months 2009 Group results                                                            1
First 9 months outstanding results despite economic slowdown



Mainly driven by Energy sales,                        M€                                    9m '08       %        9m '09       %       Ch.%
trading development and higher                        Revenues*                             2.603,1     100,0%    3.121,0     100,0%    +19,9%
commodity prices.                                                                                                                                 Accounts 25 m€ of Organic
                                                      Operat. costs                         (2.176,7)   (83,6%)   (2.627,4) (84,2%)     +20,7%
                                                                                                                                                  Growth and 15 m€ of non
                                                      Personnel                               (250,5)    (9,6%)    (261,1)    (8,4%)     +4,2%    recurrent item related to
Lower capitalised costs related                       Capitalizations                          174,5      6,7%       157,6     5,0%      (9,7%)
to reduced capex and activities                                                                                                                   gas network acquisition.
                                                      Ebitda                                 350,4       13,5%      390,1     12,5%     +11,3%
for third parties.                                    D&A                                     (170,4)    (6,5%)    (196,8)    (6,3%)    +15,5%
                                                      Ebit                                   180,0        6,9%     193,3       6,2%      +7,4%
                                                      Financials                               (77,4)    (3,0%)      (85,8)   (2,7%)    +10,8%
  Financial interests include                         Other non oper. exp.                      (5,6)    (0,2%)      (15,7)   (0,5%)   +179,9%
  “Fiscal moratoria” effect (5.6                      Pre tax Profit                          96,9        3,7%      91,8       2,9%      (5,3%)   ’09 Tax rate affected by
  and 12.6 m€ in ’08 and ’09                          Tax                                      (40,4)    (1,6%)      (42,5)   (1,4%)     +5,2%    Fiscal moratoria by ~5m€.
  respectively).                                      Tax rate                                -41,7%                -46,3%
                                                      Group Net Profit                        56,5        2,2%      49,3       1,6%    (12,8%)
                                                      Minorities                               (10,4)    (0,4%)       (7,2)   (0,2%)   +30,3%
                                                      Net Profit post minorities              46,2        1,8%      42,0       1,4%     (8,9%)    Decrease relates to Marche
                                                                                                                                                  Multiservizi and other minor
                                                      ADJ Net profit ("fiscal Moratoria")      55,1       2,1%       65,4      2,1%     +18,8%    Group companies.



                              Net Profit up by +19% excluding extraordinary “Fiscal moratoria” effect

  * Revenues include sales, change in stock and other operating revenues

                 9 months 2009 Group results                                                                                                             2
Organic growth achieved despite economic slowdown
Ebitda growth drivers (m€)
                            +10,9       390,1
             +28,8                               Ebitda drivers
   350,4
                                                 • Organic Growth (mainly regulated tariff
                                                   progression and positive contribution from
                                                   Gas marketing/trading) more than offset
                                                   economic slowdown effects.
                                                 • Organic Growth includes effects (lower lease
                                                   and provision reversal by ~15 m€) of
  9m '08   Syn & Org.G.   New Plants    9m '09     network strengthening with municipal
                                                   shareholders’ assets.

2009 Ebitda growth by quarters                   • New plants contribution mainly relates to
                                                   Forlì, Ferrara and Modena WTE.
                                                 • WTE Modena and Cogen.            Imola    started
                          +26,0        +39,7       contributing to results in Q3.
                                                 • Regulated activities highlight           positive
                                                   contribution (80% of growth).
 +12,4       +1,3
                                                 • Electricity sales yield outstanding results
                                                   (+40% in volumes).
  Q1          Q2            Q3          9m



 9 months 2009 Group results                                                                      3
Waste business: New capacity now on stream

                                                                             Ebitda
M€                 9m '08         %        9m '09      %        Ch. %
Revenues               468.0     100.0%     480.3     100.0%      +2.6%
                                                                             New WTE plants (Ferrara and Forlì) run at full
Operat. costs          (244.3)   (52.2%)    (257.0) (53.5%)       +5.2%
                                                                             capacity and WTE Modena reached full capacity at
Personnel              (108.0)   (23.1%)    (106.6) (22.2%)      (1.3%)      Q3 end (total Waste treated further increased in Q3
Capitaliz.               14.5      3.1%       12.5     2.6%     (13.9%)      reaching 15% of total treatments).
Ebitda                 130.2      27.8%     129.2     26.9%      (0.8%)      Electricity produced by WTE increased in first 9
                                                                             months about 29% (up to 313 GWh).
  Treatment volumes and mix (K ton)                                          Increase of regulated tariffs and volumes of Urban
                                                                             Waste impact positively on Ebitda.
                3.826                        3.850             +0.7%
                                                                             These drivers were almost able to completely
                                                                             offset reduction in Special Waste and change in
                                                                             mix.
                                                                             Volumes of special waste still highlight a decrease
                                                                  Other      of -8.5% (1,315k ton) but implys a recovery from
                                                                  Wte        -12% in February ‘09.
                  12%                           15%
                                                                  Landfill   Q3 Ebitda in line with previous year.
                 31%                           26%
                                                                             Herambiente started up a new plant of biogas in
                                                                             Cesena (Bio-WTE project).
                9m '08                      9m '09


         9 months 2009 Group results                                                                                        4
Water business: Tariff progression underpin growth

                                                                       Revenues
M€               9m '08         %        9m '09     %       Ch. %      Sales growth mainly driven by tariffs increase
Revenues             340.3     100.0%     356.3   100.0%      +4.7%    (~5%) as agreed with Authorities.
Operat. costs        (264.4)   (77.7%)    (263.8) (74.0%)    (0.2%)
Personnel             (77.5)   (22.8%)     (79.4) (22.3%)     +2.5%    Volumes sold recovered from Q1 but are still
Capitaliz.              96.5    28.4%        83.6 23.5%     (13.4%)    slightly lower vs last year due to economic
Ebitda                94.9      27.9%      96.7    27.1%      +1.9%    slowdown effects.

                                                                       Slowdown of real estate industry also affected
                                                                       sales (lower new connections and services) even
                                                                       though a slight recovery was record in Q3.

Data                           9m '08          9m '09        Ch.%      Ebitda

Aqueduct (mm3)                   197.0            195.3       (0.9%)   First 9m ’09 results sign a positive growth (+1.8 m€)
Sewerage (mm3)                   170.4            168.4       (1.2%)   mainly thanks to tariff increase able to more than
Purification (mm3)               170.7            168.4       (1.4%)   offset economic slowdown.

                                                                       Q3 Ebitda up by 11.9% vs last year.




       9 months 2009 Group results                                                                                  5
Gas business: Trading activities, commodity prices and asset expansion
                                                                       Revenues
                                                                       Higher volumes sold mainly related to enhanced
M€               9m '08         %        9m '09      %      Ch. %      trading activities and increased commodity prices.
Revenues              763.8    100.0%     907.8    100.0%   +18.9%     Better climate conditions helped to partially
Operat. costs      (693.6)     (90.8%)    (793.3) (87.4%)   +14.4%     offset economic slowdown effects on consumptions
Personnel             (35.2)    (4.6%)     (40.7) (4.5%)    +15.6%     of final customers.
Capitaliz.             44.5      5.8%       41.8     4.6%    (6.1%)
Ebitda                 79.5     10.4%     115.6     12.7%   +45.3%     Ebitda
                                                                       Regulated distribution activities positively
                                                                       contributed as a consequence of the new tariff
                                                                       system (+9 m€) and of the effects related to
                                                                       network acquisition from Municipalities (+18 m€).
                                                                       Ebitda      also    benefits    from   increased
Data                       9m '08          9m '09           Ch.%       trading/market activities      that provided a
                                                                       contribution by 7 m€.
Volumes distrib. (mm3)         1.550,6          1.517,0       (2,2%)   District Heating increased sales benefiting from
Volumes sold (mm )3
                               1.730,9          1.868,9       +8,0%
                                                                       exploitation of heat production related to new
                                                                       cogen. plant now on stream (+2 m€ mainly related
District Heating (GWht)          279,2             301,8      +8,1%
                                                                       to new connections).

                                                                       Hera takes part to the open season for the new
                                                                       capacity in the Tauern pipeline.



     9 months 2009 Group results                                                                                    6
Electricity business: Strong market expansion

                                                                        Revenues
M€                9m '08        %        9m '09      %       Ch. %      Sales increase underpinned by market expansion
Revenues          1,083.1      100.0%    1,457.9    100.0%   +34.6%     (+21.7% final sales) and +44.5% trading revenues.
Operat. costs      (1,049.3)   (96.9%)   (1,425.5) (97.8%)   +35.8%
Personnel             (16.3)    (1.5%)      (16.7) (1.1%)     +2.5%
Capitaliz.             17.4      1.6%        17.0    1.2%     (2.4%)    Ebitda
Ebitda                34.8       3.2%       32.6     2.2%     (6.4%)
                                                                        Better contribution from sales and trading activities
                                                                        partially offset lower contribution from own power
                                                                        gen. (CCGT plants) and change in fair value.
                                                                        Imola 80 MW cogen. unit reached full operations at Q3
                                                                        end.
                                                                        Tariff increase following new tariff system for the
Data                           9m '08           9m '09        Ch.%
                                                                        regulatory period 2008-2011 almost offset distribution
                                                                        volume reduction (-1 m€).
Volumes sold (GWh)             3,650.7          5,111.4       +40.0%

Volumes distrib. (GWh)         1,707.5          1,619.6        (5.1%)
                                                                        Micro-cogen. highlighted a slight improvement in
                                                                        results.




             9 months 2009 Group results                                                                               7
Other services: Progression in results despite dismissions

M€                9m '08          %        9m '09      %      Ch. %
                                                                        Revenues
Revenues              57.1       100.0%      77.4    100.0%   +35.6%    Sales increase underpinned by good
Operat. costs         (34.3)     (60.0%)     (46.5) (60.1%)   +35.7%    performance of Public Lighting and of TLC
Personnel             (13.5)     (23.6%)     (17.6) (22.7%)   +30.2%    infrastructure management business.
Capitaliz.                 1.5     2.7%        2.7     3.5%   +75.2%
Ebitda                10.9        19.1%      16.0     20.7%   +46.9%


                                                                        Ebitda
                                                                        Ebitda increase mainly driven by Public
                                                                        Lighting an TLC businesses (which reflects the
Data                             9m '08          9m '09        Ch.%     increased stake in Acantho and Satcom) whilst
                                                                        some residual marginal businesses have been
Public Lighting (K unit)           326.0             327.1      +0.3%   dismissed.



                                                                        Group company rationalisation process
                                                                        continues and currently almost all Group
                                                                        companies highlight positive results and mainly
                                                                        focus on Hera core businesses.




       9 months 2009 Group results                                                                                   8
Capex and Net Financial Debt

                                           Capex plan on schedule.
 M€                   9m '08   9m '09
                                           ~35% relates to development Capex.
 Waste                  92.0       86.2
 Water                  88.1       81.5    Waste: 52 m€ relates to new WTE plants.
 Gas                    43.4       48.8
 Electricity            31.6       27.7    Water: Capex compliant to ATO agreements, with some
 Other                   4.0        9.2    reductions related to new connections.
 Holding                33.1       30.2
 Investments             4.3        1.2    Electricity: more than 46% relates to new Imola cogen. unit.
 Capex                 296.5     284.9

                                           Financial Debts
 Net Debts                      Q3 '09     Change versus H1 (108 m€) mainly relates to less favourable
 As of Jun. 30 '09             (1.788,4)
                                           “Accise” position (47 m€), Operating Cash Flows including
                                           Fiscal Moratoria (39 m€) and physiological outflow of
 Q3 change                       (108,4)   provisions accrued.
 As of 30 Sept. '09            (1.896,8)   Q3 change in Financial Debt in line with Q3 ’08.
 of which:
 Short term Debt                 (200,9)   Commercial receivables and payables remain substantially
 Long term Debt                (1.696,0)   unchanged in Q3.



 9 months 2009 Group results                                                                   9
Closing remarks


•    Results reported highlight a solid and comfortable growth more than offsetting
     economic slowdown.

•    AGM held in October approved projects (LOC rationalisation, network acquisition
     from Municipals and the increase of the limit in voting rights for private shareholders up
     to 5%) included in the new Business Plan enhancing the visibility of targets.

•    Expanding initiatives on Energy markets include further Group companies
     rationalisation in the Marche region through the merger of Aspes Gas into
     HeraComm Marche permitting to control directly 83K customers. Hera is also taking
     part to the competitive bid for the acquisition of Isogas Srl (57K customer in Gas and
     above 22K customers in Electricity).

•    Moreover, is expected shortly the second phase of Florence WTE tender.


    Resilient and continuous development and full offsetting of Fiscal moratoria


Closing Remarks                                                                      10

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Q3 2009 Hera Group analyst

  • 1. First 9 months 2009 results www.gruppohera.it
  • 2. First 9 months 2009 Results Analyst Presentation, 12th November 2009
  • 3. Accelerating growth in Q3 > In first 9 months Ebitda moved to a > M&A activities progress in Q4 with double digit growth rate (+11.3%). the acquisition of 25% stake in Aimag. > Regulated activities were the main > Herambiente was short listed in a contributor (80% of 9m Ebitda organic competitive bid for the construction growth). and management of a new WTE in Tuscany. > Regulated Waste activities and new WTE contribution fully offset negative > Extraordinary further “Fiscal impact of slowdown on customer moratoria” charges for 23.5m€ were consumptions in Q3. fully accounted for in Q3 (28.3m€ in first 9 months). > Small but positive change in trend of Special Waste volumes in Q3. > Positive operating results achieved, not considering > New WTE Modena and Imola CCGT co- extraordinary one off “Fiscal gen. reached full operation at Q3 end, moratoria”, pushed up bottom line contributing slightly to achieved growth. by +19%. 9 months 2009 Group results 1
  • 4. First 9 months outstanding results despite economic slowdown Mainly driven by Energy sales, M€ 9m '08 % 9m '09 % Ch.% trading development and higher Revenues* 2.603,1 100,0% 3.121,0 100,0% +19,9% commodity prices. Accounts 25 m€ of Organic Operat. costs (2.176,7) (83,6%) (2.627,4) (84,2%) +20,7% Growth and 15 m€ of non Personnel (250,5) (9,6%) (261,1) (8,4%) +4,2% recurrent item related to Lower capitalised costs related Capitalizations 174,5 6,7% 157,6 5,0% (9,7%) to reduced capex and activities gas network acquisition. Ebitda 350,4 13,5% 390,1 12,5% +11,3% for third parties. D&A (170,4) (6,5%) (196,8) (6,3%) +15,5% Ebit 180,0 6,9% 193,3 6,2% +7,4% Financials (77,4) (3,0%) (85,8) (2,7%) +10,8% Financial interests include Other non oper. exp. (5,6) (0,2%) (15,7) (0,5%) +179,9% “Fiscal moratoria” effect (5.6 Pre tax Profit 96,9 3,7% 91,8 2,9% (5,3%) ’09 Tax rate affected by and 12.6 m€ in ’08 and ’09 Tax (40,4) (1,6%) (42,5) (1,4%) +5,2% Fiscal moratoria by ~5m€. respectively). Tax rate -41,7% -46,3% Group Net Profit 56,5 2,2% 49,3 1,6% (12,8%) Minorities (10,4) (0,4%) (7,2) (0,2%) +30,3% Net Profit post minorities 46,2 1,8% 42,0 1,4% (8,9%) Decrease relates to Marche Multiservizi and other minor ADJ Net profit ("fiscal Moratoria") 55,1 2,1% 65,4 2,1% +18,8% Group companies. Net Profit up by +19% excluding extraordinary “Fiscal moratoria” effect * Revenues include sales, change in stock and other operating revenues 9 months 2009 Group results 2
  • 5. Organic growth achieved despite economic slowdown Ebitda growth drivers (m€) +10,9 390,1 +28,8 Ebitda drivers 350,4 • Organic Growth (mainly regulated tariff progression and positive contribution from Gas marketing/trading) more than offset economic slowdown effects. • Organic Growth includes effects (lower lease and provision reversal by ~15 m€) of 9m '08 Syn & Org.G. New Plants 9m '09 network strengthening with municipal shareholders’ assets. 2009 Ebitda growth by quarters • New plants contribution mainly relates to Forlì, Ferrara and Modena WTE. • WTE Modena and Cogen. Imola started +26,0 +39,7 contributing to results in Q3. • Regulated activities highlight positive contribution (80% of growth). +12,4 +1,3 • Electricity sales yield outstanding results (+40% in volumes). Q1 Q2 Q3 9m 9 months 2009 Group results 3
  • 6. Waste business: New capacity now on stream Ebitda M€ 9m '08 % 9m '09 % Ch. % Revenues 468.0 100.0% 480.3 100.0% +2.6% New WTE plants (Ferrara and Forlì) run at full Operat. costs (244.3) (52.2%) (257.0) (53.5%) +5.2% capacity and WTE Modena reached full capacity at Personnel (108.0) (23.1%) (106.6) (22.2%) (1.3%) Q3 end (total Waste treated further increased in Q3 Capitaliz. 14.5 3.1% 12.5 2.6% (13.9%) reaching 15% of total treatments). Ebitda 130.2 27.8% 129.2 26.9% (0.8%) Electricity produced by WTE increased in first 9 months about 29% (up to 313 GWh). Treatment volumes and mix (K ton) Increase of regulated tariffs and volumes of Urban Waste impact positively on Ebitda. 3.826 3.850 +0.7% These drivers were almost able to completely offset reduction in Special Waste and change in mix. Volumes of special waste still highlight a decrease Other of -8.5% (1,315k ton) but implys a recovery from Wte -12% in February ‘09. 12% 15% Landfill Q3 Ebitda in line with previous year. 31% 26% Herambiente started up a new plant of biogas in Cesena (Bio-WTE project). 9m '08 9m '09 9 months 2009 Group results 4
  • 7. Water business: Tariff progression underpin growth Revenues M€ 9m '08 % 9m '09 % Ch. % Sales growth mainly driven by tariffs increase Revenues 340.3 100.0% 356.3 100.0% +4.7% (~5%) as agreed with Authorities. Operat. costs (264.4) (77.7%) (263.8) (74.0%) (0.2%) Personnel (77.5) (22.8%) (79.4) (22.3%) +2.5% Volumes sold recovered from Q1 but are still Capitaliz. 96.5 28.4% 83.6 23.5% (13.4%) slightly lower vs last year due to economic Ebitda 94.9 27.9% 96.7 27.1% +1.9% slowdown effects. Slowdown of real estate industry also affected sales (lower new connections and services) even though a slight recovery was record in Q3. Data 9m '08 9m '09 Ch.% Ebitda Aqueduct (mm3) 197.0 195.3 (0.9%) First 9m ’09 results sign a positive growth (+1.8 m€) Sewerage (mm3) 170.4 168.4 (1.2%) mainly thanks to tariff increase able to more than Purification (mm3) 170.7 168.4 (1.4%) offset economic slowdown. Q3 Ebitda up by 11.9% vs last year. 9 months 2009 Group results 5
  • 8. Gas business: Trading activities, commodity prices and asset expansion Revenues Higher volumes sold mainly related to enhanced M€ 9m '08 % 9m '09 % Ch. % trading activities and increased commodity prices. Revenues 763.8 100.0% 907.8 100.0% +18.9% Better climate conditions helped to partially Operat. costs (693.6) (90.8%) (793.3) (87.4%) +14.4% offset economic slowdown effects on consumptions Personnel (35.2) (4.6%) (40.7) (4.5%) +15.6% of final customers. Capitaliz. 44.5 5.8% 41.8 4.6% (6.1%) Ebitda 79.5 10.4% 115.6 12.7% +45.3% Ebitda Regulated distribution activities positively contributed as a consequence of the new tariff system (+9 m€) and of the effects related to network acquisition from Municipalities (+18 m€). Ebitda also benefits from increased Data 9m '08 9m '09 Ch.% trading/market activities that provided a contribution by 7 m€. Volumes distrib. (mm3) 1.550,6 1.517,0 (2,2%) District Heating increased sales benefiting from Volumes sold (mm )3 1.730,9 1.868,9 +8,0% exploitation of heat production related to new cogen. plant now on stream (+2 m€ mainly related District Heating (GWht) 279,2 301,8 +8,1% to new connections). Hera takes part to the open season for the new capacity in the Tauern pipeline. 9 months 2009 Group results 6
  • 9. Electricity business: Strong market expansion Revenues M€ 9m '08 % 9m '09 % Ch. % Sales increase underpinned by market expansion Revenues 1,083.1 100.0% 1,457.9 100.0% +34.6% (+21.7% final sales) and +44.5% trading revenues. Operat. costs (1,049.3) (96.9%) (1,425.5) (97.8%) +35.8% Personnel (16.3) (1.5%) (16.7) (1.1%) +2.5% Capitaliz. 17.4 1.6% 17.0 1.2% (2.4%) Ebitda Ebitda 34.8 3.2% 32.6 2.2% (6.4%) Better contribution from sales and trading activities partially offset lower contribution from own power gen. (CCGT plants) and change in fair value. Imola 80 MW cogen. unit reached full operations at Q3 end. Tariff increase following new tariff system for the Data 9m '08 9m '09 Ch.% regulatory period 2008-2011 almost offset distribution volume reduction (-1 m€). Volumes sold (GWh) 3,650.7 5,111.4 +40.0% Volumes distrib. (GWh) 1,707.5 1,619.6 (5.1%) Micro-cogen. highlighted a slight improvement in results. 9 months 2009 Group results 7
  • 10. Other services: Progression in results despite dismissions M€ 9m '08 % 9m '09 % Ch. % Revenues Revenues 57.1 100.0% 77.4 100.0% +35.6% Sales increase underpinned by good Operat. costs (34.3) (60.0%) (46.5) (60.1%) +35.7% performance of Public Lighting and of TLC Personnel (13.5) (23.6%) (17.6) (22.7%) +30.2% infrastructure management business. Capitaliz. 1.5 2.7% 2.7 3.5% +75.2% Ebitda 10.9 19.1% 16.0 20.7% +46.9% Ebitda Ebitda increase mainly driven by Public Lighting an TLC businesses (which reflects the Data 9m '08 9m '09 Ch.% increased stake in Acantho and Satcom) whilst some residual marginal businesses have been Public Lighting (K unit) 326.0 327.1 +0.3% dismissed. Group company rationalisation process continues and currently almost all Group companies highlight positive results and mainly focus on Hera core businesses. 9 months 2009 Group results 8
  • 11. Capex and Net Financial Debt Capex plan on schedule. M€ 9m '08 9m '09 ~35% relates to development Capex. Waste 92.0 86.2 Water 88.1 81.5 Waste: 52 m€ relates to new WTE plants. Gas 43.4 48.8 Electricity 31.6 27.7 Water: Capex compliant to ATO agreements, with some Other 4.0 9.2 reductions related to new connections. Holding 33.1 30.2 Investments 4.3 1.2 Electricity: more than 46% relates to new Imola cogen. unit. Capex 296.5 284.9 Financial Debts Net Debts Q3 '09 Change versus H1 (108 m€) mainly relates to less favourable As of Jun. 30 '09 (1.788,4) “Accise” position (47 m€), Operating Cash Flows including Fiscal Moratoria (39 m€) and physiological outflow of Q3 change (108,4) provisions accrued. As of 30 Sept. '09 (1.896,8) Q3 change in Financial Debt in line with Q3 ’08. of which: Short term Debt (200,9) Commercial receivables and payables remain substantially Long term Debt (1.696,0) unchanged in Q3. 9 months 2009 Group results 9
  • 12. Closing remarks • Results reported highlight a solid and comfortable growth more than offsetting economic slowdown. • AGM held in October approved projects (LOC rationalisation, network acquisition from Municipals and the increase of the limit in voting rights for private shareholders up to 5%) included in the new Business Plan enhancing the visibility of targets. • Expanding initiatives on Energy markets include further Group companies rationalisation in the Marche region through the merger of Aspes Gas into HeraComm Marche permitting to control directly 83K customers. Hera is also taking part to the competitive bid for the acquisition of Isogas Srl (57K customer in Gas and above 22K customers in Electricity). • Moreover, is expected shortly the second phase of Florence WTE tender. Resilient and continuous development and full offsetting of Fiscal moratoria Closing Remarks 10