The roadmap to (new) LEADERSHIP

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The roadmap to (new)Leadership.

Presentation for the IFMA SPAIN worldsummit FM&BS in Barcelona, June 30 2011.

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The roadmap to (new) LEADERSHIP

  1. 1. THE ROADMAP: FROM MANAGEMENT TO (NEW) LEADERSHIP New leadership = Sustainable = More $ucce$ and more FUN. Koos Groenewoud
  2. 2. FILM 1: Smart girl in bar June 30 FM & BS CONFERENCE IFMA SPAIN 2011
  3. 3. Agenda <ul><li>Brief Introduction </li></ul><ul><li>Trends in Leadership </li></ul><ul><li>Servant Leadership </li></ul><ul><li>(Some) Golden Rules (Goldsmith) </li></ul><ul><li>My Vision </li></ul>June 30 FM & BS CONFERENCE IFMA SPAIN 2011
  4. 4. Koos (Mr.Connectivity) Groenewoud <ul><li>Ambassador Greenleaf center for Servant Leadership Europe </li></ul><ul><li>Ambassador Marshall Goldsmith </li></ul><ul><li>Founder & Owner at AAA (TRIPLE A) Total Facility Management (AAA-TFM) </li></ul><ul><li>People & Customers </li></ul><ul><li>Leadership + Professional Service / Hospitality & Facility Management </li></ul>June 30 FM & BS CONFERENCE IFMA SPAIN 2011
  5. 5. Trends in Leadership FM & BS CONFERENCE IFMA SPAIN 2011 Planet People Profit June 30
  6. 6. Trends in Leadership <ul><li>New World of Works </li></ul><ul><li>Generation Y </li></ul><ul><li>Growing succes Goldsmith and Kotter </li></ul><ul><li>Growing interest in Servant Leadership </li></ul><ul><li>Social responsability </li></ul><ul><li>Walk the talk, Teamplayers, 360 feedback </li></ul>June 30 FM & BS CONFERENCE IFMA SPAIN 2011
  7. 7. Servant Leadership Robert Greenleaf <ul><li>Listening </li></ul><ul><li>Empathy </li></ul><ul><li>Healing </li></ul><ul><li>Awareness </li></ul><ul><li>Persuation </li></ul><ul><li>Conceptualization </li></ul><ul><li>Foresight </li></ul><ul><li>Stewardship </li></ul><ul><li>Commitment to the growth of people </li></ul><ul><li>Building community </li></ul>June 30 FM & BS CONFERENCE IFMA SPAIN 2011
  8. 8. What Got You Here Won’t Get You There <ul><li>New York Times best seller, How successful people become even more successful </li></ul><ul><li>Discover the 20 workplace habits you need to break </li></ul>June 30 FM & BS CONFERENCE IFMA SPAIN 2011
  9. 9. <ul><li>Adding too much value: The overwhelming desire to add our two cents to every discussion </li></ul><ul><li>Passing judgement: The need to rate others and impose our standards on them </li></ul><ul><li>Making destructive comments: The needless sarcasms and cutting remarks that we think make us so sharp and witty </li></ul>June 30 FM & BS CONFERENCE IFMA SPAIN 2011
  10. 10. <ul><li>Speaking when angry: Using emotional volatility as a management tool </li></ul><ul><li>Failing to give proper recognition: The inability to praise and reward </li></ul><ul><li>Telling the world how smart we are: The need to show people we’re smarter than they think we are </li></ul><ul><li>Winning too much: The need to win at all costs and in all situations when it matters, when it doesn’t, and when it’s totally beside the point </li></ul>June 30 FM & BS CONFERENCE IFMA SPAIN 2011
  11. 11. <ul><li>Playing favorites: Failing to see that we are treating someone unfairly </li></ul><ul><li>Refusing to express regret: The inability to take responsibility for our actions, admit we’re wrong, or recognize how our actions affect others </li></ul><ul><li>Not listening: The most passive-agressive form of disrespect for collegues </li></ul>June 30 FM & BS CONFERENCE IFMA SPAIN 2011
  12. 12. <ul><li>Failing to express gratitude: The most basic form of bad manners </li></ul><ul><li>Punishing the messenger: The misguided need to attack the innocent who are usually trying to help us </li></ul>June 30 FM & BS CONFERENCE IFMA SPAIN 2011
  13. 13. My Vision Recommendations
  14. 14. Recommendations <ul><li>Handle your people, clients and suppliers with proper care </li></ul><ul><li>Explain what you expect from your employees, but don’t tell them how to achieve it </li></ul><ul><li>Treat people the way you’d like to be treated yourself </li></ul><ul><li>Stick strictly to the ‘Anyone can’t have more than 1 boss’ principle </li></ul>June 30 FM & BS CONFERENCE IFMA SPAIN 2011
  15. 15. Recommendations (2) <ul><li>Make more use of words like Thanks, Sorry, Excellent and Help </li></ul><ul><li>Be a true member of your team </li></ul><ul><li>Walk the talk </li></ul><ul><li>Dare to be vulnerable </li></ul><ul><li>Bend critisism to an opportunity </li></ul><ul><li>Be a Leader by Exceptions </li></ul>June 30 FM & BS CONFERENCE IFMA SPAIN 2011
  16. 16. <ul><li>www.aaa-tfm.nl </li></ul><ul><li>www.speakersacademy.nl </li></ul><ul><li>http://nl.linkedin.com/in/koosgroenewoud </li></ul><ul><li>[email_address] </li></ul><ul><li>design: www.powerpointspecialist.nl </li></ul>June 30 FM & BS CONFERENCE IFMA SPAIN 2011

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