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Rr horizon house sept 25 2013 distribution

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  • 1. Presented by Greg Marcus, Ph.D. Recognition Roundtable Horizon House Sept 25, 2013 Copyright 2013 Idolbuster Coaching Institute
  • 2. I was sitting alone with my thoughts on Yom Kippur… I thought I was a family first person, but I was working 90 hours a week. … And now I want to help other people work less and live more. Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 3. Evaluate  With  Two  Hats  –  business  and  personal   3 Personal Business Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 4.   One  person’s  “too  much”  is  “doing  what  it  takes”  to   someone  else.       Every  person  and  job  is  different     Our  needs/wants/desires  change  with  age.       We  all  have  only  168  hours  per  week     Too  much  =  too  little  of  something  else   4 Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 5. 5   Tired   Irritable   Rushed   Stressed   Dissatisfied   Crappy meals   Sex life suffers   Health issues   No time for hobbies   Missed family events Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 6. When  stress  level  was   high,  I  found  it  very  hard  to   depressurize,  and  became   more  and  more  short   tempered.  …  Very  little   things  could  ignite  my   explosion.    It  wasn’t  fun.     “Ron” General Manager in Silicon Valley Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 7.   How  we  spend  our  time  reflects  our  Values  &   Priorities     Sleep     Work     Everything  Else   7Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 8.   Chronic  sleep  deficit     Work  7  days  most  weeks     Always  thinking  about   work       Little  time  for  family,   dating,  hobbies,  health     Little  energy   8 Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 9.   Sufficient  Sleep  Every   Night     At  least  one  day  a  week   without  work       Minimal  after-­‐hours  email     Time  for  family,  dating,   friends,  hobbies,  exercise     Less  stress,  and  more   productive   9Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 10. 1.  Everyone  is  overworked   2.  Overwork  will  pay  off  eventually   3.  People  can  function  with  less  sleep   4.  No  choice  because  there  is  too  much  to  do   10 Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 11. 11 LinkedIn Survey Results, 290 responses Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 12.   One  third  of  Americans  report  that  they  are   chronically  overworked”  (Galinsky  et  al.,  2005)        “Small  business  owners  work  the  longest  hours  (paid   and  unpaid)  (Bond  et  al.,  2002,  p.  52).     “Top  managers  the  most  likely  to  be  working  over   sixty  hours  a  week”  (Kodz  et  al.,  2003,  p.  2)     “Employees  who  [prioritize  family  over  work]  …  are   less  likely  to  be  overworked  than  employees  who  are   work-­‐centric”  (Galinsky  et  al.,  2005,  p.  5).   12Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 13. 13 Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 14.   30%  of  Americans  are  sleep   deprived     Amygdala  more  responsive   to  “negative  images”     Primitive,  emotional  brain     The  sleepy  brain  is  more   emotional   14 Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 15.   Chronic  restriction  of  sleep  to  4  h  or  6  h  per  night  over  2   weeks     Significant  cumulative,  dose-­‐dependent  deficits  in   cognitive  performance  on  all  tasks.       Subjects  were  largely  unaware  of  these  increasing   cognitive  deficits,  which  may  explain  why  the   impact  of  chronic  sleep  deprivation  is  often   assumed  to  be  benign     The  cumulative  cost  of  additional  wakefulness:  dose-­‐response  effects  on   neurobehavioral  functions  and  sleep  physiology  from  chronic  sleep   restriction  and  total  sleep  deprivation.       Van  Dongen  et.  al.  Sleep.  2003  Mar  15;26(2):117-­‐26.   15 Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 16.   Military  study  of  knowledge  workers     Losing  one  hour  of  sleep  per  night  for  a  week  will   cause  cognitive  degradation  equivalent  to  a  .10   blood  alcohol  level.       Most  people  don’t  notice  impairment     Tests  show  dramatically  lower  quality  of  their   output       0.10  blood  alcohol:  reasoning  &  judgment   impaired,  emotional  swings,    slower  reflexes     16 Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 17.     Longer  shifts  and  more   work  days  result  in  less   efficient  work       Small  impact  of  longer   hours  initially   17Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 18. 18 “We    know  from  changing   from  6  to  5  days  and  back   again  that  we  can  get  at   least  as  great  production   in  5  days  as  we  can  in  6.   We  will  probably  get   greater,  because  the   pressure  will  bring  better   methods.”     The  harder  we  crowd   business  for  time,  the   more  efficient  it  becomes.     From World’s Work 1926 p 613-616http://amzn.to/15vAXFw
  • 19.   “Research  shows  that   knowledge  workers   actually  have  fewer   good  hours  in  a  day   than  manual  laborers   do  —  on  average,   about  6  hours,  as   opposed  to  8.”     Bring  Back  the  40  hr  work   week  bySara  Robinson,   Salon.com   19Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 20.   People  who  took   vacation:     Higher  performance   ratings       Significantly  less  likely  to   leave  the  firm.   ▪  Internal  study  at  Ernst  &   Young,  (2006)     Longer  tenured  brokers   at  AG  Edwards  bring  in   more  revenue   ▪  Figure  from  from  The  Loyalty   Effect  by  Frederick  Reichheld   20Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 21.   "Customer  retention  correlates  to  employee  retention"       Dealerships  who  have  a  higher  three-­‐year  retention  rate  for   their  personnel  also  have  higher  grosses.”     “Life's  demands  sometimes  require  an  employee  to  slip  out   early  in  the  afternoon,  and  dealers  who  refuse  to   acknowledge  that  are  likely  to  alienate  their  staff.”     “Sales  stars  can  earn  commissions  of  $200,000  or  more.       The  average  for  the  rest  of  the  sales  team  is  closer  to  $50,000   such  a  high-­‐flier  breeds  resentment,  cynicism  and  low  morale.   "If  you  can  flatten  out  the  bell  curve  on  compensation,  the   entire  store  benefits,”     http://www.workforce.com/article/20121024/NEWS02/121029978/kinder-­‐and-­‐ gentler-­‐the-­‐new-­‐path-­‐to-­‐reducing-­‐employee-­‐turnover   21http://amzn.to/15vAXFw
  • 22. On  Sale  at  Amazon.com       Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 23. “Sue Brady” Austin, Texas Marketing VP Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 24. “Sue Brady” Austin, Texas Marketing VP Busting Your Corporate Idol http://amzn.to/15vAXFw There is a happy ending to Sue’s story
  • 25.   Job  stress  is  estimated  to  cost  U.S.   industry  more  than  $300  billion  a   year  in  absenteeism,  turnover,   diminished  productivity  and   medical,  legal  and  insurance  costs   (Rosch,  2001).     “Twenty  percent  of  employees   reporting  high  overwork  levels  say   they  make  a  lot  of  mistakes  at   work  versus  none  (0%)  who   experience  low  overwork   levels”  (Galinsky  et  al.,  2005,  p.  2).   25Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 26. Fanatical ZealEngagementDiscontent Higher Turnover Less attention to detail Higher stress Arrogance Ignores customer Inflexibility Blind obedience Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 27. BusinessOutcomes Level Of Engagement Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 28.   People     Circumstances       Company  Culture   28Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 29. Image Credits (Flickr CC) Emperor Scorpion by Mike Baird Fox by Digital Primate Brother and Sister 2 by Jeremy Weber Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 30.   Sometimes  things   happen     Pat  tries  to  save  the   day     Illusion  of  control     Busyness  vs.  Impact   30 Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 31.   What  are  the  written  and   unwritten  rules  of  the   company?     What  are  the  war   stories?     Work  while  sick?     Is  it  safe  to  take   vacation?     Do  what  it  takes  to  get  it   done?   31 McKinsey 7s Model Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 32.   Defined  time  for  no  calls  or  emails       Participants  were  more  satisfied  with:     Work-­‐life  balance  (54%  vs  38%)     Work  (72%  vs  49%)     BCG  found  that:     Employees  more  committed  long  term  (58%  vs   40%)     Clients  ranged  from  “nothing  nothing  fell  through  the   cracks”  to  “exuberant  about  the  benefits”   ▪  Sleeping  With  Your  Smartphone  by  Leslie  Perlow   32Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 33. How  we  spend  our  time  reflects  our  Values  &  Priorities       Sleep     Work     Everything  Else   33 Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 34.   Chronic  sleep  deficit     Work  7  days  most  weeks     Always  thinking  about   work       Little  time  for  family,   dating,  hobbies,  health     Little  energy   Idolbuster.com 34
  • 35.   Sufficient  Sleep  Every   Night     At  least  one  day  a  week   without  work       Minimal  after-­‐hours   email     Time  for  family,  dating,   friends,  hobbies,   exercise     Less  stress,  and  more   productive   35Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 36. 5 Common Mistakes Mistake 1: Less after the ___ Mistake 2: Underestimate employee value Mistake 3: Think 24/7 is required/better Mistake 4: Accept every request Mistake 5: Company first values Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 37. Values   Decisions   Outcome   Company-­‐First   Never  leave  work   undone     Skip  workouts     Last  minute  travel   Late  meals       Health  Impact     Missed  family  events   People-­‐First   Dinner  every  night     No  after  hours  email   Connection  w/family,     Less  stress,  more  sleep     Best  self  at  work     Stronger  Network   Busting Your Corporate Idol http://amzn.to/15vAXFw
  • 38. On  Sale  at  Amazon.com    http://amzn.to/15vAXFw    
  • 39. Greg's  writing  gave  me   just  that  added  boost  to   feel  good  about  my   decision  to  resign  …   …  special  memories  …   a  new  gig  at  the  end  of   the  summer.   Maggie Rougier-Chapman Raleigh-Durham, North Carolina Sales and Marketing Professional http://amzn.to/15vAXFw
  • 40.   Greg  Marcus     greg@idolbuster.com     LinkedIn:    www.linkedin.com/in/gregmarcus2       Facebook  Fan  Page:     https://www.facebook.com/bustingyourcorporateidol       Website:  www.idolbuster.com