Taking The Guesswork Out Of Hiring Seminar 101209

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    Taking The Guesswork Out Of Hiring Seminar 101209 - Presentation Transcript

    1. “Taking the Guesswork Out of Hiring” Presented By: Gregg Sterett A strategic business partner with
    2. Study: “Retaining Talent, Retention and Succession In the Corporate Workforce” ―85% of Executives reported the single greatest challenge in workforce management is creating or maintaining their companies‘ ability to compete for top talent.‖
    3. Today, we will show you proven tactics and tools that will significantly improve your ability to compete for superior talent and to build competitive advantage through your people.
    4. Have you ever made a conscious decision to hire a non-performer? “63% of all hiring decisions are made during the first 4.3 minutes of an interview.” Society of Human Resource Management Study, reported in USA Today
    5. Peter Drucker: “Revered as father of Modern Day Management” “Chances are good that up to 66% of your company’s hiring decisions will prove to be mistakes in the first twelve months.” Source: ""Visionary writer mined the mind“, USA Today, 11/11/2005 by Bruce Rosenstein.
    6. The One That Left! Your bigger headache. . .
    7. I’m Still Here! Your bigger headache. . .
    8. Have you ever hired or promoted someone who did not live up to your expectations?
    9. Why People Fail! Incompetence Source: “The Risky Business of Hiring Stars”, Harvard Business Review, May 2004.
    10. Transfer of Talent is Risky Business . . . “Talent imported from elsewhere, rarely sustain their performance in a new organization!” Source: “The Risky Business of Hiring Stars”, Harvard Business Review, May 2004.
    11. Why People Fail! Incompatability With company culture Source: “The Risky Business of Hiring Stars”, Harvard Business Review, May 2004.
    12. Why People Fail! Incompatability With job match
    13. Why People Fail! Incompatability With People! Source: “The Risky Business of Hiring Stars”, Harvard Business Review, May 2004.
    14. A Recent Study • 30-40 percent of all applicants mis- represent themselves on their resumes • 10-15 percent of all applicants have criminal records • 52 percent of resumes have discrepancies Source: Challenger, Gray, & Christmas study, 2005.
    15. Traditional Hiring Methods Application Resume
    16. Interview Application Resume Traditional Hiring Methods
    17. What’s the Answer? The right people can be the difference between extinction and survival, profit and loss… …Seem too big a statement?
    18. Frank Schmidt & John Hunter “Experts In Personnel Productivity and Psychology” 85 Years of Research! Reported in the Harvard Business Review!
    19. Your People Are The Difference!
    20. Success S Results Company A Time
    21. Success S Company B Results Time
    22. The Value Proposition of Selection Decision Example: Salary of $37,480. - 25% of annual salary - Cost of benefits (1/3 of 25%) - Minimum Cost of a Bad Hire: Source: Profiles International, Inc.
    23. 1st Month E X P E 2nd Month C T A T 3rd Month I O N S TIME
    24. The Value Proposition of Selection Decision Example: Salary of $37,480. - 25% of annual salary - Cost of benefits (1/3 of 25%) Source: Profiles International, Inc.
    25. The Value Proposition of Selection Decision Example: Salary of $37,480/Yr. - 25% of annual salary $9,370.00 - Cost of benefits (1/3 of 25%) $2,343.00 - Minimum Cost of a Bad Hire: $11,713.00 Source: Profiles International, Inc.
    26. Your Challenge To ensure that every ―people‖ decision— whether hiring, promotion, or development is aimed at achieving ―superior‖ performance.
    27. Why do people perform at a ―superior‖ level? Source: “Job Matching for Better Sales Performance,” Harvard Business Review, Vol. 58, No. 5.
    28. No Relationship Between Performance And . . . Educational Qualifications Gender
    29. No Relationship Between Performance And . . . Age Ethnic Origin
    30. No Relationship Between Performance And . . . Experience
    31. ―It‘s not experience – or college degrees – or other accepted factors… (it) hinges on fit with the job.‖ It’s Job Match. Source: “Job Matching for Better Sales Performance,” Harvard Business Review, Vol. 58, No. 5.
    32. The Impact of Job Match With Without Job Job Match Match High Turnover Industry % left / fired after 6 months % left / fired after 14 months Low Turnover Industry % left / fired after 6 months % left / fired after 14 months Source: “Job Matching for Better Sales Performance,” Harvard Business Review, Vol. 58, No. 5.
    33. The Impact of Job Match On Employee Turnover With Without Job Job Match Match High Turnover Industry % left / fired after 6 months 24% 46% % left / fired after 14 months 28% 57% Low Turnover Industry % left / fired after 6 months 5% 25% % left / fired after 14 months 8% 34% Source: “Job Matching for Better Sales Performance,” Harvard Business Review, Vol. 58, No. 5.
    34. Achieving Job Match Checking the Past Skill Match Education Training Experience Skills
    35. Achieving Job Match Checking the Past Reviewing the Present Skill Match Company Match Education Values Training Demeanor Experience Appearance Skills Integrity
    36. Achieving Job Match Checking the Past Reviewing the Present Skill Match Company Match Education Values Training Demeanor Experience Appearance Skills Integrity ? What predicts future ―superior‖ performance?
    37. Get the Whole Picture- Generating Job Match
    38. The missing third is Job Match… Checking the Past Reviewing the Present Skill Match Company Match Education Values Training Demeanor Experience Appearance Skills Integrity Job Match Thinking Style Behavioral Traits Interests …in predicting “superior” performance
    39. Superior Performance hinges on job matching… ―Superior‖ producers match their jobs and: • Can deal with the mental demands of the position • Are comfortable with the demands of the environment and with their co-workers • Enjoy the work and are motivated to do the work Source: “The validity and utility of selection methods in personnel psychology: Practical and theoretical implications of 85 years of research findings” Psychological Bulletin, Sept 1998, Vol. 124, No. 2, pp 262-274.
    40. Imagine Great People… ―…companies will need to reorient their recruitment and selection processes by hiring ‗for job match‘ rather than mere credentials…‖ Jim Sirbasku, CEO Profiles International …Great People Everywhere
    41. Benefits of Job Match Bottom Line Improvement • Lower Cost • Improve Productivity • Boost Bottom Line Profits
    42. How do you get that information? With Predictive, Behavioral Employee Assessments And Job Match Patterns
    43. Here‘s what the U.S. Department of Labor says about assessments: • Employment tests can be used to gather accurate information about job-related characteristics. This information helps assess the fit between people and jobs. • Tests can be used to predict employee and applicant job performance. • Appropriate use of professionally developed assessment tools enables organizations to make more effective employment-related decisions.
    44. Example of a Complete Assessment What it measures: • Can the person do the job?
    45. Example of a Complete Assessment What it measures: • Can the person do the job? • How will the person do the job?
    46. Example of a Complete Assessment What it measures: • Can the person do the job? • How will the person do the job? • Will the person want to do the job?
    47. Job Profile Summary How is a Job Match Job Pattern: Sales Representative Overall Job Match Pattern customized 1 2 3 Thinking Style 4 5 6 8 9 10 Learning Index 7 for a company? Verbal Skill Verbal Reasoning 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 Numerical Ability 1 2 3 4 5 6 7 8 9 10 Numeric Reasoning 1 2 3 4 5 6 7 8 9 10 Assess Current Energy Level 1 2 Behavioral Traits 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Top Performers Assertiveness Sociability 1 2 3 4 5 6 7 8 9 10 Review or Build Manageability 1 2 3 4 5 6 7 8 9 10 Attitude 1 2 3 4 5 6 7 8 9 10 Decisiveness 1 2 3 4 5 6 7 8 9 10 Job Descriptions Accommodating 1 2 3 4 5 6 7 8 9 10 Job Interviews with Independence 1 2 3 4 5 6 7 8 9 10 Objective Judgment 1 2 3 4 5 6 7 8 9 10 Incumbents, Managers. Interests Ranking Occupational Interests Top three interests for this position Compare with prior Enterprising People Service The Job Matching process for Interests Job Match patterns in Creative Lowest three interests for this position is concerned with top three interests of a Job Match Pattern and how a similar industries. candidates top three Financial/Administrative interests match. The three top interests for Technical this Pattern are indicated and ranked from top to bottom. Mechanical 17
    48. Shaded areas indicate the Job Match pattern. The Job Match patterns show requirements for the jobs in your company.
    49. Use Job Match Patterns For:  Selection and Onboarding  Coaching and Mentoring  Training  Promoting  Managing Performance  Succession Planning
    50. Job Profile Summary Example of Overall Job Match Job Pattern: Sales Representative 94% A Good Match
    51. Job Profile Summary Job Pattern: Sales Representative Overall Job Match 94% Thinking Style 1 2 3 4 5 6 7 8 9 10 Example of Learning Index 1 2 3 4 5 6 7 8 9 10 Verbal Skill Job Match 1 2 3 4 5 6 7 8 9 10 Percentage Verbal Reasoning A Good Match Numerical Ability 1 2 3 4 5 6 7 8 9 10 95% Numeric Reasoning 1 2 3 4 5 6 7 8 9 10
    52. Job Profile Summary Job Pattern: Sales Representative Overall Job Match 94% Thinking Style 1 2 3 4 5 6 7 8 9 10 Learning Index 1 2 3 4 5 6 7 8 9 10 Verbal Skill Job Match 1 2 3 4 5 6 7 8 9 10 Percentage Verbal Reasoning Numerical Ability 1 2 3 4 5 6 7 8 9 10 95% Numeric Reasoning 1 2 3 4 5 6 7 8 9 10 Behavioral Traits 1 2 3 4 5 6 7 8 9 10 Energy Level 1 2 3 4 5 6 7 8 9 10 Assertiveness Example of 1 2 3 4 5 6 7 9 10 Sociability 8 Job Match Manageability 1 2 3 4 5 6 7 8 9 10 Percentage 95% A Good Match Attitude 1 2 3 4 5 6 7 8 9 10 Decisiveness 1 2 3 4 5 6 7 8 9 10 Accommodating 1 2 3 4 5 6 7 8 9 10 Independence 1 2 3 4 5 6 7 8 9 10 Objective Judgment 1 2 3 4 5 6 7 8 9 10
    53. Job Profile Summary Job Pattern: Sales Representative Overall Job Match 94% Thinking Style 1 2 3 4 5 6 7 8 9 10 Learning Index 1 2 3 4 5 6 7 8 9 10 Verbal Skill Job Match 1 2 3 4 5 6 7 8 9 10 Percentage Verbal Reasoning Numerical Ability 1 2 3 4 5 6 7 8 9 10 95% Numeric Reasoning 1 2 3 4 5 6 7 8 9 10 Behavioral Traits 1 2 3 4 5 6 7 8 9 10 Energy Level 1 2 3 4 5 6 7 8 9 10 Assertiveness 1 2 3 4 5 6 7 9 10 Sociability 8 Job Match Example of Manageability 1 2 3 4 5 6 7 8 9 10 Percentage 95% Attitude 1 2 3 4 5 6 7 8 9 10 Decisiveness 1 2 3 4 5 6 7 8 9 10 A Good Match Accommodating 1 2 3 4 5 6 7 8 9 10 Independence 1 2 3 4 5 6 7 8 9 10 Distortion – 8 Objective Judgment 1 2 3 4 5 6 7 8 9 10
    54. Job Profile Summary Job Pattern: Sales Representative Overall Job Match 94% Thinking Style 1 2 3 4 5 6 7 8 9 10 Learning Index 1 2 3 4 5 6 7 8 9 10 Verbal Skill Job Match 1 2 3 4 5 6 7 8 9 10 Percentage Verbal Reasoning Numerical Ability 1 2 3 4 5 6 7 8 9 10 95% Numeric Reasoning 1 2 3 4 5 6 7 8 9 10 Behavioral Traits 1 2 3 4 5 6 7 8 9 10 Energy Level 1 2 3 4 5 6 7 8 9 10 Assertiveness 1 2 3 4 5 6 7 9 10 Sociability 8 Job Match Manageability 1 2 3 4 5 6 7 8 9 10 Percentage 95% Attitude 1 2 3 4 5 6 7 8 9 10 Decisiveness 1 2 3 4 5 6 7 8 9 10 Accommodating 1 2 3 4 5 6 7 8 9 10 Independence 1 2 3 4 5 6 7 8 9 10 Distortion – 8 Objective Judgment 1 2 3 4 5 6 7 8 9 10 Occupational Interests Job Match Interests Ranking Top three interests for this position Example of Percentage 8 91% Enterprising 6 The Job Matching People Service process for Interests A Good Match Creative 10 is concerned with the top three interests of Lowest three interests for this position a Job Match Pattern and how a candidate’s top three 5 Financial/Administrative interests match. The three top interests for 4 Technical this Pattern are indicated and ranked 4 from top to bottom. Mechanical
    55. Hands Heart Head
    56. Do you want employee engagement? You must have their interest– Occupational interest!
    57. Job Profile Summary Job Pattern: Sales Representative Overall Job Match 94% Thinking Style 1 2 3 4 5 6 7 8 9 10 Learning Index 1 2 3 4 5 6 7 8 9 10 Verbal Skill Job Match 1 2 3 4 5 6 7 8 9 10 Percentage Verbal Reasoning Numerical Ability 1 2 3 4 5 6 7 8 9 10 95% Numeric Reasoning 1 2 3 4 5 6 7 8 9 10 Behavioral Traits 1 2 3 4 5 6 7 8 9 10 Energy Level 1 2 3 4 5 6 7 8 9 10 Assertiveness 1 2 3 4 5 6 7 9 10 Sociability 8 Job Match Manageability 1 2 3 4 5 6 7 8 9 10 Percentage 95% Attitude 1 2 3 4 5 6 7 8 9 10 Decisiveness 1 2 3 4 5 6 7 8 9 10 Accommodating 1 2 3 4 5 6 7 8 9 10 Independence 1 2 3 4 5 6 7 8 9 10 Distortion – 8 Objective Judgment 1 2 3 4 5 6 7 8 9 10 Occupational Interests Job Match Interests Ranking Top three interests for this position Percentage 8 91% Enterprising 6 The Job Matching People Service process for Interests Creative 10 is concerned with the top three interests of Lowest three interests for this position a Job Match Pattern and how a candidate’s top three 5 Financial/Administrative interests match. The three top interests for 4 Technical this Pattern are indicated and ranked 4 from top to bottom. Mechanical 17
    58. Job Profile Summary Job Pattern: Sales Representative Overall Job Match 64% Thinking Style 1 2 3 4 5 6 7 8 9 10 Learning Index 1 2 3 4 5 6 7 8 9 10 Verbal Skill Job Match 1 2 3 4 5 6 7 8 9 10 Percentage Verbal Reasoning 1 2 3 4 5 6 7 8 9 10 86% Numerical Ability Numeric Reasoning 1 2 3 4 5 6 7 8 9 10 Behavioral Traits 1 2 3 4 5 6 7 8 9 10 Energy Level 1 2 3 4 5 6 7 8 9 10 Assertiveness 1 2 3 4 5 6 7 8 9 10 Sociability Job Match A Poor Match Manageability 1 2 3 4 5 6 7 8 9 10 Percentage 56% Attitude 1 2 3 4 5 6 7 8 9 10 Decisiveness 1 2 3 4 5 6 7 8 9 10 Accommodating 1 2 3 4 5 6 7 8 9 10 Distortion – 9 Independence 1 2 3 4 5 6 7 8 9 10 Objective Judgment 1 2 3 4 5 6 7 8 9 10 Occupational Interests Job Match Interests Ranking Top three interests for this position Percentage 2 35% Enterprising 2 The Job Matching People Service process for Interests 1 is concerned with the Creative top three interests of Lowest three interests for this position a Job Match Pattern and how a candidate’s top three 4 Financial/Administrative interests match. The three top interests for Technical 10 this Pattern are indicated and ranked 8 from top to bottom. Mechanical 22
    59. Here’s a Tough Question: Energy Level Assertiveness Sociability Manageability Attitude Decisiveness Accommodating Independence Objective Judgment
    60. Here’s a Tough Question: Do you want your managers focused on poor performers? Wouldn‘t that be the worst use of their time? Energy Level Assertiveness Sociability Manageability Attitude Decisiveness Accommodating Independence Objective Judgment
    61. Job Match Matters! “Start with good people who are right for the job; train and motivate them; give them opportunity for advancement; and your organization will succeed.” J.W. Marriott “If a person is not performing as expected, it is probably because they are miscast for the job.” W. Edwards Deming
    62. Current U.S.A. Validation
    63. Why The ProfileXT… Current U.S.A. Validation Country Specific Validation Plus Culturally Adapted
    64. How will assessments support my organization… • Placement Report • Individual Report • Coaching Report • Succession Planning Report • Job Profile Summary Report • Job Summary Graph • Job Graph • Job Matching Report
    65. For more information contact... Gregg Sterett P O Box 461 Phone 972-221-3504 Lewisville, TX 75067 Email: Gregg@SterettEnterprises.com Visit: www.GreatPeopleWorks.com
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