1. Presented by
WaveFront Brokerage Services
How Telemedicine Benefits Work
…And Save YOU Money
Greg Agle
greg@conciergebenefitservices.com
(484) 467-7314
www.mybenefitservices.com/gregagle
2. Presented by
WaveFront Brokerage Services
The System Is Broken
It doesn’t matter who you are, we’re all feeling the
pain of the current healthcare system, and we
believe there must be a better way to access
healthcare and reduce healthcare costs with
immediate impact.
3. Of USA’s GDP will be spent on healthcare by 2017
US Health & Human Services Dept.
Of the time Doctors offices are closed during the week
Average wait time to for a doctor’s appointment
Average wait time in physician’s waiting room
Some REAL Help, Please…
19.5%
76%
3
weeks
23
min.
*Statistics based on US Health & Human Services Department and American Medical Association Studies
4. Average family spends annually on health care and
35 hours to doctor’s office visits alone
($133 and 3 hours every month)
Of ER visits are for non-emergency reasons
Of people have skipped a recommended medical test
due to cost
Of people do not fill their prescriptions – usually due
to cost factors
The Current State of Health Care
& Healthcare Reform
$1,600
or more
66+%
25%
24%
*Statistics based on US Health & Human Services Department and American Medical Association Studies
5. Difficult to meet face-to-face with a
physician/specialist (and getting harder all the time)
Difficult to get a timely appointment
Can be difficult to actually get to the appointment
Emergency Rooms and Urgent Care are frustrating
and expensive options
Missing work can be a costly proposition
Getting to the Doctor
6. Healthcare has become extremely inconvenient
Healthcare isn’t cheap (huge increases expected for 2016)
Healthcare reform inevitably has lead to:
The Bottom Line…
Increased costs
Longer waits
Shorter physician interactions
Increased stress levels
Healthcare is ineffective and inefficient!
7. Did You Know…
Top 3 ER visits in 2015 to date are Ear,
Sinus, Upper Respiratory Infections
Not broken bones or car accidents
2015 American Medical Association Study
8. Did You Know…
4 of 5 of all ER, urgent care,
and doctor office visits are
better handled over the
phone…safely and effectively.
2015 American Medical Association Study
9. Did You Know…
92% of consultations with
Concierge Benefit Service’s
telemedicine doctors are
resolved without the need for a
follow-up?
89% of healthcare executives
believe telemedicine will
transform healthcare?
*Statistics based on 2014 US Health & Human Services Department and American Medical Association Studies
10. The lowest cost, highest impact soluction to many of
the issues plaguing the healthcare system today.
Simply put…
Provides the lowest cost, highest impact solutions to many of
the issues plaguing all Employers, Employees, Families and the
healthcare system.
Concierge Benefit Services offers a program designed
specifically to save time and money by utilizing technology to
provide efficient, immediate access to Healthcare solutions.
11. It’s convenient – 24/7 access from anywhere
It’s unlimited – $0 Copay; no hidden fees or per-use charges
It’s easy – just call or click and you’re connected
It’s quality – US Board Certified & State Licensed Doctors and
Specialists including OB/GYN, Pediatricians, Cardiologists,
Endocrinologists, and much much more
It’s proven – our affiliate network now reach over 30 million
Americans and counting
It’s comprehensive – for the body, mind and pocket book
It’s affordable - $9.95/month; Covers ENTIRE Household!
For every dollar you spend in Telemedicine, you should see $4-$5 in return, with the right Telemedicine Company!
Fulfilling the ongoing utilization is everything and a true partnership with you is only going to help drive it.
Concierge Benefit Services’ Telemedicine Plan
12. Step 2.
Request consult
Step 3.
Talk with a physician
Step 4.
Resolve the issue
You simply log on to your account or
call Concierge Benefit Services’ toll free
telemedicine line, 24/7/365, to request
either a telephone or video
consultation.
A board-certified physician licensed in
your state reviews your medical history
and provides a consultation over the
phone or through video, just like an in-
person visit.
The physician recommends the
right treatment for your medical
issue. If a prescription is necessary,
it is electronically sent to your
pharmacy of choice.
Step 1.
Medical history
You are required to complete
your medical history online, by
phone, or by faxing a paper form
prior to requesting a consultation.
Step 5.
Continuity of care
The physician documents the results of
the consultation in your medical history.
Consultation information is sent to the
health plan and can be sent to your
primary care physician.
HOW IT WORKS
You have cold-like symptoms but don’t have the time to sit in an urgent care
waiting room. Instead you call Concierge Benefit Services toll free line:
13. Common Conditions Common Medications Prescribed
82% Less prescribing than office settings
Doctor less pressured
No $$ incentives to prescribe meds
More convenient & accessible
Less effort or aggravation for patient
40%
Of the top 50 diagnosis treated
with telemedicine.
Patients triaged to alternative level of care
when necessary.
Cold/Flu
Sinus infections
Upper Respiratory
Allergies
Headaches
Urinary Tract (UTI)
Bronchitis
Stomach Ache/Diarrhea
Eye infections
Ear Infections
Rash/Skin Irritation
Yeast Infection
Other GYN complaints
Zithromax Z-Pak
Amoxicillin
Albuterol
Augmentin
Tessalon
Azithromycin
Keflex
Bactrim
Cipro
Lisinopril
Tamiflu
Prednisone
Metformin
Flonase
Diflucan
HCTZ
Levaquin
Macrobid
Pyridium
Biaxin
Allegra
Bactrim
Ibuprofen 800
Nasonex
Lipitor
Common Conditions &
Medications Prescribed
15. HIGHEST QUALITY OF CARE
Our doctors are NCQA Certified
Board-certified
State-licensed
Experienced
U.S. Residents
Primary Source
Verified
Board-certified in internal medicine, family
practice, emergency medicine or pediatrics.
State-licensed in their respective states.
Experienced, with an average of 15 years of
practice.
U.S. residents, living and working in the
United States.
Verified through the National Practitioner
Data Bank (NPDB) and the American Medical
Association (AMA) Board certification, work
history, peer reference, State licenses,
monthly state sanction reports, DEA license,
criminal and civil background.
98%
Concierge Benefit
Services’ physician
satisfaction rate
16. How Concierge Benefit Services’
Telemedicine Plan Reduces Costs
65% of members would have gone
to PCP at cost of
$153
10% of members would have
gone to Urgent Care at cost of
$350
15% of members would have
gone to Emergency Room at
cost of
$1029
Telemedicine services help eliminate 1,000’s of hours of lost productivity
due to medical absenteeism.
Data and dollar amounts are based on national averages. Amounts listed may not reflect actual billed charges
17. Calculating Cost Savings
For Self-Funded Groups
________ Number of Employees on Plan
________ Number of TOTAL Members (if not known, we usually multiply by 3)
________ TOTAL number on Plan
________ Multiply TOTAL number on Plan by 2.8 visits per person
(4 total visits a year per person, multiplied by 70%)
________ TOTAL visits redirected away from health insurance claims
________ Multiply by $150 - $240 for average cost per visit – PCP, UC
& ER (National Average is $240)
________ TOTAL Cost of all visits
________ Multiply by 25% Utilization (year 1); 50% Utilization (year 3)
________ TOTAL Savings from CBS Telemedicine (Cost Shift from Health Insurance to Telemedicine)
________ Telemedicine Cost (usually $6-$7 PEPM x Total Number of employees on Plan;
Pricing is determined by size of group)
________ NET SAVINGS
For every dollar you spend in Telemedicine, you should see $4-$5 in return, with the right Telemedicine Company!
Fulfilling the ongoing utilization is everything and a true partnership with you is only going to help drive it.
18. USE Concierge Benefit Services’
Telemedicine Plan WHEN YOU:
Need care after hours or on weekends
Need medical care access from remote locations
Need Rx prescription/refills* for common acute conditions
Cannot meet face-to-face with physician / specialist
Cannot get a timely appointment
Cannot get to a doctor due to disability
Do not want to go to ER/UC
Cannot afford to take off work
Are traveling and need advice