Managing Organizational Change with Heather McKissickPresentation Transcript
Managing Organizational Change Heather M. McKissick CEO, Leadership Austin www.leadershipaustin.org
Organization Frame of Reference • WHAT are we doing and WHY? • HOW does the change relate to our strategy? WHY will we be more competitive? DOES the change make sense? • IS management really committed? • WHAT is the change plan? IS it doable? • IS it being done fairly? The organization will assess the change strategically and logically.
Organizational Change Curve Results Rewards Measurements Jobs Structure Processes Strategy
Individual Frame of Reference • WHAT are we doing and WHY? • How will the change work, and HOW does it affect me? • Can we have a dry run first so I can learn to do it without failure? • You know what? If we modified it here, it might work. • OK, let’s run with it. Individuals will assess the change personally.
Individual Change Curve Results Acceptance of the Change Evaluation of the Results Trial Run of the Solution Knowledge of the Efforts Awareness of the Issue The key: Participation.
Bringing It Together Rewards Measurement Acceptance Jobs Structure Evaluation Processes Strategy Organizational Trial Knowledge Awareness Individual