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  • 1. ® ManageNow FTS Solutions for Dynamic Infrastructures management Eduard Slobozeanu, Sales Specialist Servers & StorageSeptember 2009 Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS
  • 2. IT infrastructuresDevelopment of IT spendings Source: IDC 1 © Fujitsu Technology Solutions 2009 All rights reserved
  • 3. IT Infrastructure Management Monitoring Services Business Processes Company Sectors Applications WEB Mail HR Services/Processes SAP etc. IT Infrastructure Applications Virtualization High Availability Storage Operating Systems Server Clients Network Hardware Customer Pain Points:  Need for cost reduction  Control and monitor the entire data center  Consolidate various management tools and monitors  Manage complex software dependencies 2 Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS
  • 4. Business Needs of different organizational tiers C-Level (CTO, CFO, CIO, …)  Cost reduction  Support of business needs  Agility Middle Management (Data Center Manager, …)  Reliability, stability & KPI controlling  Data Center Process Automation  Transparency and flexible billing models IT-Specialist (Administrator, Operator, …)  Reduction of complexity  Performance monitoring & analysis  Documentation and SLA reporting Customers (Outsourcing end user, …)  Availability  Cost transparency  Reliable SLA based IT-Operations 3 Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS
  • 5. The future of infrastructure and operations Understanding the Real Cost of an IT Management Product Key Findings  In response to the current economic crisis, IT organizations are reviewing their management software inventories  IT organizations rarely calculate life cycle costs for IT operation products  The initial product license price can be a small percentage of overall, ongoing operation Life cycle costs, which can be more than three times the original productManageNow® cost during a five-year period Recommendations:  Reduce operating license costs by purchasing products that are easy to implement and require minimal customization … Source: - Gartner: G00165072 4 Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS
  • 6. ManageNow® - platform-independent IT Management solution ManageNow® ManageNow® Key Values  Optimizes the daily Data Center operation Business Processes  Vendor independent - supports Fujitsu IT infrastructure products and also other Applications platforms  Seamless integration with major IT WEB Mail HR Management solutions SAP etc.  Increased Data Center availability and IT Infrastructure productivity  High reliability due to field proven best practice Virtualization High Availability concepts - more than 10 years experience Storage  Flexible extendable according to business Server Clients Network needs  Rapid go live - 1 week kick start program Main Features:  Fast ROI – typically achieved after the build  Standardized Management of heterogeneous infrastructures phase  Fully automated management of operating systems, software and assets  Up to 65% less implementation costs -  Controlling and monitoring of the entire data center compared to classic approach  Easy integration of various IT Management tools and monitors  Cuts operating costs up to 40% 5 Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS
  • 7. The building blocks of ManageNow® Based on Enterprise IT Management Standard Products Fujitsu Software Extensions Fujitsu Blue Prints & Best Practice Concepts ManageNow® Fujitsu Maintenance and Support Fujitsu Methodology Standardized Integration Services ManageNow® solutions enable a highly automated integration of Enterprise IT Management with cost reduction up to 65%. 6 Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS
  • 8. Offering Data Center Management with ManageNow®Customer pain points Control and monitor the entire data center Observe various management tools and monitors No master control station for operators Need for cost reduction in the data center operatingCustomer Value by ManageNow® Consolidation of multiple monitors to a central view CIO cockpit, for all business critical processes Time saving through highly standardized, tested and automated installation and configuration Benefit from the FTS best practice experience Reduction of implementation cost up to 65% and operation costs up to 40%ManageNow® Solution Offering ManageNow® for NSM Network & System Management (Licenses, Integration Service, Maintenance) Extentions for ManageNow® for NSM: FTS ServerView, HP Insight Manager, IBM Director Integration, CentricStor Monitoring, eHealth Integration, NetApp Monitoring, BladeFrame Monitoring, VMware, … 7 Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS
  • 9. Offering Client Management with ManageNow®Customer pain points Ensure software- and patch management for client server infrastructure Manage complex software dependencies Heterogeneous vendor environment with different driver sets Need for cost reduced and a short implementation path in the client management solutionCustomer Value by ManageNow® Increased efficiency when operating with the solution Time saving through highly standardized, tested and automated installation and configuration Benefit from the FTS best practice experienceManageNow® Solution Offering ManageNow® for ITCM Desktop & Server Management (Licenses, Integration Service, Maintenance) Extentions for ManageNow® for DSM: OS Installation for clients and server Patch Management Workplace Management 8 Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS
  • 10. Summary: ManageNow® in a Nutshell Best practice Integration Platform:  Field proven  Vendor independent integration  Customer oriented  Flexible & expandable  Developed by Professional  Task oriented views of infrastructure Service Consultants from CIO cockpit to details  Aligned to sophisticated customer requirements Enterprise IT Management Standard Cost efficient Products Optimization of Data Center Operation  TCO and ROI effective  Service Desk Management up to 65% to classic projects  Server Management  Rapid go live of production  Storage Management 1 week kick start program  Network Management  Client Management  ITIL conform CMDB support ManageNow® solution enables a highly automated integration of Enterprise IT Management within a few days instead of weeks or months. 9 Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS
  • 11. 10 Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS
  • 12. Backup 11 © Fujitsu Technology Solutions 2009 All rights reserved
  • 13. ServerView and ManageNow®ManageNow®: Easy & efficient management of PRIMERGY in heterogeneous infrastructures Central management cockpit for heterogeneous platforms  Consolidates different infrastructure monitoring & management solutions ManageNow® Central Manager  Server, storage, network, services, ...  Centralizes Business Process Monitoring  Cuts operational cost by 40% LAN  Quick implementation ManageNow® Remote Manager  Less implementation costs - 65% off compared to classic approaches  Based on blueprints & best practice  Proven solution - over 10 years experience IBM  Integrates seamless with major HP Dell enterprise and server management solutions  CA Unicenter, MS SCOM, HP OpenView, ...  FTS ServerView Suite, HP SIM, IBM Director, ...  PRIMERGY ready ManageNow®  Automatic integration in ManageNow® SAN Management  Full ServerView functionality available PRIMERGY integration provides full ServerView functionality 45 12 © Fujitsu Technology Solutions 2009 All rights reserved
  • 14. DeploymentInstallation Manager / Deployment Manager Smart Mass installation & cloning for PRIMERGY Servers Local Installation Remote Remote Remote Remote for single server Installation Multi installation Mass Installation Mass Cloning single server up to 5 servers n-servers n- servers Installation Deployment Manager Manager 13 © Fujitsu Technology Solutions 2009 All rights reserved
  • 15. DeploymentInstallation Manager / Deployment Manager Deployment Concept Installation Step3: Manager Step1: Mass Deployment Reference Reference Installation Installation Reference installation: Management Console Windows ~45 minutes Deployment ImageDeployment creation: Manager ~15 minutes Step2: Server MassCreation Image deploymentWindows >100: ~20 minutes Linux Target Image Store VMware NAS / SAN ESX Targets 14 © Fujitsu Technology Solutions 2009 All rights reserved
  • 16. DeploymentDeployment in heterogeneous environments Altiris (Symantec) offers integrated IT Lifecycle Management PRIMERGY Servers are fully integrated in Altiris Deployment Solution or HP Rapid Deployment Pack (RDP) respectively 15 © Fujitsu Technology Solutions 2009 All rights reserved
  • 17. AnalysisPRIMECollect Provides comprehensive diagnostic data for detailed and faster failure analysis Primarily for FTS support teams / service organization Local offline / online usage Shortened support times Faster recovery 16 © Fujitsu Technology Solutions 2009 All rights reserved
  • 18. AnalysisPRIMECollect Online data collection Convenient handling via ServerView OM 17 © Fujitsu Technology Solutions 2009 All rights reserved