Building a Better Customer Experience
by Greg Meyer on Jan 26, 2011
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As @adamhonig of @yourcustomers says, "There’s no secret to creating a great customer experience."...
As @adamhonig of @yourcustomers says, "There’s no secret to creating a great customer experience."
This presentation describes the process at Gist for connecting with customers, finding the tools that match the workflow he have to the jobs we need to do, and how to know when you're doing well (and not so well.)
I'd love to hear feedback on this presentation - if you have any feedback, feel free to email me at firstname.lastname@example.org or call me at 425-442-7401 (or skype: gmeyer8080)
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